T J Plumbing Shefford Limited

From start to finish, l have experienced professional, friendly, and polite dealings, from the receptionist and Dave the engineer who completed the job successfully and efficiently. The price agreed ahead is the total price paid for the job. They didn’t even request the payment until after the job was completed, and then they sent it by email. The repair was completed without any issue, although another large company, namely Baxi, requested a much higher price, and although they didn’t complete the job, they charged me a huge amount of £90 call out, while it was their fault. Thank you so much, Dave, much appreciate your hard work

I had my air conditioning installed by TJ Plumbing Shefford after a friend’s recommendation, and I couldn’t be more impressed. From the very first contact, the communication was excellent. They arranged a prompt site visit, provided a clear and competitive quote, and gave me sound advice on the best installation options for my space. They kept me informed every step of the way, checking in the day before the installation and updating me on the order progress. On the day itself, the team arrived exactly on time, were friendly, professional, and incredibly efficient. They worked seamlessly together and clearly knew what they were doing. What stood out most was the attention to detail and quality of workmanship. They took real care during the install and left everything spotless, no mess, no fuss. A genuinely great experience from start to finish. Wouldn’t hesitate to recommend them.

From making the appointment to completion of work the service was great. I wanted air conditioning installed and didn't know what was available. The guy who came to estimate understood my requirements exactly and suggested an air source heat pump which would both cool and heat the property. Several queries regarding the positioning of the unit were answered promptly prior to installation. The installer was polite and helpful and made a neat job of the installation. I am very happy with it.

I first enquired to TJ Plumbing when we were looking for a new boiler - from our very first interaction with them the experience was positive. From the initial installation of the new boiler to each service to any call out's every step of the way has been easy, and responsive - the team are so polite, engaging, and knowledgeable and each go that extra mile for customer satisfaction, the support team keep you informed and all appointments are kept and always on time - couldn't rate this company high enough - excellent, excellent service always

An appointment was arranged easily and quickly. Terry, the owner, saw us as notified on time to find and repair a fault in the heating system, finding a leak too. Everything was repaired and he explained what he found and did. Brilliant service. A subsequent service of the boiler was done by Lewis, also punctually and efficiently with full explanations and advice offered. Brilliant service from everyone we had contact with: I will use the company again and can thoroughly recommend them.

From initial contact via phone call, to delivery, the service was first class. On the day of installation of my hot water tap, Mac arrived on time. He completed the job efficiently and talked me through operating instructions. A very professional organisation.

A super service which could have bettered. Arrived when stated in an email sent the dsy before. Work completed in a totally professional manner. Great

Arrived prompt and service was carried out in a very pleasant and thorough manner. Would recommend. My first port of call should I need anything else.

We made the decision to get Aircon fitted after using a costly portable unit for the past few years. TJ Plumbing Shefford Limited came back to us very quickly after our initial enquiry, and quickly provided us with a quote. They spent a good portion of that initial call out going over the finishing touches as well as inviting us to the showroom to see the different product lines they install. I felt very confident with their service, so I decided to book them in. We had a slightly difficult install due to a roofed carport at the side of our house. TJ sorted this out and also sorted out a recall to fix the scaffolding, as the initial setup needed a bit more added. This was done quickly and at no extra cost to us. The installers, Paul and Josh did a brilliant job. Very friendly, knowledgeable and considerate. They even left the rooms cleaner than before the install happened! Whilst we had a little trouble hooking up the units to the phone app, Paul tried a couple of approaches to fix the connectivity issues. We managed to fix the issue after trying the app on a different phone however, his willing to help was most appreciated. The units work perfectly and the outside cables have been trunked very well, it just looks like we have some extra drainpipes running down the side of the house. They have hidden the outside unit behind the pitch of our carport roof, so you would never know it was there from most angles. Brilliant product, brilliant service, happily recommend.

We requested a Quote for the Supply&Fit of an Air Conditioning Unit for our Summer House / Home Office Space. After initial Photos to WhatsApp to give an idea of the Site access etc. We received a fantastic Quotation Pack in the Post. Sam in the Office arranged a suitable appointment. Paul the Engineer arrived on Time, was Polite, Friendly & Professional Did a Great job installing & a very tidy finish. We spotted a potential problem with the pipe work after installation , with just 1 phone call and some photos to Terry a 2nd appointment was arranged to re-route the excess water away from the wooden building base by engineer Mack without any problems at all. Excellent Customer Service from this brilliant Team Highly recommend You & I’ve given the business card to my Parents who are about to move into Bedfordshire Thank You very much to everyone at T J Plumbing Ltd. very impressed : )