Excellent customer service and work
An appointment was arranged easily and quickly. Terry, the owner, saw us as notified on time to find and repair a fault in the heating system, finding a leak too. Everything was repaired and he explained what he found and did. Brilliant service. A subsequent service of the boiler was done by Lewis, also punctually and efficiently with full explanations and advice offered. Brilliant service from everyone we had contact with: I will use the company again and can thoroughly recommend them.
Customer in Central Bedfordshire
Posted on 28/09/2024
, work completed 09/09/2024
Recommended
Great Service
From initial contact via phone call, to delivery, the service was first class. On the day of installation of my hot water tap, Mac arrived on time. He completed the job efficiently and talked me through operating instructions. A very professional organisation.
Customer in Bedford
Posted on 13/09/2024
, work completed 13/09/2024
Recommended
Excellent
A super service which could have bettered. Arrived when stated in an email sent the dsy before. Work completed in a totally professional manner. Great
Customer in Hertfordshire
Posted on 27/03/2024
, work completed 27/03/2024
Recommended
Boiler service.
Arrived prompt and service was carried out in a very pleasant and thorough manner. Would recommend. My first port of call should I need anything else.
Customer in Central Bedfordshire
Posted on 12/10/2023
, work completed 11/10/2023
Recommended
Excellent Aircon from a friendly installer
We made the decision to get Aircon fitted after using a costly portable unit for the past few years. TJ Plumbing Shefford Limited came back to us very quickly after our initial enquiry, and quickly provided us with a quote. They spent a good portion of that initial call out going over the finishing touches as well as inviting us to the showroom to see the different product lines they install. I felt very confident with their service, so I decided to book them in. We had a slightly difficult install due to a roofed carport at the side of our house. TJ sorted this out and also sorted out a recall to fix the scaffolding, as the initial setup needed a bit more added. This was done quickly and at no extra cost to us. The installers, Paul and Josh did a brilliant job. Very friendly, knowledgeable and considerate. They even left the rooms cleaner than before the install happened! Whilst we had a little trouble hooking up the units to the phone app, Paul tried a couple of approaches to fix the connectivity issues. We managed to fix the issue after trying the app on a different phone however, his willing to help was most appreciated. The units work perfectly and the outside cables have been trunked very well, it just looks like we have some extra drainpipes running down the side of the house. They have hidden the outside unit behind the pitch of our carport roof, so you would never know it was there from most angles. Brilliant product, brilliant service, happily recommend.
Customer in Bedford
Posted on 04/08/2023
, work completed 03/08/2023
Recommended
Excellent Customer Service Highly recommended
We requested a Quote for the Supply&Fit of an Air Conditioning Unit for our Summer House / Home Office Space. After initial Photos to WhatsApp to give an idea of the Site access etc. We received a fantastic Quotation Pack in the Post. Sam in the Office arranged a suitable appointment. Paul the Engineer arrived on Time, was Polite, Friendly & Professional Did a Great job installing & a very tidy finish. We spotted a potential problem with the pipe work after installation , with just 1 phone call and some photos to Terry a 2nd appointment was arranged to re-route the excess water away from the wooden building base by engineer Mack without any problems at all. Excellent Customer Service from this brilliant Team Highly recommend You & I’ve given the business card to my Parents who are about to move into Bedfordshire Thank You very much to everyone at T J Plumbing Ltd. very impressed : )
Customer in Cambridgeshire
Posted on 07/07/2023
, work completed 03/07/2023
Recommended
Fantastic service
TJ plumbing came out to fix an issue with our boiler at very short notice and they fixed the issue first time and at a low cost; fantastic service.
Customer in Central Bedfordshire
Posted on 24/04/2023
, work completed 24/04/2023
Recommended
Thanks again.
Thanks again for doing a great job - and coming in Christmas week too. Our boiler is no longer leaking, which is such a relief. Great communication and service from the office, and plumber arrived on time.
Customer in Central Bedfordshire
Posted on 02/01/2023
, work completed 28/12/2022
Recommended
Excellent
From first contact until the work completed, we had excellent service. The office and plumbers were all courteous and professional. Minor snags were dealt with promptly. The attitude of the boss Terry towards us was exemplary and all we could hope for when having the major work of a new boiler system installed.
