Endorsed by Which?

SweepSmart

5.0

606 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
606 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Very efficient and tidy
Customer Service
Quality
Value
Paul and his Dad arrived on time and were very efficient and careful with no mess. Definitely recommend!
Customer in Hertfordshire Posted on 10/09/2019 , work completed 10/09/2019
Perfect
Customer Service
Quality
Value
Paul called to ask if he could come early which was great. On arrival he laid clean clothes along the corridor and in the room, even covering a sofa on his path. The sweeping was carried out cleanly, efficiently and quickly. In fact I was so impressed that I asked him to do another chimney too and luckily he had the time to oblige. Even Paul's equipment is clean! No Dick van Dyke here. Fully recommended.
Customer in Greater London Posted on 17/09/2019 , work completed 17/09/2019
Very professional and friendly service!
Customer Service
Quality
Value
I booked Paul to sweep our wood burning stove for the second year running today as he did such a good job last year! He is very thorough and he made sure that no mess was created or left behind! He was running late due to traffic (and probably flooding due to the torrential downpours today) but sent texts and emails to let me know that he was running late. It is also nice to be able to receive an electronic copy of the Chimney Sweep Certificate for one's records. Paul is very knowledgeable about wood burning stoves, etc. and is happy to impart his knowledge to you if you have any questions. I have used another service for years but Paul is much more efficient and thorough and I would definitely recommend his service!
Customer in Greater London Posted on 24/09/2019 , work completed 24/09/2019
Quality Sweepers!
Customer Service
Quality
Value
I have just had my chimney swept by Paul and his colleague and what a first class customer care service they provided me with. First of all they were on time which is very rare when it comes to workmen nowadays. They laid dust sheets on the floor and my furniture as sweeping chimneys can be dirty work!!!! They were in and out within 45 minutes, no mess, no clean up after, efficient and quality service. Thank you so very very much and see you in a couple of years time. Roma
Customer in Greater London Posted on 13/11/2019 , work completed 13/11/2019
Good and professional
Customer Service
Quality
Value
Very pleased with our experience of SweepSmart. Very efficient, clean and friendly. Will definitely use them again.
Customer in Hertfordshire Posted on 06/12/2019 , work completed 05/12/2019
Great chimney sweep
Customer Service
Quality
Value
Paul attended and I was impressed by the attention to detail - after cleaning the chimney, he also hoovered out the contents of the recessed grate (even removing the ash box and hoovering that). Would use again.
Customer in Hertfordshire Posted on 17/12/2019 , work completed 17/12/2019
The trader replied (on 23/02/2020)
Thank you so much for the feedback we try our best to do as much as we can whilst we are there.
Satisfaction
Customer Service
Quality
Value
They came (on time), they saw (same as they did three years ago) they swept and they left very very cleanly. Difficult to say how anything at all could be better.
Customer in Greater London Posted on 17/02/2020 , work completed 17/02/2020
The trader replied (on 23/02/2020)
Thank you for having us back, we look forward to seeing you again.
Excellent service
Customer Service
Quality
Value
I was asked to write a review but only got around to it now.. Excellent guys.. came to sweep the chimney of our wood burner. They arrived when they said they would, did a great job, reasonable price and emailed our certificate promptly afterwards. They do get very busy so I will ring them earlier this year to get them in to do the job. Will use them again.
Fiona Posted on 27/04/2020 , work completed 05/12/2019
Friendly and efficient
Customer Service
Quality
Value
I was referred to Paul by my previous chimney sweep who retired. Paul sent details of his Covid operation which made me laugh at his humour. He also sent me some dates quickly and for the next week. He turned up as he promised having texted me to tell me he was on his way. He and his partner did a super job on my chimney and cleaned my fire out too. They were polite cheery and helpful, recommending some sealant for my hearth. My living room was spotless when they left, they had even hoovered up the cat hairs round the fire! I would highly recommend SweepSmart.
Customer in Hertfordshire Posted on 08/06/2020 , work completed 08/06/2020
Chimney sweeping
Customer Service
Quality
Value
The job was undertaken very professionally and efficiently. Paul was on time and I can not recommend him highly enough. I will be using him again in a years time to sweep my two chimneys.
Customer in Greater London Posted on 24/06/2020 , work completed 20/06/2020