SweepSmart

I appreciated the telephone call about 25 minutes before their arrival to warn me of their timing. When they arrived they efficiently unloaded their equipment and set about sweeping the chimney, completing the job very efficiently in about 20 minutes or so and providing the appropriate receipts and certificates. They cleaned up after their work, including dust I had created in cleaning the grate in addition to theirs! A good service.

Booked to have a wood burner chimney and a gas fire chimney cleaned and checked over after just moving into the house. These guys arrived on time and also with a prior text message to say they were on way and roughly what time they would arrive. I watched one of the guys complete the full clean. They have amazing specialist equipment to make sure the job is done well and cleanly. They used camera equipment to view the whole of the chimneys. Gave excellent advice and clearly very knowledgeable and scientific in their approach. True professionals you can trust.

I was referred to Paul by my previous chimney sweep who retired. Paul sent details of his Covid operation which made me laugh at his humour. He also sent me some dates quickly and for the next week. He turned up as he promised having texted me to tell me he was on his way. He and his partner did a super job on my chimney and cleaned my fire out too. They were polite cheery and helpful, recommending some sealant for my hearth. My living room was spotless when they left, they had even hoovered up the cat hairs round the fire! I would highly recommend SweepSmart.

I wrote to a few companies about re-opening my fireplace and getting it swept. I had a few questions about what to do, when to get the sweep in, what sort of fireplace I should get & what fuel I could burn in London. Paul was one of the first to get back to me but was so helpful with my multiple questions and tricky schedule, even before he came round. He arrived on time and got to work quickly and professionally. Social Distancing was respected. Re-opening chimney's can be messy but Paul completed the job and there was very little to show that he had been here. We then stood and discussed what type of fireplace I could buy and what I would need to know with each type and what fuels I could burn. I now feel much more confident about what to do next and am looking forward to getting it all in place before the winter.

Couldn't be happier with the service we received from SweepSmart. From the initial phone conversation, Punctual arrival and friendly knowledgeable service carried out under full covid-19 guidelines to receiving our certificate promptly after and all for a very reasonable price. I will certainly use them for my inspection next year and I am sure for years to come. Thoroughly recommended. Just organise your sweep with them early as their expertise is clearly in demand!

Great service and full professionalism. Clean friendly and happy to answer all the questions. I will be using them again.

Paul arrived on time and did an excellent job cleaning two chimneys. He was helpful and professional and clearly knows his trade. I’d recommend him.

A fantastic service from SweepSmart. I was kept well informed about the time of my appointment and once Paul arrived he was fast and efficient. He cleaned out the chimney, showing us the brush poking through the chimney stack on the roof. He left the hearth area spotless and used more than adequate protective equipment to prevent any dirt being left in the house. I will definitely be using him again to keep my chimney clear.

Excellent service from start to finish Paul responded quickly to make the booking and the sweep, Tony, arrived within the allocated time. We even got an email telling us when he was on his way and allowing us to track him. We had a message telling us about the extra precautions for Covid-19 and were able to follow all the guidelines such opening windows and having an extension lead ready before Tony’s arrival. Tony wore a mask and everything was carried out safely. The invoice and payment procedure is very easy.

Had my Chimney swept my SweepSmart again this year. The usual efficient service, thank you so much! See you next year.