Customer in Hertfordshire
Posted on 28/10/2022
, work completed 27/10/2022
Recommended
Air conditioning unit installation
TJ Plumbing Shefford Ltd Installed an air conditioning unit for my mother. They were very professional but friendly and considerate to my elderly mother. Giving her a clear and accurate quote and carrying out the work as agreed and on time. The work has been done to a high standard and my mother and the family are very pleased with the whole service provided by TJ Plumbing Shefford Ltd.
Customer in Central Bedfordshire
Posted on 05/09/2022
, work completed 02/09/2022
Recommended
Quick and friendly service
Asked for a quote to replace failing boiler, quote provided within hours of the visit, and was able to ring to discuss and book installation easily. Work was carried out by friendly team to schedule, with an update on a small change to plan. Price competitive.
Customer in Central Bedfordshire
Posted on 22/08/2022
, work completed 18/08/2022
Recommended
Central heating installation
Work was completed to the agreed schedule. They are a lovely team of plumbers who completed a great job, and were respectful of our home when carrying out the work. What can we say a big thank you to all who worked on the job, you are amazing!
Customer in Central Bedfordshire
Posted on 03/08/2022
, work completed 01/08/2022
Recommended
Pleasant and professional
Arrived on time, carried out the work as described to the standard expected. Knowledgeable in their trade, courteous and pleasant. Have nothing to fault the two guys who carried out the boiler fit and power flush.
Customer in Central Bedfordshire
Posted on 08/04/2022
, work completed 06/04/2022
Recommended
Reliable, trustworthy and helpful
We had an annual boiler service and investigation of a water leak from our shower/pipes. The engineer was clean, tidy and very respectful when in our home. He clearly knew what he was doing and completed the works in a timely manner. Good knowledge of the investigation of the leak and offered some sound advice on how to rectify the issue. Highly recommend TJ Plumbing for any future works. Reliable, trustworthy and honest.
Customer in Central Bedfordshire
Posted on 01/02/2022
, work completed 31/01/2022
Recommended
great work fitting new boiler and showers etc
We had a standard boiler replaced with a combi-boiler, which also involved draining and isolating the water tank in the loft, removal and disposal of the hot water tank/emersion heater, a chemical flush of the heating system and installation of a wider bore gas supply pipe. They also replaced 2 power showers with thermostatic mixer showers and replaced 2 old radiators and 3 old faulty TRVs. All this work was done in a day as scheduled (8.30am to ~4pm) by a team of skilled, hard-working, extremely polite, friendly plumbers who ensured everything was working perfectly and leak-free. They were careful to cover all walkways with plastic sheeting to protect carpets and flooring and cleaned and tidied everything up at the end of the day to leave the house as they found it. The plumbers were a credit to their company and we would have no hesitation in using them again in future. The lead up to the day was also extremely smooth and well handled with an accurate quote for the work, good guidance/information by the person generating the quote and very helpful responses to subsequent questions and requests to alter the scope of the quote as we added in the radiator replacement request after the initial quote was received. We were very impressed by the professionalism of the whole team involved throughout, by their friendly, informative helpful approach which made the day stress free.
Richard in Hertfordshire
Posted on 27/11/2021
, work completed 25/11/2021
Recommended
T J Plumbing is a great company providing excellent service
From initial contact with T J Plumbing through to completion of their installation of our new boiler has left a very positive impression on both myself and my wife. Terry has a very professional approach to both business and customer service. The team that undertook the installation were a pleasure to have in the house, cheerful, friendly, considerate and efficient. I would have no hesitation in recommending T J Plumbing in terms of their customer satisfaction ethos.
Customer in Central Bedfordshire
Posted on 12/11/2021
, work completed 28/10/2021
Recommended
Excellent service
TJ Plumbing have been wonderful in installing our new heating system. We were booked in but lost hot water do they bought our install forwards to help us. Responded to my email at gone 8 pm to offer help! Fabulous tradespeople and lovely to have them in our house. Clean, professional work. After-care has been outstanding too. Terry even came over again to show me how the system works as I was at work the time before. Delighted!
Customer in Central Bedfordshire
Posted on 04/10/2021
, work completed 02/10/2021
Recommended
Speedy, thorough and friendly
The team spent the day in our home to replace our boiler. They were speedy, thorough, respectful and friendly, taking the trouble to explain what they were doing and happily answering our questions. From the friendly, helpful phone conversations with Cherie in the office, to the guys carrying out the work in our home, we have been very happy with the service provided by T J Plumbing.
