Endorsed by Which?

SweepSmart

5.0

606 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
606 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Recommended chimney sweep
Customer Service
Quality
Value
I purchased a house with a log burner in it a year ago. The previous owners recommended Paul on the paperwork they left so it made sense to give him a call. I found Paul very tidy, thorough, with good advice. Very easy to book and communicate with and he was very punctual. Left the fire very tidy and laid down carpet protection. Will definitely be using again.
Customer in Hertfordshire Posted on 01/11/2021 , work completed 01/11/2021
Excellent
Customer Service
Quality
Value
Texted to let us know his ETA, arrived on time, was pleasant and efficient. very satisfied. Reasonable charges.
Customer in Greater London Posted on 10/11/2021 , work completed 10/11/2021
Excellent Service
Customer Service
Quality
Value
We have used SweepSmart for three years and once again Paul has provided an excellent service. The team are punctual, professional and always leave the room spotless. Highly recommended.
Customer in Greater London Posted on 23/11/2021 , work completed 23/11/2021
Excellent Service
Customer Service
Quality
Value
This is the first time I have used this company and I was very impressed with the service provided. I received reminder emails of the appointment and was kept informed by text of the estimated arrival time of the Sweep (Tony) on the day. I requested a CCTV inspection of the flue in addition to the chimney being swept and both were carried out professionally, thoroughly and to a high standard. The room was left absolutely clean. I consider their charge for the work that was carried out to be very reasonable. I will definitely be using SweepSmart in the future.
Customer in Essex Posted on 24/11/2021 , work completed 24/11/2021
Efficient, and professional
Customer Service
Quality
Value
This is the 2nd year we have used Paul and Sweepsmart. Prompt, professional and polite service, I appreciate the text alert to say they are on their way and an ETA - really helpful when you are working at home. Paul was swift and offered useful information to help us get a more effective burn, as well as regarding our CO2 monitor.
Customer in Hertfordshire Posted on 29/11/2021 , work completed 29/11/2021
Excellent, Fast and Friendly - again!
Customer Service
Quality
Value
Brilliant job yet again - Paul was great at communicating timescales, friendly, helpful and efficient. Highly recommended.
Customer in Hertfordshire Posted on 19/01/2022 , work completed 19/01/2022
The trader replied (on 10/02/2022)
Thank you for your review, we are pleased to hear you are happy with our service.
Unrivalled, excellent service coupled with 5 star workmanship
Customer Service
Quality
Value
Paul's attention to detail and enthusiasm for his work results in total customer satisfaction. He keeps you informed before his arrival, as to when he will arrive and is always punctual. He respects your property by ensuring that everything is kept clean - he does not leave a spec of dust. He is friendly, very knowledgeable about everything to do with chimneys and cleaning them. He is the very best chimney sweep we have ever had and we have had open fires for over 50 years.
Customer in Greater London Posted on 24/01/2022 , work completed 24/01/2022
The trader replied (on 10/02/2022)
Thank you for your lovely review, we are pleased to hear you are happy with our service.
Professional Service with excellent communications
Customer Service
Quality
Value
Sweepsmart provided a professional service at all stages of their work from the initial booking to the arrival arrangements and on-site attendance, including advice on safety and fuel types. Absolutely no hesitation in recommending them.
Customer in Greater London Posted on 20/02/2022 , work completed 19/02/2022
The trader replied (on 24/02/2022)
Thank you for your review, we hope to work with you again soon.
First class service
Customer Service
Quality
Value
Tony and his colleague were really friendly and easy to get on with right from the start. They wasted no time in ensuring they protected my home in advance of carrying out a full sweep of the large Georgian Fireplace. They ensured that they could confirm as many safety checks as possible and provided advice and recommendations on improving both safety and insulation of the fireplace. These guys are the best and are a really reasonably priced company too. Will definitely be booking them again for the next sweep.
Jon in Greater London Posted on 23/03/2022 , work completed 23/03/2022
The trader replied (on 09/05/2022)
Thank you for your lovely feedback :)
Super-efficient and friendly.
Customer Service
Quality
Value
I was so impressed by our chimney sweep service. From booking the appointment by phone all the way through to completion. They arrived on time and we even had a tracker to see exactly when they'd be here. They made no mess and were easygoing and polite. Highly recommend.
Lucy in Greater London Posted on 17/03/2022 , work completed 16/03/2022
The trader replied (on 21/03/2022)
Thank you for your lovely review, we are pleased to hear you are happy with our service.