/
Find a trader
Endorsed by Which?

Aqua Sensation

5.0

138 Reviews

Opening Hours
Today - 08:00–16:00
  • Monday 08:00–16:00
  • Tuesday 08:00–16:00
  • Wednesday 08:00–16:00
  • Thursday 08:00–16:00
  • Friday 08:00–16:00
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Here at Aqua Sensation we are a family run, local, independent supplier and installer of Water Softeners, Filter/Purified Water, Water Softener Salt and Quooker Boiling Water Taps.

We have over 35 years experience in plumbing and heating trade. After experiencing the damage of hard water and seeing the benefits of soft water, I started to install water softeners in 2001. I now only fit water softeners, filters and boiling water taps.

We are the only genuine dealers for Kinetico water softeners in our area, and authorised dealers for EcoWater and Harvey Water Softeners and work in a 30 mile radius of Letchworth. We only supply and install the major water softener brands that are reliable and have long warranty’s.

Based in Letchworth, we cover most of Hertfordshire, Bedfordshire and Cambridge. We supply and deliver water softener salt and all the prices are on our website along with various payments options.

Terry, Daniel and James Cobby

What we do

  • Water softener installation and maintenance

  • More Services

    • supply and fit quooker boiling water taps

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
138 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Recommended

Recommended

by 100% of customers
Sort by
Superb Service
Customer Service
Quality
Value
From the initial fact finding and quote period, Terry responded extremely quickly and gave me the exact information I had requested. At no time did he attempt a hard sell, he simply let the quality of the product speak for itself - and I wasn't disappointed! Terry and his son James arrived on time on the pre-agreed installation date, fitted the system, tested it and left my kitchen clean and tidy. I live in an extremely hard water area and the Eco Water softener is a real game changer. I can't recommend the product or Acqua Sensations highly enough.
Customer in Hertfordshire Posted on 04/02/2019 , work completed 05/01/2019
Recommended
Very helpful, professional service
Customer Service
Quality
Value
Terry was excellent throughout the selection process of which water softener to go for to cover our needs. He installed the unit when he said he would and did a very neat job of the installation. So far we're very pleased with it, and it seems to be working well, and we're experiencing the benefits of the soft water. Making ice previously could be embarrassing when we had guests, as it left a lot of scale residue in the bottom of the glass, once the ice had melted. Since the softener has been installed, the ice is a lot purer leaving no scale once they have melted. Very pleased I went for Terry's advice of softening all the water in the house, and not having a hard water tap at all. The ecowater machines aren't cheap, but so far pleased with it. Would recommend you get Terry in early to discuss exactly what you require, rather than wasting time trying to figure it out yourself. Thanks Terry!
Customer in Hertfordshire Posted on 04/02/2019 , work completed 25/01/2019
Recommended
Absolutely Brilliant Service!
Customer Service
Quality
Value
Terry was great throughout. From the initial consultation to the final install he provided honest, transparent advice. 5 star trader. Absolutely recommend him to anyone.
Customer in Posted on 03/02/2019 , work completed 30/12/2018
Recommended
High quality service - fully recommend using Aqua Sensation
Customer Service
Quality
Value
If you are in need of a water softener I would without hesitation recommend using Aqua Sensation. Questions I emailed before going ahead with the job were answered promptly - very helpful. Service was excellent, very professional. Terry and his son arrived at time specified and left everything tidy. The workings of the water softener were fully explained to me. !00% satisfaction.
Customer in Hertfordshire Posted on 26/01/2019 , work completed 26/01/2019
Recommended
Excellent service
Customer Service
Quality
Value
Water softener fitted. Very impressed with the way that the work was carried out. Terry arrived at the time he said he would, very professional and helpful explaining everything. Very clean and tidy work. Would definitely recommend him to our friends and family.
Chris, Hertfordshire Posted on 19/01/2019 , work completed 19/01/2019
Recommended
Great service
Customer Service
Quality
Value
Terry and his son carried out all the works in a tidy and professional manor would highly recommend.
Richard H Posted on 06/10/2018 , work completed 06/10/2018
Recommended
Thoroughly efficient service
Customer Service
Quality
Value
Terry was very informative and knowledgeable about the water softener options we could have Communication was good His plumbing background meant he knew what he was talking about and was not just a salesperson Very efficient service
Mrs l Marsden, . Posted on 19/09/2018 , work completed 19/09/2018
Recommended
I would recommend
Customer Service
Quality
Value
I had a ecowater softener install by this companyand I was very satisfied with their work
Wellpleased, . Posted on 23/08/2018 , work completed 23/08/2018
Recommended
Extremely happy customer - would use again
Customer Service
Quality
Value
Water softener fitted in new house Terry was thorough he came and looked at the job first to make sure that he was prepared The work was completed on the day he came to a very high standard
Mrs Clarke, . Posted on 21/08/2018 , work completed 21/08/2018
Recommended
Great work. Highly recommended
Customer Service
Quality
Value
We had a water softener fitted along with a filtered drinking water tap Terry and his son were efficient and extremely tidy workers He followed up all work with emails straight awaya very pleasant man and excellent work
Katie, . Posted on 15/08/2018 , work completed 15/08/2018
Recommended
Which? Trusted Traders

For Consumers

For Businesses

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.