Endorsed by Which?

SweepSmart

5.0

606 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
606 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Fabulous Service
Customer Service
Quality
Value
This is the second year I have used SweepSmart & it couldn't be easier. I was sent a reminder for my annual check, booked the appointment and had reminders telling me when Adam would be coming. On the day of the sweep Adam arrived at the time indicated on the text message and the whole process was both efficient & thorough. He left the place clean and was also polite. The certificate and invoice is then emailed through. I will certainly use them again in the future.
Customer in Hertfordshire Posted on 13/09/2023 , work completed 13/09/2023
The trader replied (on 14/09/2023)
Thank you, we really appreciate you having us back. I will pass your kind words to Adam. Thanks again.
Outstanding service from SweepSmart!
Customer Service
Quality
Value
This is the second time we have used SweepSmart and we will certainly be using them again in the future. The lady in the office was very friendly on the phone and worked to find a time slot that worked for me. Communication remained excellent as I then received courtesy texts to remind a couple of days before the day, and then one on the morning itself to state an exact arrival time (which was accurate). Tony was friendly, informative and professional, and sent across our certificate (complete with written info and pictures of before/after) afterwards. Prices seemed reasonable. Would highly recommend SweepSmart. Thank you!
Olly in Hertfordshire Posted on 03/09/2023 , work completed 28/08/2023
Excellent as always
Customer Service
Quality
Value
Been using Sweepsmart for a number of years, and just had the chimney cleaned for use in the winter. Efficient, clean, punctual - as always very good.
Customer in Greater London Posted on 19/09/2023 , work completed 19/09/2023
The trader replied (on 21/09/2023)
Thank you for always choosing us, we are really happy we always live up to your expectations.
Very good service
Customer Service
Quality
Value
Paul arrived on time and swept our chimney which had not been cleaned for some ten years previously. He explained the process to be undertaken which he then carried out professionally and with the minimum of fuss and disruption. He hoovered up a small amount of debris and left the house clean and tidy after first recommending we purchase a new CO2 monitor/alarm. We were both impressed and pleased with the level of service provided.
Customer in Greater London Posted on 16/10/2023 , work completed 16/10/2023
The trader replied (on 18/10/2023)
Thank you so much, we really appreciate your kind words.
Excellent service
Customer Service
Quality
Value
Friendly and efficient service from booking to tidying up....Safety checks carried out, advice given about the state of our fireplaces, chimneys and lack of carbon monoxide alarms and not a speck of soot left behind! Great to have 'before and after' photographs of the chimneys. Thoroughly recommended!
Customer in Greater London Posted on 03/11/2023 , work completed 02/11/2023
The trader replied (on 20/11/2023)
Your satisfaction is our goal, and we're glad to have exceeded your expectations! Thank you for the amazing review.
Highly Recommend!
Customer Service
Quality
Value
This is the second time we have had a visit from SweepSmart, communication from booking to arriving to completing was great, keeping us informed all the way. Tony was a pleasure to meet and was quick, efficent and left the place as he found it! A trustworthy company who do a great job, thank you!
Customer in Greater London Posted on 07/11/2023 , work completed 07/11/2023
The trader replied (on 20/11/2023)
Thank you for taking the time to share your 5-star experience with our chimney sweep service. We're delighted to have provided excellent service.
Fast and professional service
Customer Service
Quality
Value
Tony from Sweepsmart did a great job of cleaning and surveying our chimney. Communication from initial enquiry to job completion was first class. The job itself was completed on time and without any mess or dust in our lounge. Great Job!
Customer in Greater London Posted on 11/11/2023 , work completed 10/11/2023
The trader replied (on 20/11/2023)
We appreciate your fantastic feedback! Ensuring your chimney is clean and safe is our top priority.
Great service
Customer Service
Quality
Value
Chimney sweep service for my wood burning stove. They managed to book me in fairly quickly. Very convenient service, they send instructions on how to prepare, what to expect and a reminder of the appointment. You can even track how far away your chimney sweep is prior to your slot. Payment took about 2 secs online. Adam worked very quickly and efficiently and gave us loads of advice on our stove which has been overheating. I’ll surely be using them next year and would recommend them to anyone who’s looking for a reliable and affordable service.
(your username) Posted on 21/11/2023 , work completed 20/11/2023
The trader replied (on 24/11/2023)
Thank you so much. I have passed your feedback onto Adam. We look forward to seeing you again in the future.
Excellent, thorough work
Customer Service
Quality
Value
Using SweepSmart was a great experience. I was regularly updated with the precise timing of the appointment and Tony, from SweepSmart, proved to be conscientious, instructive and efficient. In particular, Tony also provided a comprehensive written report detailing my chimney’s condition on the same day of his visit. This service is of great use. Would strongly recommend SweepSmart.
Customer in Greater London Posted on 28/11/2023 , work completed 27/11/2023
The trader replied (on 05/12/2023)
Thank you for sharing your experience! We strive for excellence in chimney sweeping, and your positive feedback is incredibly rewarding. Your safety and satisfaction are at the core of what we do.
Excellent professional service. Highly recommended
Excellent professional service. Excellent communication throughout and highly recommend. We will use them again for sure
Customer in Greater London Posted on 06/12/2023 (Reviewer did not use service)
The trader replied (on 19/12/2023)
Wow, what a fantastic review! We're delighted to hear that you're happy with our chimney sweeping service. Thank you for choosing us, and we're here whenever you need us for your chimney maintenance!