Endorsed by Which?

SweepSmart

5.0

606 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
606 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Speedy, honest and super professional
Customer Service
Quality
Value
All expectations exceeded. I got very honest feedback about what was and wasn't needed. Work was carried out swiftly and my millions of questions answered with good grace! Would highly recommend.
Customer in Greater London Posted on 25/10/2022 , work completed 25/10/2022
The trader replied (on 18/11/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Very happy
Customer Service
Quality
Value
Very friendly bloke. No mess whatsoever. very quick and efficient. Booking and payment services great. Paperwork clear. Recommend and will use again.
Barney in Greater London Posted on 15/11/2022 , work completed 15/11/2022
The trader replied (on 18/11/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Great service
Customer Service
Quality
Value
Just had our 2nd annual chimney sweep by Sweepsmart. Excellent service again. Kept informed of arrival time. Tony was very friendly and did a clean thorough job. Good price too. Will be using again next year. Office staff friendly and helpful too. No hesitation in recommending Sweepsmart
Customer in Greater London Posted on 10/11/2022 , work completed 10/11/2022
The trader replied (on 18/11/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Great service
Customer Service
Quality
Value
Booked Sweepsmart for a new homeowner chimney service and they've been impressive throughout. Friendly customer service who even managed to switch my appointment for an earlier date when I had to rearrange, live tracking to see arrival time on the day, and a very thorough and informative service by Paul, who spent extra time to double check everything was safe. The certificate was sent through the same evening Will definitely be booking in for a sweep with them next year :)
Customer in Greater London Posted on 07/11/2022 , work completed 07/11/2022
The trader replied (on 18/11/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Excellent service
Customer Service
Quality
Value
This is the second time I’ve used Sweepsmart (previously used Mr Cole whose business was taken over by them a few years ago). Excellent, on time, professionally done. The new invoicing system, and inclusion of photos in the certificate, is a great advance.
Customer in Greater London Posted on 15/11/2022 , work completed 15/11/2022
The trader replied (on 18/11/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Efficient, friendly and tidy
Customer Service
Quality
Value
SweepSmart were on time, polite, efficient and clean. I had three chimneys swept and not a speck of soot was seen in the house after the sweeping was completed. The bags of removed soot I kept for my garden.
Customer in Greater London Posted on 15/11/2022 , work completed 22/09/2022
The trader replied (on 18/11/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Very professional and friendly service
Customer Service
Quality
Value
From booking the service to completion the service was excellent. Tony arrived promptly and took great care to enjoy and clean and tidy service Everything was perfect thankyou
Customer in Hertfordshire Posted on 01/12/2022 , work completed 01/12/2022
The trader replied (on 18/01/2023)
Thank you for your kind words, hope to see you again next year.
Chimney sweep
Customer Service
Quality
Value
This is the first time I have used SweepSmart but it certainly won't be the last time. I received a text stating what time my sweep was due. Tony turned up on time and was professional, courteous and knowledgeable. I asked him if he knew how much it would cost to install a multi fuel burner. He gave me a rough idea and also explained what may be needed. When Tony left there was no mess whatsoever. I you need a sweep or have a stove please please please use SweepSmart they are exceptional.
Customer in Greater London Posted on 30/11/2022 , work completed 30/11/2022
The trader replied (on 18/01/2023)
Thank you for your kind words, hope to see you again next year.
Quality Service
Customer Service
Quality
Value
I have used Sweep Smart on quite a few occasions now and they always provide me with a first class quality service from start to finish. Thank you!
Customer in Greater London Posted on 18/12/2022 , work completed 13/12/2022
The trader replied (on 18/01/2023)
Thank you for your kind words, hope to see you again next year.
Thorough inspection - clean and tidy
Customer Service
Quality
Value
Excellent service clean and tidy to survey my chimney with a view to changing from gas fire to solid fuel burner. Thorough inspection and report given at the time and written report followed straight afterwards. Used because of excellent reviews - I wasn’t disappointed - thank you.
Wendy in Greater London Posted on 19/12/2022 , work completed 19/12/2022
The trader replied (on 18/01/2023)
Thank you for your kind words Wendy, hope to see you again next year.