SweepSmart

I purchased a house with a log burner in it a year ago. The previous owners recommended Paul on the paperwork they left so it made sense to give him a call. I found Paul very tidy, thorough, with good advice. Very easy to book and communicate with and he was very punctual. Left the fire very tidy and laid down carpet protection. Will definitely be using again.

Booking was easy. Tony (chimney sweep) turned up on time. He was friendly and his work was professional, clean, tidy, thorough and covid safe. Really happy with the service we got.

I just had my Chimney cleaned today, excellent job! Not only they were quick and left the flat very clean. They also gave me advice on a couple of issues I had with my wood burner. Highly recommended

SweepSmart gives an efficient & friendly service. Easy to contact; communication very good; kept informed of arrival time. The work was completed without a hitch & everything was left tidy. Will definitely use again.

They came right on time. Texts came to let me know he was on his way. He was very patient and accommodating with my rather complicated situation. I would trust him implicitly with anything to do with chimneys and safety concerns.

I’ll definitely use this company again! All communication was clear and prompt and Tony was very thorough and pleasant!

I would 100% recommend this company. Professional, respectful, friendly, knowledgeable and have cleaned my chimney for the last few years. They are reliable and always very clean and tidy.

We’ve had a log burner for approx 15 years which has always been swept regularly, when we tried to use it this year, it was extremely difficult to light and smelt of smoke. We tried a different bag of fuel & different logs, with no joy. We wondered if maybe there was a birds nest, so I tried to contact our regular sweep, he never returned our calls in 3 weeks. Someone suggested contacting Paul. Best thing we could have done, the lady on the phone managed to fit us in for Monday the 9th. She sent confirmation email & tracking texts with Keil arriving spot on time. Within 10 mins of arrival he’d diagnosed the problem as a broken blanking plate at the back of log burner, he asked “did I want the office to locate a new part”. First thing on Tuesday the 10th the office had located a new part at a very reasonable price, if I wanted to proceed they could fit & sweep the chimney on Saturday the 14th. Spot on time Tony arrived, fitted part, swept & fully checked it was all safe & working. All at a very fair price. Well done everyone at SWEEPSMART! CLEAN, EFFICIENT, ON TIME, POLITE, INFORMATIVE all at a GOOD PRICE. Thanks so much.

SweepSmart were first rate start to finish. Very efficient and pleasant member of the team when booking, then reminders and relevant information up to the day itself. Had to inform them that I had a parking restriction outside my house but was not a problem as arranged to come after 10 am Contacted by Richard on the day with the ETA, and he arrived dead on time. Richard then swept the chimney thoroughly efficiently and cleanly, leaving the room exactly as he had found it. The certificate and paperwork arrived immediately afterwards. Job excellently done. Highly recommended.

Great communication, clean job with good preparation, quick and great feedback with photos of the inside chimney. Fast certificate following on email. Would definitely recommend. Checking inside of chimney for any damage.