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Endorsed by Which?
Aqua Sensation
Opening Hours
Today - 08:00–16:00
- Monday 08:00–16:00
- Tuesday 08:00–16:00
- Wednesday 08:00–16:00
- Thursday 08:00–16:00
- Friday 08:00–16:00
- Saturday - Closed
- Sunday - Closed
What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?
Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check
About
Here at Aqua Sensation we are a family run, local, independent supplier and installer of Water Softeners, Filter/Purified Water, Water Softener Salt and Quooker Boiling Water Taps.
We have over 35 years experience in plumbing and heating trade. After experiencing the damage of hard water and seeing the benefits of soft water, I started to install water softeners in 2001. I now only fit water softeners, filters and boiling water taps.
We are the only genuine dealers for Kinetico water softeners in our area, and authorised dealers for EcoWater and Harvey Water Softeners and work in a 30 mile radius of Letchworth. We only supply and install the major water softener brands that are reliable and have long warranty’s.
Based in Letchworth, we cover most of Hertfordshire, Bedfordshire and Cambridge. We supply and deliver water softener salt and all the prices are on our website along with various payments options.
Terry, Daniel and James Cobby
What we do
Water softener installation and maintenance
More Services
- supply and fit quooker boiling water taps
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
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5.0
138 reviews
Recommended
Recommended
by 100% of customers
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Outstanding service
Customer Service
Quality
Value
Terry and his son James supplied and installed our Ecowater system this week. We were extremely impressed with their professionalism and efficiency throughout the whole experience. They took great care in identifying our needs and ensuring we received the right product. The quality of their work when installing the system was exemplary. With regard to COVID Terry and James had regular Lateral Flow tests leading up to installation and they provided evidence of their results. They wore masks, clean shoes and workwear, opened windows and on completion sanitised the room by using a bug bomb. We have no hesitation in recommending this outstanding trader.
Customer in Central Bedfordshire
, work completed
Recommended
First Rate
Customer Service
Quality
Value
In supplying and fitting a water softener Terry Cobby was extremely polite and helpful. Everything was done from the calling upon us and the issuing of the quotation to the completion of the work on time and with the minimum of fuss and inconvenience. The whole matter from start to finish was conducted very professionally. Undoubtedly one of the best traders we have ever used. Would wholeheartedly recommend
Customer in Hertfordshire
, work completed
Recommended
Water Softener installed
Customer Service
Quality
Value
Terry and Son arrived on time to install our Ecowater 200, which was achieved quickly and quietly, we are working from home so this was appreciated. All packaging removed, and they cleaned up as they went about drilling holes. Really helpful in explaining the steps taken to install and maintain, was very knowledgeable.
Customer in Hertfordshire
, work completed
Recommended
Excellent service during difficult times
Customer Service
Quality
Value
Terry and his son worked their magic today, installing a Water Softener & Refiner, which now lives in its own little house outside! Every effort was made on their part to conform with all the Government advice with regards to social distancing, while still being able to carry out their duties in a timely and very tidy manner. Once installed, Terry ran through the instructions and answered my inevitable questions, then finally discharged a 'bug bomb' to ensure everything was left in as safe a condition as could be hoped for. It's only day one, but already we're enjoying the benefits of the installation, as the glass of water at my side has never tasted this good before! From initial enquiry to final installation, Terry has provided an excellent service and we can heartily recommend Aqua Sensations.
Customer in Hertfordshire
, work completed
Recommended
Brilliant Installation
Customer Service
Quality
Value
Aqua Sensation local family business installed a water softener for us this week. Father and son team were excellent in every respect. They offered advice, arrived when expected, were clean, tidy and respectful of our home. The quote for the job was very reasonable and at all times they were professional and mindful of Coronavirus. Arrived with masks and sterilised the area they worked in when leaving. Prompt, honest efficient service
Customer in Hertfordshire
, work completed
Recommended
Glad to have found Aqua Sensation
Customer Service
Quality
Value
Aqua sensation gave me confidence from the word go with their enthusiasm for and knowledge of the products they fit. They are clearly in this business for the right reasons and I recommend them whole heartedly. They were organised, on time, tidy, wore masks and sanitised the whole room before leaving. We were consulted on the best position for the softener and trained on the product. They also deliver salt, which is great! .....oh and the price is very fair indeed.
Customer in Hertfordshire
, work completed
Recommended
Faultless!
Customer Service
Quality
Value
Brilliant service...polite...on time...professional...clean and quick What more do you want! Highly recommended
Customer in Hertfordshire
, work completed
Recommended
Fantastic work and professionalism
Customer Service
Quality
Value
Terry was very pleasant and professional for our first interaction via email/phone. He provided a very competitive price for a salt based water softener and fitted it within 2 days of placing the order. He was very courteous and I glide to in explaining how the water softener and stayed until he completely checked I had soft water through my entire system. He went over and above to apply COVID-19 guidelines and sanitized the area after he completed the work.
Customer in Hertfordshire
, work completed
Recommended
A Trusted Trader and much more.
Customer Service
Quality
Value
Having used their services before yet again, Aquasensation advised me and installed a new water softening system for me.Cannot fault them at all, from quote to installation and advice thereafter, absolutely faultless. They have genuine pride in their work and services. Punctual, polite, courteous and clean. Further, communication at every stage was prompt and accurate. Absolutely no hesitation in recommending their services.
Customer in Hertfordshire
, work completed
Recommended
Water softener and boiling water tap installation
Customer Service
Quality
Value
Terry and his team met my 3P expectation. Professional, punctual and polite. A great service from start to finish with great attention to detail. Would highly recommend their service.
Customer in Hertfordshire
, work completed
Recommended