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Aqua Sensation

5.0

143 Reviews

Opening Hours
Today - 08:00–16:00
  • Monday 08:00–16:00
  • Tuesday 08:00–16:00
  • Wednesday 08:00–16:00
  • Thursday 08:00–16:00
  • Friday 08:00–16:00
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Here at Aqua Sensation we are a family run, local, independent supplier and installer of Water Softeners, Filter/Purified Water, Water Softener Salt and Quooker Boiling Water Taps.

We have over 35 years experience in plumbing and heating trade. After experiencing the damage of hard water and seeing the benefits of soft water, I started to install water softeners in 2001. I now only fit water softeners, filters and boiling water taps.

We are the only genuine dealers for Kinetico water softeners in our area, and authorised dealers for EcoWater and Harvey Water Softeners and work in a 30 mile radius of Letchworth. We only supply and install the major water softener brands that are reliable and have long warranty’s.

Based in Letchworth, we cover most of Hertfordshire, Bedfordshire and Cambridge. We supply and deliver water softener salt and all the prices are on our website along with various payments options.

Terry, Daniel and James Cobby

What we do

  • Water softener installation and maintenance

  • More Services

    • supply and fit quooker boiling water taps

My work

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

5.0
143 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Recommended

Recommended

by 100% of customers
Sort by
Local, efficient and professional
Customer Service
Quality
Value
The survey, quote & installation were conducted in a way that instilled trust and confidence. Aqua Sensation are local with Terry and his son carrying out the work with minimum fuss and maximum efficiency. We didn't have room for the equipment close to our water inlet in the bathroom so our situation required problem solving. That is done at the survey stage so get Terry in to have a look. We are delighted with our water softener and filter and we know the experts are just down the road if we need them.
Paul & Tracey in Hertfordshire Posted on 29/10/2020 , work completed 27/10/2020
Recommended
Excellent service
Customer Service
Quality
Value
I am really happy with my water softener. Terry gave impartial advice about the best product for a smaller household and a competitive quote. The work was completed efficiently and to a very high standard with no mess! He explained clearly how the softener works and how to refill and a generous supply of salt was included in the initial quote and work. I would definitely recommend Aqua Sensation.
Customer in Hertfordshire Posted on 21/10/2020 , work completed 03/10/2020
Recommended
Impressed
Customer Service
Quality
Value
I had a water softener installed yesterday, Terry and his son arrived on time.They were very neat and tidy and very professional and friendly,nothing was too much trouble with an excellent back up service.I would recommend their services anytime. The price was good as well!
Customer in Hertfordshire Posted on 14/10/2020 , work completed 13/10/2020
Recommended
Excellent installation and hand over
Customer Service
Quality
Value
Terry provided a quote speedily and with all the relevant information. The installation was simply excellent - no mess, exactly on time. A really thorough handover and clear instructions on what to do. Excellent customer service throughout. This is our second installation (1st was for another house). Unequivocal recommendation.
Posted on 07/10/2020 , work completed 07/10/2020
Recommended
Excellent service and very prompt arrival
Customer Service
Quality
Value
Terry and James arrived to fit our water softener on Monday. He arrived spot on time, and both he and James wore a mask throughout the process. he removed the old system we had and took this away with him. There was no mess in or out of the house. He explained how the water softener works and demonstrated, and explained the App on the phone. I would have no hesitation in recommending him again as I find his work and quality of it outstanding.
Robinson in Hertfordshire Posted on 07/10/2020 , work completed 05/10/2020
Recommended
Outstanding in every way
Customer Service
Quality
Value
Terry & James fitted an EcoWater water softener in an outbuilding, reconfigured my plumbing to make it simpler, and fitted an electrical socket. They were extremely polite, efficient, clean & tidy and couldn't have helped more. Good value for money from a great local business
Stephen Posted on 01/10/2020 , work completed 30/09/2020
Recommended
Excellent Service
Customer Service
Quality
Value
We have found that Terry has always provided excellent service, from the installation of our water softner a couple of years ago to providing salt promptly when requested and he has now disconnected our softner, which we are taking as part of our house move, in his usual efficient manner. I would have no hesitation in recommending him to anyone considering getting a water softener.
Customer in Central Bedfordshire Posted on 29/09/2020 , work completed 29/09/2020
Recommended
Minimax water softener
Customer Service
Quality
Value
Excellent service throughout, arrived on time, both Terry and James wearing masks. Professional and friendly, when an unexpected obstacle came up, it was dealt with swiftly and effectively without fuss. Demonstrated and explained how to use the water softener and emailed photos of the valve positions. Left the kitchen clean and tidy.
Customer in Hertfordshire Posted on 27/09/2020 , work completed 09/09/2020
Recommended
Excellent service...
Customer Service
Quality
Value
From the survey to the installation date, Terry and his son were totally professional with everything they did. Explaining the different systems to us, (ensuring we get the right one for our needs) to the cleanliness and thoroughness fitting the softener. Even after completion they explained in detail everything we needed to know, maybe to much for some but I like to know everything! We would definitely recommend Aqua Sensation to anyone that reads this or asks me.
Customer in Central Bedfordshire Posted on 15/09/2020 , work completed 24/08/2020
Recommended
Great service
Customer Service
Quality
Value
From quote to installation Terry was fantastic. Explained everything well and was very professional and never pushy. No mess left after installation. 10/10 would definitely recommend
Customer in Central Bedfordshire Posted on 14/09/2020 , work completed 13/08/2020
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.