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Endorsed by Which?
Aqua Sensation
Opening Hours
Today - 07:00–22:00
- Monday 07:00–22:00
- Tuesday 07:00–22:00
- Wednesday 07:00–22:00
- Thursday 07:00–22:00
- Friday 07:00–22:00
- Saturday 07:00–22:00
- Sunday 07:00–22:00
What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?
Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check
About
Here at Aqua Sensation we are a family run, local, independent supplier and installer of Water Softeners, Filter/Purified Water, Water Softener Salt and Quooker Boiling Water Taps.
I am a Gas Safe registered plumbing and heating engineer with over 30 years experience. After experiencing the damage of hard water and seeing the benefits of soft water, I started to install water softeners in 2001. I now only fit water softeners, filters and boiling water taps.
I am the main dealer for Kinetico, EcoWater and Harvey Water Softeners and work in a 30 mile radius of Letchworth. We only supply and install the major water softener brands that are reliable and have long warranty’s.
Based in Stotfold I cover most of Hertfordshire, Bedfordshire and Cambridge. I supply and deliver water softener salt and all the prices are on my website along with various payments options.
Terry Cobby
What we do
Water softener installation and maintenance
More Services
- supply and fit quooker boiling water taps
My work
Customer reviews
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5.0
126 reviews
Recommended
Recommended
by 100% of customers
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5* Plus Service
Customer Service
Quality
Value
We recently had the evolution 200 Water Softener fitted by Terry and James and the service we received from initial contact to the job being complete was 5*plus. There was no hard selling involved, the mechanics of the equipment and fitting was explained clearly along with options, literature and written quotes. On the date of fitting they arrived at the time agreed, all flooring was covered with protective sheets and on completion the only evidence of them having being there was if we opened the cupboard where the unit had been installed. Terry explained the unit settings and how to monitor it going forward. We are extremely pleased with the water softener, we only wish we had fitted it sooner. it has made a tremendous difference in our home.We would highly recommend Terry and James. A job very well done.
Customer in Hertfordshire
, work completed
Recommended
Very good work & helpful
Customer Service
Quality
Value
Terry and James were excellent from the moment they arrived to complete a survey to install a water softener. They were very helpful to our needs and with there recommendations to complete the job. They worked nonstop to complete the installation in a very clean atmosphere with the use of dust sheets etc. They gave complete instructions to the operation of the water softener and Terry did another small job for me that I had waited for another tradesman to do for two months.
Customer in Hertfordshire
, work completed
Recommended
Water softener
Customer Service
Quality
Value
So pleased to have had this team referred to us. Amazing service, fast, clean, friendly professional. Arrived on time, no stopping for tea or coffee, worked constantly. James made a fantastic job with the pipe work in a very confined space, tidy clean and aesthetically pleasing. Terry took the time to go through all the information that I needed to know and gave me the security of knowing that their support was there 24/7. He was totally right as well, what a difference already in just a couple of days. One of the best choices we have made getting a water softener, second only to choosing Terry and James to fit it. We would highly recommend Terry and James and wouldn’t hesitate to use them again.
Customer in Hertfordshire
, work completed
Recommended
Water softener installation.
Customer Service
Quality
Value
Great work carried out by James and Terry, Excellent service from quote to installation. I will recommend aqua sensation to family and friends. Thanks James and Terry.
Customer in Hertfordshire
, work completed
Recommended
A pleasure to find such genuine tradesmen, a true rarity.
Customer Service
Quality
Value
Had a new water softener installed by Aqua Sensation. Right from quotation to installation absolutely no fault what so ever. They genuinely took pride in their work and ensured perfection to the "t". Living in a flat on the third floor, there was a lot of heavy lifting and carrying involved. Yet there was not a single moan or groan. And further, there were no expectations of cups of tea etc. They worked straight through the installation without a break with a smile. An absolute gem of a team. I would unhesitatingly encourage their services.
Yatin in Hertfordshire
, work completed
Recommended
If anybody is thinking of getting a water softener then you have found the right people, right here.
Customer Service
Quality
Value
From our first enquiry and the survey, Terry and his son James made us feel confident that we had found the right ones to fit a water softener in our new home. Everything they did was very clean and tidy,covering the floor with dust sheets and not making any mess at all. They got straight on with the job and worked until everything was finished. We got a clean, tidy,perfect job, and a first class water softener, and would recommend them 100%.Thank you Terry and James from a very satisfied customer.
Customer in Hertfordshire
, work completed
Recommended
Great installation
Customer Service
Quality
Value
Great survey carried out to help us choose the correct softener. Installation booked in within a couple of weeks. Install took around 3 hours and we had instant soft water there after. Servicing and maintenance all explained before the team left. Nice guys and a professional service. Would highly recommend.
Customer in Central Bedfordshire
, work completed
Recommended
Exceptional service
Customer Service
Quality
Value
This was the first service on our Ecowater softener since Ecowater passed it over to Aqua Sensations. To say that i was impressed with Terry and James would be an understatement . It became very clear that Ecowater had not correctly serviced our machine and had omitted to fit an all important Aqua Stop valve to our water tank to ensure optimisation of the system . Terry immediately set about rectifying this at no extra cost to us. We now have complete confidence that our softener will do what its meant to do. Terry and James left everywhere clean and tidy. Invoicing was prompt and clear and we were impressed with the use of tech to facilitate easy payment Aqua Sensations, Terry and James you have our vote and assurance of recommendation.
Customer in Cambridgeshire
, work completed
Recommended
Excellent job well done and fast
Customer Service
Quality
Value
I’m extremely happy with the service from Aqua Sensation. They arrived bang on time - were extremely helpful and I have no hesitation in recommending to anyone requiring work done on their water softener.
Customer in Hertfordshire
, work completed
Recommended
Excellent service from start to finish
Customer Service
Quality
Value
We had a water softener fitted by Aqua sensation and the whole process was a delight. Appointments were on time, explanations of what to expect were full and easy to understand. The installation was effectively carried out in the time scales agreed and our kitchen left in immaculate condition afterwards. What more could you ask. A service you would find hard to better.
Customer in Cambridgeshire
, work completed
Recommended