Customer in Central Bedfordshire
Posted on 28/09/2021
, work completed 16/09/2021
Recommended
Great Air-Con intall
The team at TJ Plumbing recently installed aircon at my property and I can't recommend them highly enough. The whole process from quotation to install to aftercare was excellent, simple and professional and the whole team were a pleasure to deal with. Everything was as advertised and explained, the team treated my property with respect and engaged with me on every step of the process - top work from a top team!
Steve in Central Bedfordshire
Posted on 20/09/2021
, work completed 03/09/2021
Recommended
Excellent Service
I contacted T J Plumbing to arrange a boiler service and inspection of some radiators which were not fully heating. Karl arrived on the agreed date/time and conducted the work in a timely and efficient manner. He did a great job, was polite and friendly, and completed the work in no time. Equally polite and efficient as Karl is Emma who arranged the works. I will definitely use this company in the future.
Customer in Central Bedfordshire
Posted on 25/06/2021
, work completed 25/06/2021
Recommended
Renew combi boiler
We contacted T J Plumbing on a Monday morning, as our 13 year old boiler was finally giving up. Someone came by lunchtime to make it safe and advised that Terry would come round late afternoon to explain our options. It was decided that a new boiler was the best option, and because of health issues, the sooner it could be fitted the better! On the Thursday it was duly fitted, no mess, no worries, carpets all covered and cleared afterwards and full instructions on the workings given. We can thoroughly recommend TJ Plumbing, and will use them again if needed!
David in Central Bedfordshire
Posted on 21/06/2021
, work completed 17/06/2021
Recommended
Proffessional service with great customer care
We recently had a new boiler fitted with smart thermostats. We received a professional and qualiy service throughout the whole process. Friendly and courteous staff with great customer service and aftercare, Thoroughly recommended.
Customer in Central Bedfordshire
Posted on 25/05/2021
, work completed 17/05/2021
Recommended
Replacement Boiler
We chose TJ Plumbing out of 4 prospective supplier based on price and a personal recommendation. The installer, Sean, was very capable and overcame some issues with filling the cavity left by the old boiler and how to drain the condensate to leave an excellent installation. They also use one of the most reputable suppliers of boilers, Worcester Bosch, which further gave us confidence. From the initial quote to the finished installation and beyond they showed us they are a thoroughly professional company. We'll use them again.
John in Hertfordshire
Posted on 27/04/2021
, work completed 09/04/2021
Recommended
Efficient and professional
Installed a new boiler in a new location. The job was completed on time and exactly as quoted. They are clearly a very professional team and communicate well. The back office are equally efficient and helpful. All round very good and I can’t fault them on any aspect of the job.
Bryan in Central Bedfordshire
Posted on 24/04/2021
, work completed 24/05/2020
Recommended
Removal of hot air system/install combi boiler and full rad system
Just to say a massive thank you to all that worked very hard to get the job complete on time only 2 1/2 days! It was a big thing to remove the old hot air system and install everything required for a modern radiator combi boiler system but they all made it a pleasant experience and didn’t even seem fazed by all the stuff in the house including us and the kids being under their feet! They left no mess and have done a high-quality job. Highly recommended for big and small jobs! Thank you.
Sarah in Central Bedfordshire
Posted on 16/04/2021
, work completed 14/02/2021
Recommended
Excellent customer service and a job very well done
A professional and efficient service. Our boiler was failing and we needed a replacement. We called T J Plumbing on the morning of November 25. They visited us that afternoon to discuss the work and explain the options and we had their quote by early evening. The work was carried out, as agreed, on 28 November. I don't think we could have received better service. A job very well done.
Customer in Hertfordshire
Posted on 04/12/2020
, work completed 28/11/2020
Recommended
Combi Boiler Install - Superb from Start to Finish!
We received a superb service from T J Plumbing all the way from the first phone call to the installation of our new combi boiler. I had no doubts about this company considering how many boilers had been installed so far this year and the brilliant reviews they had already received. The communication was brilliant - a credit to Emma and the installation was extremely professional - carried out by Terry and Karl. They made the install of our combi boiler look easy! We wouldn't hesitate to use T J Plumbing for any other plumbing jobs and will be recommending them without hesitation!
