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Endorsed by Which?
Aqua Sensation
Opening Hours
Today - 08:00–16:00
- Monday 08:00–16:00
- Tuesday 08:00–16:00
- Wednesday 08:00–16:00
- Thursday 08:00–16:00
- Friday 08:00–16:00
- Saturday - Closed
- Sunday - Closed
What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?
Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check
About
Here at Aqua Sensation we are a family run, local, independent supplier and installer of Water Softeners, Filter/Purified Water, Water Softener Salt and Quooker Boiling Water Taps.
We have over 35 years experience in plumbing and heating trade. After experiencing the damage of hard water and seeing the benefits of soft water, I started to install water softeners in 2001. I now only fit water softeners, filters and boiling water taps.
We are the only genuine dealers for Kinetico water softeners in our area, and authorised dealers for EcoWater and Harvey Water Softeners and work in a 30 mile radius of Letchworth. We only supply and install the major water softener brands that are reliable and have long warranty’s.
Based in Letchworth, we cover most of Hertfordshire, Bedfordshire and Cambridge. We supply and deliver water softener salt and all the prices are on our website along with various payments options.
Terry, Daniel and James Cobby
What we do
Water softener installation and maintenance
More Services
- supply and fit quooker boiling water taps
My work
Customer reviews
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5.0
138 reviews
Recommended
Recommended
by 100% of customers
Sort by
Excellent Service. Highly recommend.
Customer Service
Quality
Value
Refreshingly simple. Two pleasant, polite and friendly men completed the fitting. They were a joy to deal with. Cannot fault in any way. Thank you!
Customer in Hertfordshire
, work completed
Recommended
Water Softener and Quooker hot water tap
Customer Service
Quality
Value
Terry and Daniel fitted a water softener and hot water tap. They were efficient, tidy and very helpful, the work was completed to a very satisfactory finish and we are extremely happy with both items. They explained how they function and how to solve any problems, of which there have been none to date. (they even installed my soap dispenser at no extra charge and helped my husband drill a hole in our cabinets, above and beyond their remit). We would have no hesitation in recommending Aqua Sensation.
Laura in Hertfordshire
, work completed
Recommended
Aqua Sensation Water Softeners. Letchworth .Herts.
Customer Service
Quality
Value
The above company installed our Water Softener today. A very efficient company from the representative coming and explaining how the system works to the installation. The engineers Terry & James arrived double checked everything with us before commencing work. We had a problem with the position of pipes this was not visible at the first visit all changed no problem. I cannot recommend this company highly enough so polite, covid recommendations followed, work area left clean and tidy, and at completion shown all the bypass valves plus explaining all the dos and and don'ts. A bonus we can contact them at anytime for advice or the ordering of the salt blocks. Thank you. Carole.
Customer in Central Bedfordshire
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
From Terry's advice had an Ecowater system fitted. Great Service, very happy with the machine and installation was on time and very tidy. Great Job.
Customer in Hertfordshire
, work completed
Recommended
Water softener.
Customer Service
Quality
Value
I had the absolute pleasure of dealing with this gentlemen and his son. They arrived promptly, were polite and simply couldn’t be more helpful. Totally professional and did a great job. I cannot recommend this company high enough. Nothing was too much trouble, everything was explained and they left it clean and tidy job. They went above and beyond. Thank you Aqua Sensation.
Tracey in Hertfordshire
, work completed
Recommended
Superlative Service from Aqua Sensation
Customer Service
Quality
Value
My wife and I were delighted with the installation by Terry Gobby and his son James of our new water softener yesterday. We wholeheartedly recommend Aqua Sensation to anyone who may be considering buying a water softener. The entire process of initial home survey, supply and installation was seamless.
Customer in Hertfordshire
, work completed
Recommended
Great kit, excellent installation!
Customer Service
Quality
Value
The chaps were professional, friendly and informative in their approach. The install was clean, tidy and quality. A great effort was made to discreetly install the hard water bypass pipe from the mains through to the kitchen tap. Brilliant and highly recommended!
Customer in Hertfordshire
, work completed
Recommended
Water softener install
Customer Service
Quality
Value
Great family business. Installation was as agreed and was professionally completed. Clean and tidy and explained fully. Drained tanks, adjusted the dishwasher to run on softened water and tested the system to ensure that the system was delivering soft water before leaving. Fumigated the working area before departing.
Mike in Hertfordshire
, work completed
Recommended
Installation of water softener
Customer Service
Quality
Value
On first calling to give a quotation, at my request, all relevant information was given including where the machine could be installed. On day of fitting the owner (Terry) and his son of this family business arrived on time, took their shoes off and put dust sheets down to protect carpets etc. The water softener was duly installed and the copper pipe work was very neat and tidy. Having started my working life as a toolmaker I take some impressing on the practical side of things. Every thing was explained in detail after installation including instruction and help in downloading the Harvey app which tells me when I need to replace the salt. The owner of the business (Terry) has a particularly pleasant personality and excellent at explains things. The cost of the softener and fitting was very acceptable.
Customer in Hertfordshire
, work completed
Recommended
Professional and polite service
Customer Service
Quality
Value
We had a quooker tap and a water softener system installed by this family run business. Customer service was excellent and efficient throughout. The installation itself was quick and the installers tidied up after themselves very well. At all times they were polite and professional and were enthusiastic and passionate about the products. Communication was at all times methodical and exemplary, from timelines for installation, sending out other information to us via emails and texts, and making themselves available to discuss the products and answer any queries. This included a visit to their warehouse to see the products and sample filtered and unfiltered water. I would definitely recommend this trader. A pleasure to do business with.
Customer in Hertfordshire
, work completed
Recommended