SweepSmart

SweepSmart were first rate start to finish. Very efficient and pleasant member of the team when booking, then reminders and relevant information up to the day itself. Had to inform them that I had a parking restriction outside my house but was not a problem as arranged to come after 10 am Contacted by Richard on the day with the ETA, and he arrived dead on time. Richard then swept the chimney thoroughly efficiently and cleanly, leaving the room exactly as he had found it. The certificate and paperwork arrived immediately afterwards. Job excellently done. Highly recommended.

Friendly and polite. Explained what he doing as he went. Gave advice and shared knowledge. Was thorough in his work and clean and tidy. Left property as clean as it was found. Very happy with the service. Will definitely use again.

We wanted our old chimney swept after many years of not being used and chose SweepSmart. Communication was excellent with text confirmation and a follow up text in the day to confirm when they would arrive. Adam arrived promptly and set up. He talked me through what was happening as he worked. We also discussed chimney caps and best way to block the chimney to avoid drafts when not in use. A lot of debris and soot was removed, but the whole process was very clean due to setup. Pictures were taken before and after and form part of the certificate that was issued. Overall extremely happy with the service and would definitely use again and recommend to others.

I am new to having a fireplace and from my first contact the staff were friendly, helpful and informative. Good competitive rates, easy booking, helpful text and email reminders explaining how to prepare for the inspection. On the day, Tony was professional, efficient, tidy and was able to advise me on the equipment, maintenance and safety measures for using the fireplace we now know is functional and ready to use. Thank you, Tony, for this good news!

Kept us up to date on when he would arrive. Very pleased with the sweeping of the chimney. Good at cleaning up afterwards. Would use Sweepsmart again.

Adam and Paul arrived within the appointment window, explained the process as they went along, quickly swept the chimney, vacuumed the soot from the stove with a HEPA filtered vacuum and left the room clean. Explained the baffle had been incorrectly fitted by a previous sweep. Cleaned the glass of the stove and left it superbly clean. Adam demonstrated the draw of the chimney with a smoke bomb with and without door closed and advised how to light the fire for wood. I have no hesitation in recommending them, or using them again next time.

SweepSmart were prompt and friendly. We've booked them to return in September.