Endorsed by Which?

Aqua Sensation

5.0

139 Reviews

Opening Hours
Today - 08:00–16:00
  • Monday 08:00–16:00
  • Tuesday 08:00–16:00
  • Wednesday 08:00–16:00
  • Thursday 08:00–16:00
  • Friday 08:00–16:00
  • Saturday - Closed
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Here at Aqua Sensation we are a family run, local, independent supplier and installer of Water Softeners, Filter/Purified Water, Water Softener Salt and Quooker Boiling Water Taps.

We have over 35 years experience in plumbing and heating trade. After experiencing the damage of hard water and seeing the benefits of soft water, I started to install water softeners in 2001. I now only fit water softeners, filters and boiling water taps.

We are the only genuine dealers for Kinetico water softeners in our area, and authorised dealers for EcoWater and Harvey Water Softeners and work in a 30 mile radius of Letchworth. We only supply and install the major water softener brands that are reliable and have long warranty’s.

Based in Letchworth, we cover most of Hertfordshire, Bedfordshire and Cambridge. We supply and deliver water softener salt and all the prices are on our website along with various payments options.

Terry, Daniel and James Cobby

What we do

  • Water softener installation and maintenance

  • More Services

    • supply and fit quooker boiling water taps

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

5.0
139 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Great Company
Customer Service
Quality
Value
I was impressed from the site survey and quotation stage. No pressure just friendly advice, made sure all my questions were answered to my satisfaction. On the day of the installation, Terry and his son James arrived on time and explained their plan. They put down clean dust sheets in the whole area they worked in and were very respectful of the property. We discussed a few basic options during the installation which went extremely well. No mess or cleaning up required after completion, in fact, you wouldn’t know they had been. Also, following install completion I received a good training session on how to interact with the softener and set up the App (easy even for me) It is now a couple of days since installation and we are now enjoying the soft water. No leaks, or any other issues. We were left with an information pack with a water hardness test kit and a couple of months supply of salt tablets to be going on with. I would not hesitate to recommend this excellent family business to anyone thinking of installing a water softener. 11/10
Customer in Central Bedfordshire Posted on 23/04/2022 , work completed 20/04/2022
Excellent service
Customer Service
Quality
Value
Would have no problem recommending Aqua Sensation Their service was excellent They arrived on time stated and when the installation was completed they left our house spick and span
Customer in Central Bedfordshire Posted on 14/04/2022 , work completed 14/04/2022
Excellent Service. Highly recommend.
Customer Service
Quality
Value
Refreshingly simple. Two pleasant, polite and friendly men completed the fitting. They were a joy to deal with. Cannot fault in any way. Thank you!
Customer in Hertfordshire Posted on 05/04/2022 , work completed 05/04/2022
Water Softener and Quooker hot water tap
Customer Service
Quality
Value
Terry and Daniel fitted a water softener and hot water tap. They were efficient, tidy and very helpful, the work was completed to a very satisfactory finish and we are extremely happy with both items. They explained how they function and how to solve any problems, of which there have been none to date. (they even installed my soap dispenser at no extra charge and helped my husband drill a hole in our cabinets, above and beyond their remit). We would have no hesitation in recommending Aqua Sensation.
Laura in Hertfordshire Posted on 11/03/2022 , work completed 24/11/2021
Aqua Sensation Water Softeners. Letchworth .Herts.
Customer Service
Quality
Value
The above company installed our Water Softener today. A very efficient company from the representative coming and explaining how the system works to the installation. The engineers Terry & James arrived double checked everything with us before commencing work. We had a problem with the position of pipes this was not visible at the first visit all changed no problem. I cannot recommend this company highly enough so polite, covid recommendations followed, work area left clean and tidy, and at completion shown all the bypass valves plus explaining all the dos and and don'ts. A bonus we can contact them at anytime for advice or the ordering of the salt blocks. Thank you. Carole.
Customer in Central Bedfordshire Posted on 17/02/2022 , work completed 17/02/2022
Excellent Service
Customer Service
Quality
Value
From Terry's advice had an Ecowater system fitted. Great Service, very happy with the machine and installation was on time and very tidy. Great Job.
Customer in Hertfordshire Posted on 17/02/2022 , work completed 16/02/2022
Water softener.
Customer Service
Quality
Value
I had the absolute pleasure of dealing with this gentlemen and his son. They arrived promptly, were polite and simply couldn’t be more helpful. Totally professional and did a great job. I cannot recommend this company high enough. Nothing was too much trouble, everything was explained and they left it clean and tidy job. They went above and beyond. Thank you Aqua Sensation.
Tracey in Hertfordshire Posted on 08/02/2022 , work completed 08/02/2022
Superlative Service from Aqua Sensation
Customer Service
Quality
Value
My wife and I were delighted with the installation by Terry Gobby and his son James of our new water softener yesterday. We wholeheartedly recommend Aqua Sensation to anyone who may be considering buying a water softener. The entire process of initial home survey, supply and installation was seamless.
Customer in Hertfordshire Posted on 11/01/2022 , work completed 10/01/2022
Great kit, excellent installation!
Customer Service
Quality
Value
The chaps were professional, friendly and informative in their approach. The install was clean, tidy and quality. A great effort was made to discreetly install the hard water bypass pipe from the mains through to the kitchen tap. Brilliant and highly recommended!
Customer in Hertfordshire Posted on 21/12/2021 , work completed 01/07/2021
Water softener install
Customer Service
Quality
Value
Great family business. Installation was as agreed and was professionally completed. Clean and tidy and explained fully. Drained tanks, adjusted the dishwasher to run on softened water and tested the system to ensure that the system was delivering soft water before leaving. Fumigated the working area before departing.
Mike in Hertfordshire Posted on 13/12/2021 , work completed 13/12/2021