Aqua Sensation

Excellent service from initial phone call, through home visit to installation of the water softener. I recommend Aqua Sensation wholeheartedly. They were punctual, efficient, helpful and tidy.

The limescale build-up in my home was starting to become problematic, so I began exploring the benefits of getting a water softener for my home. In doing so, I received quotes from many businesses in my local area, all for comparable installations. Of all the quotes, Aqua Sensation's was by far the best value, and included the latest technology in the world of water softeners. Terry and his son James not only finished the installation in just over 2 hours, they did so in a professional manner and to an exceptional standard. They even fitted my own tap and fixed my wonky cupboard at no additional cost. I think the consistent 5* reviews across the internet speak for themselves, which is nothing less than deserved for Terry and James. I would highly recommend you use Aqua Sensation if you're considering getting a water softener.

We called Aqua Sensation to install a Quooker boiling water tap and even though we didn't think we could have a water softener due to our existing plumbing, Terry was able to think outside the box to come up with a solution. Terry certainly knows his products and was able to provide detailed advice of the pro's and con's of each and there was definitely no hard sell involved. All of the work was carried out exactly as planned and everything works perfectly. Highly recommended

I contacted Terry at Aqua Sensations to arrange a survey and price quote to have a water softener system installed in our home. One of the reasons I chose this company was from reviews I had read and also as I live in Stotfold, I wanted to use a locally based company. Terry attended to carry out a survey and told me what the options were and explained the work that would have to be done and explained to us the benefits of having the system installed. There was no hard sell at all. He said it would involve some pipework under the sink and some drilling and would not disrupt us. I later got an email with the quote and I contacted Terry to go ahead with the work. He gave me dates and times that I could choose for the work to be done which was carried out on 02/08/22. On the day Terry attended with his son to install the system. Terry explained again what they would be doing and after completion showed me how to download the app on my Iphone to make the system work. He then showed me what they had done and what all the pipework etc was for. There was not a lot of pipework involved and what there was neat and tidy. Minimal mess and a very clean job. More than happy to recommend Aqua Sensation. Best decision I have made in using his company.

I commissioned Aqua Sensation to install a water softener in my new house. The approach is very professional from the initial survey through to the installation. Terry explains everything to make sure you understand the product in full and to ensure you know you are buying the right product to meet your needs. The installation was quick and clean, no mess was left and all packaging was taken away. I’d definitely recommend Aqua Sensation.

First impressions was very helpful and informative. Very thorough explaining all types of options and installations. Including technical side of water quality. Good tradesman’s with neat workmanships. No issues with Aqua Sensation. Would definitely recommend this company.

Aqua Sensation installed an EcoWater system to our home. From the site survey to completion of the installation Terry was the consummate. He took us through the softeners that were available without any hard sell. He then sent as a quote within a couple of hours and then we arranged install for a couple of weeks later. The install was carried out tidily and neatly. Once installed and set up Terry took the time to go through the system and how the valves worked, downloaded the app and took us through the information available. Since then we have noticed an improvement in our water ( we live in a very hard water area). I would thoroughly recommend this company to anyone considering having a water softener installed. A pleasure to deal with.

Polite workmen. Arrived on time. Left no mess Happy with installation of water softener. Good value for money. Water now soft.

Professional, knowledgeable, courteous, and respectful from the outset. I run my own Which Trusted Trader approved company, and I would happily recommend Terry and the team without hesitation. Hats off! A seamless experience from my initial inquiry all the way through to the final payment invoice.

I was impressed from the site survey and quotation stage. No pressure just friendly advice, made sure all my questions were answered to my satisfaction. On the day of the installation, Terry and his son James arrived on time and explained their plan. They put down clean dust sheets in the whole area they worked in and were very respectful of the property. We discussed a few basic options during the installation which went extremely well. No mess or cleaning up required after completion, in fact, you wouldn’t know they had been. Also, following install completion I received a good training session on how to interact with the softener and set up the App (easy even for me) It is now a couple of days since installation and we are now enjoying the soft water. No leaks, or any other issues. We were left with an information pack with a water hardness test kit and a couple of months supply of salt tablets to be going on with. I would not hesitate to recommend this excellent family business to anyone thinking of installing a water softener. 11/10