Endorsed by Which?

SweepSmart

5.0

606 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
606 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Efficient process from point of booking onwards
Customer Service
Quality
Value
We were very impressed with the service before Paul arrived. We received reminders leading up to the allocated day, and also not only on the day but a text to say he was on the way, 45 minutes before the appointment. Paul arrived on time, carried out the cleaning/sweep of our wood burning stove flue with no mess whatsoever. Follow up service equally professional, received all paperwork following the completion of the job.
Customer in Greater London Posted on 01/08/2022 , work completed 01/08/2022
The trader replied (on 19/08/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Clean, tidy efficient chimney sweeping
Customer Service
Quality
Value
Paul swept my chimney today. He turned up on time and did a very thorough job - very happy to recommend Sweepsmart
Customer in Hertfordshire Posted on 03/09/2022 , work completed 03/09/2022
The trader replied (on 09/09/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Very professional and experienced
Customer Service
Quality
Value
On time, clean and very professional. Gave good advice on maintenance of the wood burner and the carbon monoxide monitor.
Customer in Hertfordshire Posted on 22/09/2022 , work completed 22/09/2022
The trader replied (on 13/10/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Fantastic service
Customer Service
Quality
Value
Never disappointed when Paul visits. He does a great job - quick, efficient, punctual. The pre-visit communications and reminders are very helpful, and the payment and issue of the Certificate was painless and done on the spot. Extremely professional with lots of good advice about our queries. We have used other sweeps, but this service is outstanding. As long as we have a chimney we will be using SweepSmart! Thanks Paul.
Customer in Greater London Posted on 23/09/2022 , work completed 23/09/2022
The trader replied (on 13/10/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Chimney Sweep
Customer Service
Quality
Value
Sweep Smart were excellent from start to finish. The booking was straightforward and although I had to wait because they were so busy, they arrived exactly on time at the specified date, were totally professional, carried out the job in a timely manner, were clean and tidy and fantastic in every way. I will wholeheartedly recommend them to anyone who wants to have a chimney swept or have a wood burner installed. First rate service and absolute value for money.
Customer in Greater London Posted on 12/10/2022 , work completed 09/09/2022
The trader replied (on 13/10/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
I would wholeheartedly recommend SweepSmart
Customer Service
Quality
Value
We received excellent service from the Sweepsmart. Appointment booking was easy, and the on-the-day tracking of their arrival they provide makes things very time efficient. Having recently moved in, we “inherited” a log burner which we wanted to ensure the chimney was in a good condition before using properly. Adam not only did a great job with the inspection and sweep, he took the time to give us an idiot’s guide on how to use the burner and made a few repairs to the some of the log burner parts. He left the house tidy, with the log burner gleaming (and the glass screen spotless). I highly recommend the team, and intend to continue using their services
Customer in Hertfordshire Posted on 13/10/2022 , work completed 12/10/2022
The trader replied (on 19/10/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Very Efficient Company - Highly Recommended
Customer Service
Quality
Value
This is the first time I have used SweepSmart and I was extremely impressed - from the initial phone call to book an appointment up until paying the invoice. The lady who took my call was extremely friendly and efficient. I received a couple of reminders by text and email about the appointment and a further text this morning giving me a time of arrival. Although I wasn't present whilst the work was done, my partner couldn't speak more highly of Adam and what a good job he carried out - I don't think the chimney or woodburner has ever been so clean!!!! After Adam had left I had an email enclosing the invoice and certificate (with accompanying photographs). Even paying the invoice was extremely straightforward and easy. I will definitely use SweepSmart again and would highly recommend them.
Customer in Central Bedfordshire Posted on 14/10/2022 , work completed 14/10/2022
The trader replied (on 19/10/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Great work done on time
Customer Service
Quality
Value
This is the first time I have used SweepSmart and I was very pleased with the service provided by Adam. He turned up on time, has done a great job and left no mess at all. He also gave me an honest opinion on a related job which I was very grateful for. I would definitely use them again in the future.
Customer in Hertfordshire Posted on 03/11/2022 , work completed 03/11/2022
The trader replied (on 18/11/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Great work
Customer Service
Quality
Value
Adam carried out a thorough chimney sweep very professionally and in a polite and calm fashion. He took the time to answer all sorts of questions that I had about my chimney, and was very helpful. I would highly recommend Adam and Chimney Sweep services.
Customer in Greater London Posted on 23/11/2022 , work completed 10/11/2022
The trader replied (on 18/01/2023)
Thank you for your kind words, hope to see you again next year.
Superb
Customer Service
Quality
Value
Brillaint company to deal with. Excellent customer support, clear pricing, on-time and text message notfications. Cleaned my chimney, absiulely no mess and super proffesional team. I wish more companies operated like this one 100/100
Customer in Greater London Posted on 29/11/2022 , work completed 29/11/2022
The trader replied (on 18/01/2023)
Thank you for your kind words, hope to see you again next year.