Endorsed by Which?

SweepSmart

5.0

659 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
659 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Professional and reliable
Customer Service
Quality
Value
Paul from Sweepsmart has been sweeping our chimney since we moved into our cottage 4 years ago. He is a professional in every sense of the word! Great communication throughout and even received a text to tell me he was on his way and his eta. The work was carried out quickly and efficiently with no mess made at all. Our log burner now looks like new :) When the sweep was completed, Paul told us that all was ok with the sweep and advised us to get a new carbon monoxide sensor as although it had power and appeared to work, the sensor may not have worked when needed. Cannot recommend Paul highly enough! How great to find someone who does what they promise to do, when they promised to do it - which is not always true of some trades...!
Jeannie, Essex Posted on 28/08/2019 , work completed 28/08/2019
Chimney cleaned
Customer Service
Quality
Value
Paul rang to let me know on way. He cleaned my multi fuel Aga stove brilliantly and at all stages told me what he was doing. He gave me lots of advise on fuel and getting the best from my stove. Paul’s workmanship was very professional and he left the room spotless. I will definitely use his services again.
Mary Posted on 30/08/2019 , work completed 14/08/2019
Friendly, efficient & helpful
Customer Service
Quality
Value
Having been recommended Paul by various social media groups, I am pleased to say he lived up to the excellent reviews. The purpose of the job was to assess whether or not a wood-burning stove would be suitable for us, so Paul cleaned and inspected the chimney (keeping everything in the house spotlessly clean), before recommending the next course of action. With potential difficulties in installing a flue, Paul warned against me buying a stove at this stage (subject to further checks to be arranged), where others might just want you to push ahead in order to secure more business. Highly recommend!
Customer in Hertfordshire Posted on 05/09/2019 , work completed 04/09/2019
Very efficient and tidy
Customer Service
Quality
Value
Paul and his Dad arrived on time and were very efficient and careful with no mess. Definitely recommend!
Customer in Hertfordshire Posted on 10/09/2019 , work completed 10/09/2019
Very professional and friendly service!
Customer Service
Quality
Value
I booked Paul to sweep our wood burning stove for the second year running today as he did such a good job last year! He is very thorough and he made sure that no mess was created or left behind! He was running late due to traffic (and probably flooding due to the torrential downpours today) but sent texts and emails to let me know that he was running late. It is also nice to be able to receive an electronic copy of the Chimney Sweep Certificate for one's records. Paul is very knowledgeable about wood burning stoves, etc. and is happy to impart his knowledge to you if you have any questions. I have used another service for years but Paul is much more efficient and thorough and I would definitely recommend his service!
Customer in Greater London Posted on 24/09/2019 , work completed 24/09/2019
Efficient and clean
Customer Service
Quality
Value
Paul arrived within his time slot and he even sent me a tracking link to monitor his journey toward my house. Once he arrived he covered the floor with dust sheets and cracked on with the task in hand. Friendly, efficient and thoroughly professional and impeccably cleaned before he left. He is s fountain of stove, flue & fuel knowledge so I tool advantage of his good-will and peppered him with questions (Thanks and sorry Paul). Would completely recommend his services.
Customer in Greater London Posted on 23/10/2019 , work completed 23/10/2019
High standards, impressed.
Customer Service
Quality
Value
Paul advised via text of arrival time and arrived promptly to time in a clean company vehicle, offering a friendly welcome. All surfaces to the stove site were covered in dust sheets and it included the area for equipment to be placed. The stove and chimney were very expertly cleaned to a high standard. Upon completion Feedback was offered by Paul on the condition of our chimney, liner and type of soot removed. The area was left very clean. A certificate was emailed and the service offered was good value. I would certainly recommend SweepSmart.
Customer in Hertfordshire Posted on 22/11/2019 , work completed 22/11/2019
Brilliant
Customer Service
Quality
Value
Sweepsmart arrived on time. They gave me a professional assessment of the existing fireplace ( an ancient installation with a decommissioned back boiler ). They swept the chimney thoroughly and completed the job with a smoke test and reported a slight leak around the chimney pot. They left the place as clean and tidy as it was when they started. What more could one ask.
Customer in Greater London Posted on 27/01/2020 , work completed 27/01/2020
The trader replied (on 23/02/2020)
Thank you for brilliant feedback - the safety of your chimney is our main priority.
Friendly and efficient
Customer Service
Quality
Value
Had chimney swept by these guys who were lovely from start to finish. The guys were very pleasant, friendly and efficient at their work. Affordable, clean and helpful - couldn't fault them.
Customer in Hertfordshire Posted on 28/01/2020 , work completed 23/01/2020
The trader replied (on 23/02/2020)
Thank you so much, we are so grateful you took the time to leave us some feedback.
Excellent work
Customer Service
Quality
Value
Very impressed from beginning to end with the professionalism and work carried out by Paul and SweepSmart. They keep you informed right through the process and cannot fault any part of the way he efficiently carried out the cleaning of our chimney for the first time in 30 years! Would highly recommend
Customer in Greater London Posted on 24/09/2020 , work completed 08/09/2020