The Heat Is On

Tom and Mason arrived on the 9th Jan ready to start the change of the boiler from a standard tank-fed boiler to a new top-of-range Worcester Bosch combi boiler, Also to fit a new radiator and change over 2 others for us. Cannot fault the workmanship from both Tom and Mason, over the moon how quickly the new boiler was fitted and wasn’t left overnight without heating or Hot water. The whole job was completed in 2.5 days and all rubbish was taken away as they were very tidy workers. Highly recommend them to anyone who requires any heating work.

Just had a new Worcester boiler fitted today by Tom & Mason from The Heat is On. Called Tom on Monday morning, he came round in the afternoon and diagnosed the problem immediately. He emailed that night with options & quotes & fitted the new boiler today. Punctual, reliable, friendly & no mess left at all. Would recommend him 100%. Thank you so much Tom.

Worcester Bosch boiler failed yesterday so no heating or hot water, had the plumber confirm it was the heat converter but he could not repair it until the new year due to bookings and a very cold spell. So I contacted Worcester Bosch on their website for a replacement boiler at 1100, Tom from Heat is On, an approved fitter called me at 1215 to discuss my needs. He called me back 20 minutes later to confirm he could get the model I needed and the price to fit which I was very happy with, received his quote via email last night and he came and fitted a new boiler in 3 hours today so everything is back on and cosy. Such a relief with Christmas so close. He arrived as promised on time and did a sterling job, polite, friendly and very tidy. Would highly recommend him and I have already passed his number onto a friend. 5 stars all day long.

Tom has been the plumber for my parents in Windsor for the last 10 years and had assisted in moving things around as their lifestyle changed with my father's Parkinsons. Tom always attends when expected and also takes the time to explain what he is going. He has gone as far as to suggest that we purchase our own taps so he doesn't need to add a cost and then he fitted them. It has been of great comfort to know that Tom is able to go and fix anything we need and that I don't have to go to my parents as I know he will explain everything. I would recommend him if you don't know older parents, it has just made a difference to me when he has.

New boiler installation completed quickly, professionally and to a great standard. Would highly recommend.

Tom and Harry were outstanding! This is the second time have used The Heat Is On and I can honestly they are one of the best trades I ever had working in my house. I highly recommend Tom and his team to anybody wanting a new boiler. - Service OUTSTANDING - Pricing VERY competitive - Speed - EXCEPTIONAL - Care and attention - FIRST CLASS

Tom took my call yesterday afternoon and was with us within five minutes diagnosing the problem with Mum's boiler. Located parts required picked them up and fitted them all before lunchtime the next day. Amazing Service. I highly recommend Tom!

Tom installed our new boiler supplied by Worcester Bosch. But within a hour the pump failed. No ones fault, just really bad luck. But Tom promptly returned & diagnosed the problem & went the extra mile to phone around to try find a replacement pump. He then communicated with Worcester Bosch to ensure the part was found & supplied the same day for him to fit so we didn’t have to suffer another day without heating or hot water. A true professional! His work is very tidy, cleans up after himself, he’s prompt, very polite & informative. I will be using him for any future work needed. Thanks Tom.

Tom contacted me after I requested quotes from the Bosch approved installers website to replace an old Potterton conventional system with a new combi boiler. We considered several offers both from British Gas and independent installers. In the end, we chose Tom because he seemed friendly, professional and reliable, and also because of his good advice – not trying to sell us unnecessary items and services – because his quotation included 1st quality materials (the boiler was even marginally better than the one offered by British Gas and at a more competitive price - Bosch CDi 36kW vs. 32 kW) and because he was backed by Bosch as an approved installer. From my experience, I can say that Tom is a very friendly and professional person. Both he and Harry arrived on 25/11/2020 at 9 in the morning and completed the work in 2 days as agreed. They are also flexible (in the end, we decided to go for the newer model Greenstar 8000 Style and they provided us with all the necessary help and support to set up the system). In summary, I can only describe The Heat is On as very friendly, reliable, professional and helpful people who offer you a 1st class service with good value for money.

Tom and his team fitted a new Worcester Bosch Combi Boiler, repositioned from the kitchen to upstairs. Everything was done from the first contact to finish in a very professional and friendly manner. Communication was very good, he provided us with an estimate and start date and contacted us just prior to starting work to check the date was still ok. He even helped with a small problem that cropped up (not because of his work). All in all, very pleased with Tom's work and would definitely recommend The Heat is On.