SweepSmart

I used SweepSmart for a chimney sweep and the whole experience was brilliant. To tick the checklist off: easy to book (people actually answered the phone and were helpful when you ring); turned up on time and texted to say they were on their way; were clean and tidy (if you’re expecting a brush up an open fireplace and soot everywhere you’re in for a disappointment); were quick (but thorough); and the follow-up was impressive ie the cert was sent via email quickly and the invoicing/ paying is easy to access. Everyone I spoke to was polite and easy to deal with too. A definite recommend.

When I rang Sweepsmart in December the lady who answered the phone was extremely polite and courteous and very helpful. Paul and his colleague arrived when they said they would, had emailed me in advance just to make sure all was well and when they arrived they got on with the job without any fuss. They inspected, tested and cleaned the chimney all within two hours and they had sent me their report by the end of the day. Excellent service and I would definitely recommend them and will be asking them to come back next year.

Very efficient service provided, great customer service, Tony who carried out the sweep arrived at the appointed time, was polite, did a great job, and provided good feedback and advice on the condition of my chimney. Couldn't ask for anything more. Many thanks.

I contacted Paul having seen the numerous outstanding reviews he had received with a bit of trepidation because it seemed a bit too good to be true. However, I am delighted to say that my experience was equally extremely positive, with every aspect of the interaction and the work done being excellent. He clearly knows his stuff thoroughly, and we discussed the options at each stage of the work - all explained and costed in a clear and transparent way and with no high pressure sales technique. He was very professional, and inspired full confidence in the work he carried out. The main part of the job was to install a flue and stove in a Victorian house. He carefully retained the mantelpiece, and dealt with a couple of unexpected problems (including a crumbling wall behind the hearth!), retaining the character of the fire-surround but enhancing it with the new stove. The work was done with minimum inconvenience and dust. He attended to all the necessary paper work. I would not hesitate to employ him again.

Thanks Paul from sweepsmart who swept our chimneys and carried out a CCTV inspection on one of our chimneys. He was professional and polite. He helped to advise us on a number of things including an issue we may encounter if we were to install a log burner. We would be happy to have him back again.

Excellent service. Paul is courteous and does a thorough job. He offered advice around future maintenance. Very clean. Thank you. Completely satisfied

Was texted when Paul was on his way and he arrived on time. He worked quickly and ensured that everything was left clean and tidy. Will certainly use him next year

Booking was easy. Tony (chimney sweep) turned up on time. He was friendly and his work was professional, clean, tidy, thorough and covid safe. Really happy with the service we got.

A very prompt and efficient service. Room left in an immaculate condition. Nice to know the work has been professionally carried out. Would not use anyone else for chimney sweeping.

Paul did a very thorough job, was punctual and polite, and left my home clean and tidy. Photographs of the chimney were provided so that I was reassured there were no blockages, and to assist with the installation of a new fire. A previous experience with the world's worst chimney sweep highlighted how professional he is, as well the importance of getting good and trustworthy people to carry out work. I wouldn't hesitate to recommend him. Many thanks.