Aqua Sensation

This was the first service of my EcoWater water softener since Aqua Sensation took over the servicing from EcoWater itself. Everything done pleasantly and courteously; all left neat and tidy. Even the van looked fresh and clean!

A really excellent service from start to finish. Terry really knows his stuff and took time explaining how to set everything up. Could not recommend highly enough.

From initial consultation to final installation, both Terry and Jamie are excellent. Terry explained to us very thoroughly about various softener and their benefits and help us to choose right softener. They are very professional, punctual and hard working. Very efficient in their service. Will definitely recommend them to friends and family. Big thank you.

Have had a Eco. Water Softener fitted by Aqua Sensation. Terry and his son James arrived at the agreed time and carried out the work in a professional manner and left my kitchen clean and tidy. The workings of the water softener was fully explained by Terry and this was followed up with an email on completion of the work. I am absolutely delighted with the water softener and am definitely feeling the benefits of soft water. I would highly recommend Aqua Sensation. Thank you Terry and James.

Terry and his Son at Aqua Sensation are exactly how I wish all traders were! They are polite, trustworthy, knowledgeable, tidy and thorough. They are also passionate about what they do and it’s infectious! I feel they offer fair value for money and I have every faith that should there be any problems down the line, they will be there to fix them. I also appreciate their use of technology in terms of quotes, invoicing and the products they use. It just makes things very clear and professional with no wasted paper! I would not hesitate to use them or recommend them to others. I’m so glad I chose this local company above any of the national brands I was considering.

I seldom leave online reviews, but happy to make an exception for Terry Cobby. We wanted a water softener and Quooker Tap. From initial enquiry, response, site visit, quote, response to queries, installation, personalised manual - nobody could have given better service. We are very happy with both the products and the installation and the "service provided". Terry and James did a fantastic job, were respectful to our property, and patient with our questions. Great Job.

A few months post installation of our EcoWater evolution 200 water softener and everything is working superbly. The whole process from initial chat, to quote, to installation was smooth, hassle free and completed on time and as agreed. Terry was quick respond to any questions we had and was happy to pop round at short notice to explain things - we couldn't have asked for more. Would not hesitate to recommend Terry and Aqua Sensation to others in the area.

Terry and his son recently fitted a new Ecowater water softener to my home. Terry’s response was prompt and courteous. The work was carried out efficiently and the place left clean and tidy. I am more than happy to recommend Aqua Sensations. Great service.

From the initial fact finding and quote period, Terry responded extremely quickly and gave me the exact information I had requested. At no time did he attempt a hard sell, he simply let the quality of the product speak for itself - and I wasn't disappointed! Terry and his son James arrived on time on the pre-agreed installation date, fitted the system, tested it and left my kitchen clean and tidy. I live in an extremely hard water area and the Eco Water softener is a real game changer. I can't recommend the product or Acqua Sensations highly enough.

Terry was excellent throughout the selection process of which water softener to go for to cover our needs. He installed the unit when he said he would and did a very neat job of the installation. So far we're very pleased with it, and it seems to be working well, and we're experiencing the benefits of the soft water. Making ice previously could be embarrassing when we had guests, as it left a lot of scale residue in the bottom of the glass, once the ice had melted. Since the softener has been installed, the ice is a lot purer leaving no scale once they have melted. Very pleased I went for Terry's advice of softening all the water in the house, and not having a hard water tap at all. The ecowater machines aren't cheap, but so far pleased with it. Would recommend you get Terry in early to discuss exactly what you require, rather than wasting time trying to figure it out yourself. Thanks Terry!