Customer in Central Bedfordshire
Posted on 26/11/2020
, work completed 28/10/2020
Recommended
Fixed central heating in no time
Requested survey and quote for new boiler but Terry fixed all the issues with the existing system during the survey/quote visit and saved us thousands in the process whilst also agreeing what would be needed in future. Very honest and helpful, will definitely use them when we do need a new boiler. Many thanks
Customer in Hertfordshire
Posted on 23/11/2020
, work completed 19/11/2020
Recommended
Endorsement Reference - Amazing Service!
Contacted TJ Plumbing as intermittent water & heating, they responded very quickly with a competitive quote and completed the work within a few days. The whole experience was professional but personable adhering to Covid guidelines making me feel very protected and safe in my home at all times. The work is of a very high standard and very informative on how to get the best out of my new boiler. They made me feel like nothing is too small or too much trouble if I need to contact them in the future. I highly recommend their services and will be to my friends!
TWarrington, Endorsement Reference
Posted on 22/10/2020
, work completed 15/10/2020
Recommended
Endorsement Reference - Great service from TJ Plumbing
Installation of a new Worcester Bosch boiler, smart Hive thermostat, and new bath taps. Fantastic experience from start to finish - courteous, informative, hard working, and a great result. We're very pleased to have used TJ Plumbing and will certainly use them again in the future.
JC, Endorsement Reference
Posted on 15/10/2020
, work completed 10/10/2020
Recommended
Endorsement Reference - Exceptional service from Tj plumbing.
I have previously had a new combi boiler fitted and more recently some gas pipework moved. I found Terry, Emma and their team helpful, friendly and they have gone above and beyond to accommodate my work within a timely manner. I would 100% recommend and already have done so to family and friends.
Melcoll, Endorsement Reference
Posted on 15/10/2020
, work completed 01/10/2020
Recommended
Endorsement Reference - Simply The Best
T J Plumbing installed a new combi boiler in my loft which included running new pipes from the gas in the garage, up to the loft. They took out an existing boiler, tank in airing cupboard and drained and re sited 2 massive water tanks in the loft. They also boarded the floor on the part of the loft where the old tanks were situated. The following day the system was given a complete power flush and radiators checked. At a later date I decided to have thermostats fitted on all my radiators. This was a lot of work and Terry spent the hottest day of the year in my loft working away in the unbearable heat. Terry and his team were excellent. Very professional, polite, exceptionally clean and kept me informed of the progress as they went along. I am really happy with my new combi boiler and wouldn't hesitate to recommend T J Plumbing for professional, high class work .
Presley, Endorsement Reference
Posted on 15/10/2020
, work completed 25/06/2020
Recommended
Endorsement Reference - Replacement Boiler System
Removal of old boiler and water tank and installation of a new combi boiler in a different location with associated gas and electrical works. TJ Plumbing communicated with us throughout the whole process via telephone and email which was very helpful. Their staff took great care of our house laying down protective covering and wearing shoe covers when inside the house. They carried out the work efficiently, skilfully and with minimal mess and disruption.
Sue and Nick Plum, Endorsement Reference
Posted on 15/10/2020
, work completed 23/09/2020
Recommended
Endorsement Reference - Reliable work.
Replaced leaking shut-off valve. Completed promptly and neatly finished off. Reasonable cost. Very happy to recommend their services.
Neil, Endorsement Reference
Posted on 15/10/2020
, work completed 08/10/2020
Recommended
Endorsement Reference - Knowledgeable and professional
Replacement of old hot water tank (thermal store) with a new unvented system. I had difficulty getting any response from several traders listed on a well-known trader recommendtion site until I contacted TJ PLumbing. They attended when they said they would and gave me a written estimate in a few days. The scheduled date for the work was kept and the work was completed in a day, neatly and to a high standard. A couple of technical snags arose due to the complexity of the system but TJ Plumbing returned the following evening to overcome them. I was impressed by the knowledge of this company and their responsiveness both to the work in hand and their administration.
Satisfied, Ampthill
Posted on 15/10/2020
, work completed 05/10/2020
Recommended
Endorsement Reference - Great local plumber, well priced and professional
Just a boiler service this year, turned up on time, completed the work quickly (and in a COVID secure way) at a reasonable cost.
Dave D W, Endorsement Reference
Posted on 15/10/2020
, work completed 09/10/2020
Recommended