Endorsed by Which?

SweepSmart

5.0

606 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
606 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Annual chimney sweep
Customer Service
Quality
Value
Prompt efficient service, very competitive rates, 4th year we have used this company, excellent work, left house spotless, courteous and friendly staff. Highly recommended
Customer in Cambridgeshire Posted on 07/10/2022 , work completed 07/10/2022
The trader replied (on 13/10/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Chimney sweep
Customer Service
Quality
Value
Tony was excellent - friendly, took great care, explained what he was doing and left it all as he found it. Very pleased
Customer in Greater London Posted on 04/10/2022 , work completed 04/10/2022
The trader replied (on 13/10/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Clean and professional service.
Customer Service
Quality
Value
Arrived on time as arranged, a clean and professional service from the dust sheets Adam put down first as he came in. Nothing was too much trouble and Adam gave me some handy tips on maintaining my fire. I am more than happy to recommend Adam and the company he works for.
Customer in Hertfordshire Posted on 17/10/2022 , work completed 15/10/2022
The trader replied (on 19/10/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Brilliant service!
Customer Service
Quality
Value
Paul from Sweepsmart swept our chimney. It was easy to book an appointment using the online booking form and I was sent confirmation and reminder emails and texts. He was prompt and fast. The job was completed quickly with no mess. I would highly recommend using Sweepsmart.
Customer in Greater London Posted on 26/10/2022 , work completed 25/10/2022
The trader replied (on 18/11/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Excellent service
Customer Service
Quality
Value
This is the first time we have used sweepsmart and we would have no hesitation in recommending them. The communication regarding the appointment was timely, informative and professional. The communication prior to the appointment, as a reminder, was efficient and welcome. Again on the day of the appointment another message was sent to let us know he was on his way. The job was done very professionally and with no mess at all. He also advised us when we should have the chimney re-swept. In addition the glass front of the burner was cleaned and now looks like new! A professional, friendly, efficient and reasonably priced service. We could not fault it in any way.
Customer in Hertfordshire Posted on 24/10/2022 , work completed 24/10/2022
The trader replied (on 18/11/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Seamless service
Customer Service
Quality
Value
We have used SweepSmart for many years, the booking process is modern, efficient and simple to use and the updates and reminders are really helpful. On the day they always arrive on time and do a superb job, obviously immaculately clean and tidy and always able to offer expert advice on your fireplaces whilst there. Thanks again.
Mike in Hertfordshire Posted on 13/11/2022 , work completed 11/11/2022
The trader replied (on 18/11/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Quick, clean and very efficient
Customer Service
Quality
Value
Sweepsmart kept us informed as to when they would arrive. Adam was extremely polite and told us exactly what he was doing. He saved us some money as he did not have to carry out a full clean as he expected to. The work was carried out extremely efficiently and the room was spotlessly clean on completion of the work Would use again and thoroughly recommend.
Kevin in Hertfordshire Posted on 11/11/2022 , work completed 11/11/2022
The trader replied (on 18/11/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Great Service
Customer Service
Quality
Value
Although the outcome wasn't what I wanted the service received from SweepSmart was spot on. Professional, polite, punctual and thorough. I'm very glad I opted for the new home owner check from this company rather than just a chimney sweep from anyone else as I wouldn't have discovered that the flu is potentially dangerous to use without carrying out repairs. They were very helpful and guided me through what options I had going forward. Thank you for the service.
Customer in Hertfordshire Posted on 20/11/2022 , work completed 18/11/2022
The trader replied (on 18/01/2023)
Thank you for your kind words, hope to see you again next year.
5 star service
Customer Service
Quality
Value
This is the second time we have used SweepSmart. They always arrive within the timeframe they say and are very courteous. The chimney sweep is very thorough, as we didn't have any issues over the last year and I imagine it will be the same again. They are also very clean. No mess at all. I am very happy and will definitely use them again and recommend them.
Customer in Greater London Posted on 25/11/2022 , work completed 24/11/2022
The trader replied (on 18/01/2023)
Thank you for your kind words, hope to see you again next year.
Exceptional & Honest Service
Customer Service
Quality
Value
We had scheduled a chimney sweep for 5 fireplaces in our house - 1 functioning and 4 non-functioning. When Adam arrived he was really fast, polite & tidy with sweeping the functioning fireplace. He then took a look at the other 4 and let me know that there was no soot so no need to sweep them. It was tremendously kind & professional and saved us a lot of money. He also recommended what we should be doing to solve a smoke smell that was coming from the functioning fireplace. On the whole, he was punctual, thorough and incredibly kind & honest. I can't recommend them highly enough.
Customer in Greater London Posted on 07/12/2022 , work completed 07/12/2022
The trader replied (on 18/01/2023)
Thank you for your kind words, hope to see you again next year.