Tayside Garage Doors Ltd

After close on 20 years of constant use, single manual up-and-over door required replacing. Quote by no means cheapest of 4 obtained for door of very similar quality. Chose this because most local, plus favourable prejudice because representative ex-army! Fitters arrived on time, completed work swiftly, removed old door.

Tayside Garage Doors replaced my old garage doors with nice new roller doors which are operated by remote control. The service was professional and the garage doors were fitted as specified. There was an initial problem with the doors but the firm quickly worked out what the problem was and sorted the issue without any questions or problems. The service was friendly and professional. I was kept informed of what was happening at all stages from order through to completion and I would have no hesitation in recommending this firm to anybody who was looking form a professional well managed service.

I called another company about repairing my doors and they said I needed new ones and that they were beyond repair and I got a quote from them and it was quite costly. I called Tayside Garage Doors and they sent someone out and told me what needed repaired. I was so pleased they could fix my door and with the price they quoted too. When I need doors in the future I will be calling them for this.

I contacted Tayside garage doors to get a new keypad entry for my electric gates, they came out and checked what I had and said they could do the job and would order the parts, this was a hard wired keypad and I was to get the same fitted but they proceeded to come and fit a battery keypad (which did not work properly) saying they could not source a hard wired keypad and to make things worse they left the existing key pad and just fitted the new one underneath it, when I called them to complain about this they said it wasn't going to fit where the old one was so they decided this was the best option, (they had been out to quote for the work and were fully aware of what the job entailed) but I believed what they told me and that they could not get wired units anymore. I asked for the old one to be removed and a plate fitted in that case, they came and badly fitted a piece of rusty metal which didn't fit either and hung over the gate post, my gate post was left in a complete mess, I called and asked the manager to come out to see what had been done which he did and said if we were not happy they would remove it, which he proceeded to do - terrible customer service & quality of workmanship. I got another company in and the quality of the product they supplied (hard wired) was exceptional as was there workmanship and they sorted out the mess that Tayside garage doors had left. I have given 1 Star on "rate this trader" as you cannot leave it blank.