Endorsed by Which?

SweepSmart

5.0

606 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
606 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Good service
Customer Service
Quality
Value
The chimney sweep arrived promptly and provided the service we required. He was polite and friendly, providing information as required. The appropriate coverings were laid to protect the floors and carpets. A good job completed with photos to explain what he had done. I received a receipt and certificate promptly. I recommend this company.
Customer in Greater London Posted on 06/11/2023 , work completed 06/11/2023
The trader replied (on 20/11/2023)
We're thrilled to receive your 5-star rating! Thank you for entrusting us with your chimney cleaning needs.
SweepSmart chimney sweep
Customer Service
Quality
Value
excellent communication before and after; professional and courteous service whilst chimney sweep at our home; highly recommend
Customer in Central Bedfordshire Posted on 09/11/2023 , work completed 07/11/2023
The trader replied (on 20/11/2023)
It's wonderful to hear that our service met your expectations! Thank you for the glowing review
Efficient clean job.
Customer Service
Quality
Value
The booking system worked well, although i had a to wait a while for an appt i think this often means they are a business in demand, always a good sign. They gave me lots if alerts about when they would arrive arrived when they said they would, did a very tidy job. No nonsense. Really what you should be able to expect but it is still a surprise when a business is like this. Will definitely ise for my regular chimney sweeping
Customer in Hertfordshire Posted on 21/11/2023 , work completed 21/11/2023
The trader replied (on 24/11/2023)
Thank you for the review. We are so happy you were pleased. We look forward to seeing you again.
Chimney sweep and stove service
Customer Service
Quality
Value
Sweepsmart were excellent throughout the process. From the initial contact they were friendly and efficient, arriving when they said and doing an excellent job. The follow on service has made my solid fuel burner work just as well as when it was newly installed. I will definitely use Sweepsmart for my annual chimney clean and will have no hesitation recommending them to friends.
Customer in Hertfordshire Posted on 18/01/2024 , work completed 16/01/2024
The trader replied (on 23/01/2024)
Thank you for sharing your experience! We strive for excellence in chimney sweeping, and your positive feedback is incredibly rewarding. Your safety and satisfaction are at the core of what we do.
Super efficient and a job well done
Customer Service
Quality
Value
Really easy to book, with great availability of timings. Communication was clear throughout and guidance on how to prepare / what to expect was really useful. Service was quick and painless and was a great end result. Certificate is great, including photos of the relevant bits. All in all, exactly what we needed and hoped for.
Customer in Buckinghamshire Posted on 31/01/2024 , work completed 30/01/2024
The trader replied (on 05/02/2024)
We're absolutely thrilled with your 5-star rating on Which? Trusted Traders! Thank you for choosing SweepSmart, and we're excited to continue delivering top-quality chimney sweeping services for you.
Clean and efficient
Customer Service
Quality
Value
The process for booking was easy and straightforward. I was kept updated on the day of the sweep of his arrival time so I didn’t have to wait around unnecessarily. Adam was knowledgeable and very professional and did a great job. I will be using them for any future work and happy to recommend.
Customer in Hertfordshire Posted on 15/02/2024 , work completed 14/02/2024
The trader replied (on 20/02/2024)
Your 5-star review on Which? Trusted Traders is greatly appreciated! We're glad to know that our chimney sweeping services have made a positive impact. Thank you for your trust and support.
Good job. Trustworthy.
Customer Service
Quality
Value
An appointment was available the following day due to a cancellation. Keil phoned 30 minutes prior to the visit and arrived on time. Stove chimney was swept and checked cleanly and rapidly. We also asked Keil about sweeping our fireplace chimney which we only use occasionally. Keil took a look and said it looked fine, although he was willing to clean it if we wanted. He was cheerful and friendly and we valued his integrity.
Customer in Greater London Posted on 15/06/2024 , work completed 12/06/2024
Excellent Service
Customer Service
Quality
Value
Previous sweeps have complained about the creosote in our chimney and so we approached SweepSmart for Creaway treatment. Their sweeping was so good that no Creaway treatment was necessary, saving me money.
Customer in Hertfordshire Posted on 16/09/2024 , work completed 13/09/2024
Excellent Profession Service
Customer Service
Quality
Value
From initial enquiry through to boking, it was easy and I was kept up to date with everything. When they arrived they were profession and explained everything that they were doing. I would highly recommend them.
Customer in Hertfordshire Posted on 16/09/2024 , work completed 04/09/2024
I will forever use SweepSmart
Customer Service
Quality
Value
I have used Sweepsmart for several years now. They were recommended to me by the previous owners. I wouldn't use anyone else now. I have always found them to be very professional, fastidious, clean, friendly, approachable with questions, punctual and reliable. I also appreciate the ease of booking the chimney sweep, communication and invoicing procedure. On this visit we had our yearly sweep. Paul has swept us in the years before, today it was Tony who visited. Both have been great.
Customer in Hertfordshire Posted on 07/10/2024 , work completed 07/10/2024