Taylorglaze

Many thanks to members who recommended this company; they have done an excellent job for us. CRM's experience of them is exactly as we found them. We had all our many windows replaced, plus the porch, back door and sliding patio door, as well as soffits and guttering. Although the holiday period extended the time it took, it was basically done to time. Both the roofline and windows teams were prompt, efficient and tidy workers who took a pride in working to the highest standards. We were kept informed about progress with the work and why it was necessary to make some small changes to the order of some of it. Above all, John and Neville who installed the windows etc did everything they could to make this big job as easy as possible for us and showed the utmost respect towards us and our home. I was grateful and relieved at the care they took to work cleanly and to tidy up as they went along and they even made good a few existing defects in the rendering for us. The quote was slightly above other small companies, and certainly higher than the Rehau suppliers we also invited to quote. However, the way Tony listened to us, the help he gave us to design the project as we wanted it and the care he took to ensure that he sourced the products that would truly meet our needs, as well as the efficiency of the office communication, were in a different league to all the others. Although aware that others would do the installations, his approach inspired confidence which proved to be fully justified. I believe that for the quality of the service received it was good value.

Taylorglaze replaced fascias, soffits and gutters. The property is 3 storeys, so scaffold was required which makes a fairly simple job more expensive, but they arranged the scaffold around my other building works which was helpful. Tony came to view the job and I appreciated the mock-up demo-model of what component parts of the fascia/ soffit would be in the replacement - it enabled me to make a more informed decision when comparing to other quotes which replaced fewer parts. They had a small choice of colours & finishes which could compliment my property, which was better than the "white or black" choice I was offered with other traders. The work was completed in a very short timescale with a team of 3 and I'm very happy with the work after being able to inspect it myself on the scaffold. A professional and organised company, I would be happy to recommend them and their work.

Taylorglaze have recently replaced 16 windows and one external door in our house, and the fascia, soffits and gutters to both house and garage. We are very pleased with the result. The work has been done with skill and attention to detail, with a high standard of craftmanship. The teams of technicians have been friendly, punctual, and hard-working. They took care to protect the house and garden whilst working, and they cleaned up carefully afterwards. When designing the fittings, Tony was very clear about our options, and gave good, clear advice. There was no high-pressure salesmanship. The approach was honest and open. The finished work looks exactly as Tony had initially described it to us at the design stage. Tony and his technicians were very easy to contact by phone, text and email, and they responded quickly to messages. On a big job like this there are inevitably one or two small snags along the way, and the technical teams dealt with these promptly and effectively, to ensure swift resolutions. We feel that the job has been good value for money, and it completely met our expectations (and in some respects exceeded them). Taylorglaze are a business-like, skilled, straight-dealing, effective company. We can highly recommend them.

Overall Taylorglaze were excellent. They were very professional and there was no 'hard sell' like some of the larger companies. We appreciated their straightforward approach. The job was completed to an excellent standard to the timescale they outlined. My only gripe was that I had to chase them up to do a couple of bits of finishing off, which they then did immediately and to a very good standard. Most importantly the quality of the windows are fantastic and are definitely the best we have seen. I would have no problems in recommending Taylorglaze at all.

This small company undertook the difficult task of removing a large curved bay window overlooking my garden and installing french doors in the middle of the space. This involved removing 5 feet of brickwork to floor level in the middle for the doors and installing the doors and side windows. The work was carried out in exemplary fashion and the site was left neat and clean and tidy. I highly recommend Taylorglaze

Deciding which firm should build my conservatory was a nightmare. I called in lots of big companies and that was a mistake because they never leave you alone. Anglian, for example, drove me mad with phone calls and I ended up telling them to stop phoning - and they were not the only company to be like that. Every smaller company I called in offered the same service for around the same price and there was nothing to differentiate between them all. In the end I looked on Which local and found this firm, which is based just up the road from me. They were not the cheapest, but when I asked for a specific shape, rather than the one that everyone was offering (square with a Victorian roof) Tony immediately sketched it out and I got the conservatory I wanted. I have had some bad experiences with building firms over the years, so perhaps I was over cautious, but what really helped me decide to use this firm was the fact that we were able to speak to someone they had previously worked for, and having seen the job they did there, I thought we would hire them. Their builder, Stuart, is exceptional. He won't even stop for more than five minutes for a cup of tea, he works in all weathers and makes no excuses. If you use this firm, ask for him and his son. There were a couple of issues, but these were dealt with. Overall the firm did what they said they would do. The conservatory structure was up within a couple of weeks as they promised. We then had to leave the screed to dry out before you can lay the tiles. I hired another tiler to lay the underfloor heating and tiles, but their electrician wired up the conservatory ready for that work to be done. Have to say, I am very happy with the end result. There is some room for improvement. They left it from day to day to let me know who would be arriving the following day but a schedule of work would have helped me plan out my own week. However, when they were here they got on with the job, and when the uPVC structure arrived, the place was flooded with workmen erecting it in double quick time! One day I had a wall, and the next a fully erected conservatory. The poor guys were absolutely soaked in the torrential rain. All in all, I will give them 9 out of 10 for the way the job was carried out and 10 out of 10 for the end product and I would certainly recommend you use this company.