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Endorsed by Which?
Aqua Sensation
Opening Hours
Today - 07:00–22:00
- Monday 07:00–22:00
- Tuesday 07:00–22:00
- Wednesday 07:00–22:00
- Thursday 07:00–22:00
- Friday 07:00–22:00
- Saturday 07:00–22:00
- Sunday 07:00–22:00
What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?
Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check
About
Here at Aqua Sensation we are a family run, local, independent supplier and installer of Water Softeners, Filter/Purified Water, Water Softener Salt and Quooker Boiling Water Taps.
I am a Gas Safe registered plumbing and heating engineer with over 30 years experience. After experiencing the damage of hard water and seeing the benefits of soft water, I started to install water softeners in 2001. I now only fit water softeners, filters and boiling water taps.
I am the main dealer for Kinetico, EcoWater and Harvey Water Softeners and work in a 30 mile radius of Letchworth. We only supply and install the major water softener brands that are reliable and have long warranty’s.
Based in Stotfold I cover most of Hertfordshire, Bedfordshire and Cambridge. I supply and deliver water softener salt and all the prices are on my website along with various payments options.
Terry Cobby
What we do
Water softener installation and maintenance
More Services
- supply and fit quooker boiling water taps
My work
Customer reviews
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5.0
126 reviews
Recommended
Recommended
by 100% of customers
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Aqua Sensation Water Softeners. Letchworth .Herts.
Customer Service
Quality
Value
The above company installed our Water Softener today. A very efficient company from the representative coming and explaining how the system works to the installation. The engineers Terry & James arrived double checked everything with us before commencing work. We had a problem with the position of pipes this was not visible at the first visit all changed no problem. I cannot recommend this company highly enough so polite, covid recommendations followed, work area left clean and tidy, and at completion shown all the bypass valves plus explaining all the dos and and don'ts. A bonus we can contact them at anytime for advice or the ordering of the salt blocks. Thank you. Carole.
Customer in Central Bedfordshire
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
From Terry's advice had an Ecowater system fitted. Great Service, very happy with the machine and installation was on time and very tidy. Great Job.
Customer in Hertfordshire
, work completed
Recommended
Water softener.
Customer Service
Quality
Value
I had the absolute pleasure of dealing with this gentlemen and his son. They arrived promptly, were polite and simply couldn’t be more helpful. Totally professional and did a great job. I cannot recommend this company high enough. Nothing was too much trouble, everything was explained and they left it clean and tidy job. They went above and beyond. Thank you Aqua Sensation.
Tracey in Hertfordshire
, work completed
Recommended
Superlative Service from Aqua Sensation
Customer Service
Quality
Value
My wife and I were delighted with the installation by Terry Gobby and his son James of our new water softener yesterday. We wholeheartedly recommend Aqua Sensation to anyone who may be considering buying a water softener. The entire process of initial home survey, supply and installation was seamless.
Customer in Hertfordshire
, work completed
Recommended
Great kit, excellent installation!
Customer Service
Quality
Value
The chaps were professional, friendly and informative in their approach. The install was clean, tidy and quality. A great effort was made to discreetly install the hard water bypass pipe from the mains through to the kitchen tap. Brilliant and highly recommended!
Customer in Hertfordshire
, work completed
Recommended
Water softener install
Customer Service
Quality
Value
Great family business. Installation was as agreed and was professionally completed. Clean and tidy and explained fully. Drained tanks, adjusted the dishwasher to run on softened water and tested the system to ensure that the system was delivering soft water before leaving. Fumigated the working area before departing.
Mike in Hertfordshire
, work completed
Recommended
Installation of water softener
Customer Service
Quality
Value
On first calling to give a quotation, at my request, all relevant information was given including where the machine could be installed. On day of fitting the owner (Terry) and his son of this family business arrived on time, took their shoes off and put dust sheets down to protect carpets etc. The water softener was duly installed and the copper pipe work was very neat and tidy. Having started my working life as a toolmaker I take some impressing on the practical side of things. Every thing was explained in detail after installation including instruction and help in downloading the Harvey app which tells me when I need to replace the salt. The owner of the business (Terry) has a particularly pleasant personality and excellent at explains things. The cost of the softener and fitting was very acceptable.
Customer in Hertfordshire
, work completed
Recommended
Professional and polite service
Customer Service
Quality
Value
We had a quooker tap and a water softener system installed by this family run business. Customer service was excellent and efficient throughout. The installation itself was quick and the installers tidied up after themselves very well. At all times they were polite and professional and were enthusiastic and passionate about the products. Communication was at all times methodical and exemplary, from timelines for installation, sending out other information to us via emails and texts, and making themselves available to discuss the products and answer any queries. This included a visit to their warehouse to see the products and sample filtered and unfiltered water. I would definitely recommend this trader. A pleasure to do business with.
Customer in Hertfordshire
, work completed
Recommended
Excellent Family run company
Customer Service
Quality
Value
I could not fault this company and would definitely recommend them, from my initial phone call to the fitting of our water softener, the service was excellent. They were very punctual, clean and tidy, you wouldn't even know they had been in the house and we are so pleased with our water softener and noticed a difference straight away. Thank you Aqua Sensation for a brilliant service.
Customer in Central Bedfordshire
, work completed
Recommended
A very happy customer!
Customer Service
Quality
Value
Very happy with the good job done by Terry and son Daniel. Punctual, polite, informative at all times and attention to detail. 100% recommended!
Customer in Hertfordshire
, work completed
Recommended