Endorsed by Which?

SweepSmart

5.0

606 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
606 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
2 sweeps and an inspection
Customer Service
Quality
Value
I couldn’t have been happier with the service we had from SweepSmart. Neighbours had warned us that we would have to expect a long wait for an appointment but everything worked smoothly from the discussions with the office right through to payment. There was a problem with one chimney which Tony explained very clearly and we now know what we need to do to solve it. One chimney was very straightforward. The work was done efficiently with no mess left. The last chimney we had asked for an inspection, and we were very much part of the process so we felt completely confident in the findings and recommendation. We will definitely be happy to use SweepSmart again in future.
Customer in Greater London Posted on 22/01/2023 , work completed 18/01/2023
The trader replied (on 09/02/2023)
Thank you for your lovely review, see you again next year.
Prompt, clean and efficient woodburner chimney sweep
Customer Service
Quality
Value
Only a one week wait for an appointment. Given a 2 hour arrival slot with updates plus tracking information on the day. Adam arrived promptly, was cheerful and kept everything spotlessly clean. Explained clearly what he was doing and provided useful general information about use of wood burners. Very efficiently done. Certificate of Completion provided and able to pay online via a simple link provided. Would definitely recommend and use their services again.
Customer in Hertfordshire Posted on 03/02/2023 , work completed 03/02/2023
The trader replied (on 09/02/2023)
Thank you for your kind words, see you again next year.
Maintenance to Wood Burning stove
Customer Service
Quality
Value
SweepSmart were very efficient, kept my home very clean while they did the work and cleaned the stove beautifully it is working really well.
Karen in Greater London Posted on 31/01/2023 , work completed 25/01/2023
The trader replied (on 09/02/2023)
Thank you for your lovely review Karen, see you again next year.
Friendly and efficient service
Customer Service
Quality
Value
Thanks to Tony for great service this morning. Pleasure to see you and thanks for all the great advice.
Customer in Greater London Posted on 12/04/2023 , work completed 12/04/2023
The trader replied (on 18/05/2023)
Thank you for your lovely review.
Chimney sweep to log stove in lounge
Customer Service
Quality
Value
SweepSmart carried out their task efficiently, expertly and cleared up everything on completion of sweeping chimney. Explained adequately. Polite.
Customer in Hertfordshire Posted on 02/05/2023 , work completed 02/05/2023
The trader replied (on 18/05/2023)
Thank you for your kind words.
Will definitely use again
Customer Service
Quality
Value
We recently moved into a victorian flat, of which the fireplace was boarded up. We booked an appointment with SweepSmart to investigate how viable it'd be to open up the fireplace for use. Adam came and was very mindful in protecting the surrounding areas along with leaving no mess behind. In that visit we got an idea of all possible options in a fair unbiased explanation. We're now keen to book the next steps and get ready for winter!
Customer in Greater London Posted on 01/06/2023 , work completed 01/06/2023
The trader replied (on 14/07/2023)
We're thrilled to have exceeded your expectations. Your review means a lot to us, and we can't wait to serve you again in the future.
Excellent Service
Customer Service
Quality
Value
I always use Sweepsmart for my Annual Chimney Sweep and can highly recommend the Company. I was sent Texts advising of the time of arrival and follow up Texts when He was on his way. Tony did an amazing job and was very clean and efficient. Would definitely recommend the Company
Customer in Greater London Posted on 19/08/2023 , work completed 16/08/2023
The trader replied (on 21/08/2023)
Your 5-star review means the world to us! We're committed to ensuring your chimney is in perfect condition, and it's great to know we met your expectations. We look forward to serving you again in the future!
Great service
Customer Service
Quality
Value
We had our two woodburners checked and cleaned. Paul turned up on time, with a text advising exact time of arrival on the morning, as promised. Communication with the office when booking was really good with prompt, understanding and friendly replies. We would recommend this business and will be using again.
Customer in Hertfordshire Posted on 28/08/2023 , work completed 28/08/2023
The trader replied (on 30/08/2023)
Thank you so much. We really appreciate your review. We look forward to seeing you again next time.
5* Would highly recommend!
Customer Service
Quality
Value
I have used SweepSmart for a number of years. They installed our wood burner about 8 years ago and have serviced and maintained it ever since. The chimney sweeps have all been really efficient and friendly. The booking in process is really easy. Initially they send you a two hour window and then an exact time of arrival on the day. Their annual reminder service is really also very helpful! Would highly recommend Sweepsmart to anyone!
Customer in Greater London Posted on 02/10/2023 , work completed 02/10/2023
The trader replied (on 18/10/2023)
Thank you. We really appreciate you continuing to use us. We look forward to seeing you again next year.
Super professional
Customer Service
Quality
Value
Tony from Sweepsmart was great - very efficient, polite and did an excellent job. Would highly recommend this service.
Customer in Greater London Posted on 02/11/2023 , work completed 02/11/2023
The trader replied (on 05/11/2023)
We genuinely appreciate your 5-star review! Customer satisfaction is at the core of what we do, and we're delighted that we could meet your chimney sweeping needs. Your support means a lot to us, and we're always ready to serve you with a smile.