SweepSmart

I have used SweepSmart for the last few years and have always found them to be reliable and professional with the service they offer. Beginning with the ease of arranging an a date and time for the team to attend, through their website to the helpful reminders and updates (on day of visit) of estimated time of arrival, you are kept informed. The cleaning of my wood burner and chimney was thorough and carried out with care and attention. I am always impressed with the preparations the team put in place to pick up all the ash and any other detritus, as well as preventing any of this from spilling out whilst they go about their work. An important point with a stove located in the living room! After the team has finished all you are left with is a small bag of ash to go into the bin for disposal. Again another good clean with the burner ready for use once more. I will use continue to use SweepSmart and am happy to recommend them to others.

The reminder this year was a bonus having used sweep smart last year they contacted us by email. We were offered a Saturday morning appointment and it was all booked within minutes. Having just had new carpets laid there was no need to worry as Tony covered not just the new carpet but laid down floor coverings from the front door and you wouldn’t have known he’d been. Thorough job and very polite. Documents sent by email. Looking forward to using them again.

Prompt and efficient service. Thorough job by a friendly and careful technician. Recommended. Will be using SweepSmart again next year for sure.

As before, Paul did a great job for us. Many things to appreciate: The remainder of the appointment and tips for preparing; the call to keep us updated on his arrival time; the care in preparation- covering carpets etc; the efficient and professional job actually cleaning the chimney; the advice re various safety points; his friendly and courteous manner. We will definitely be booking Paul again and would recommend him to anyone.

For the second year running SweepSmart cleaned the chimney taking care to cover the floor. Impressed with the care and attention and thorough checks on the chimney and appliance. Would recommend him without hesitation.

Really impressed with the customer service from first telephone contact with Sweepsmart. Appointment confirmed by email and reminder sent. On the day, confirmed time of arrival and very punctual. Really professional clean and advice. We were impressed with the use of the camera to check the inside of the chimney. Happy with certificate and receipt being sent via email on the same day, as the chimney was cleaned. Very happy customer. Thanks very much Paul for a job well done.

Our chimney was cleaned very well (the quality of the fire has improved dramatically) in a short time with no mess left at all. Paul was an efficient and professional chimney sweep completely on top of the job. We are very satisfied as he was the best chimney sweep we had across in thirty years.

I cannot recommend Sweep Smart enough. Brilliant service, very knowledgeable, clean and tidy you wouldn't even know they had been. One very happy customer.

Great work from the admin side through to the clean up. Friendly and efficient service. I appreciate the reminders of service due, and the commitment to arrive on time, all what excellent service should be.

We have not used our fireplace since we moved in, so this was our first experience of a chimney sweep. The team provided a detailed estimate and a 'what to expect' pack a few days prior to arrival. The team were quick, and left the room spotlessly clean. They took the time to talk me through some remedial action needed, with really useful advice and showed a video and some stills of the smoke draw and interior of the flue. I would definitely use them again. Very positive experience.