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Endorsed by Which? Trusted Traders

Thanet Timber & Damp Limited

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4.8

34 Reviews

About

Thanet Timber and Damp Ltd is a family run business with 38 Years experience in the construction industry and remedial works, in trade, supervisory and managerial roles.

Experienced Timber & Damp Specialists
Comprehensive timber and damp surveys for homebuyers, banks and lenders are carried out by a certificated surveyor in remedial treatments (C.S.R.T).

Having your initial survey carried out by a qualified remedial works surveyor (C.S.R.T) will provide you with an accurate assessment of any remedial works required and associated breakdown of cost.

We undertake all remedial and building rectification works from woodworm treatment to structural repairs/alterations.

All damp proofing and timber treatments are fully guaranteed, insured and carried out by our qualified technicians.

An Established Reputation
As you can see from the links on the right including our Which? reviews, our reputation locally is well-established.

What we do

  • Damp proofing and timber preservation services

    • Condensation and humidification control
    • Woodworm treatment
  • Surveyors

    • Damp proofing surveyors
  • More Services

    • dry rot treatment
    • wet rot treatment
    • rising damp

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
34 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
No response
After having a survey carried out by you guys early on in the year, ive been trying to contact you in regards to some issues i need fixing. No one has responded to numerous emails or telephone calls which led me to believe you had closed down.
Customer in Kent Posted on 05/09/2021 (Reviewer did not use service)
Beware!
Customer Service
Quality
Value
They charge for a survey and never get back to you. You have been warned! Several emails, multiple calls and nothing.
Customer in Kent Posted on 26/07/2021 , work completed 17/05/2021
The trader replied (on 28/07/2021)
Review correction: The survey was carried out on 17/05/2021. We have never taken payment for a survey/report and then not carried it out or not sent a report of findings/estimate. Our office system links survey fees paid by customers to surveys carried out: In this case: Enquiry was made on 26/04/21. Survey was booked for 17/05/21. Payment for survey fee was received on 04/05/21. Survey report and estimate were emailed to the customer on 26/05/21. We will be happy to resend the report and estimate to the customer.
Clear quote, work carried out cleanly and quietly
Customer Service
Quality
Value
Really pleased with the service I received. Andy and Iréne went out of their way to help me meet a very tight timeline to get estimates on the work. The quote was very clear, broken down by individual tasks and price. When the work started Andy and Simon explained the timelines and what will be happening, were happy to discuss any questions I had. They tidied up after themselves each day and tried to reduce their impact on us as much a possible, which was really appreciated. They also helped me with another issue I had before wrapping up the main job which was great. Overall super impressed, would recommend fully and without hesitation.
James in Kent Posted on 15/07/2021 , work completed 12/07/2021
Excellent Work
Customer Service
Quality
Value
Excellent Work carried out, friendly and reliable service, once job completed the room was clear and left clean, would highly recommend them.
Customer in Kent Posted on 24/04/2021 , work completed 20/04/2021
Very Professional and Hard Working
Customer Service
Quality
Value
We moved into a big old house and discovered a wealth of work that needed doing urgently. Andrew and Simon had a giant list of external and internal work to get through including wood repairs, damp, guttering, insulation, woodworm repairs. They did it all efficiently and with great care and workmanship. They are highly professional, skilled at what they do and super friendly. They went above and beyond both in the work they carried out but also the advice and clarity of the schedule along the way. We would highly recommend them and will definitely be knocking on their door if any more work crops up. Thanks guys, Alex and Chaz.
Customer in Kent Posted on 26/01/2021 , work completed 25/01/2021
Comprehensive work carried out to plan, easy to do business with
Customer Service
Quality
Value
Had several areas of damp in the house. The team surveyed and then carried out the work at short notice. Work went smoothly and they cleaned up well after the job
Customer in Kent Posted on 30/11/2020 , work completed 30/11/2020
Excellent ceiling replacement
Customer Service
Quality
Value
Lounge ceiling replaced after plaster from old lath & plaster ceiling collapsed. The friendly, punctual team from Thanet Timber and Damp removed the old plaster, fitted plasterboard, re-plastered and decorated. They were spot on in their diganosis and what to do. Fair quote gicen in advance. Everything done in a timely manner, would definitely use again.
Geoff, Kent Posted on 19/06/2020 , work completed 12/06/2020
Excellent team and work
Customer Service
Quality
Value
We have had an excellent experience from start to finish. We had a damp survey done followed by the work needed - all done to a very high standard by a very professional and friendly team who have been really helpful with very effective communication.
Amy, Kent Posted on 12/06/2020 , work completed 09/06/2020
Highly professional
Customer Service
Quality
Value
Andy turned up on time and got to work quickly. He kept us up to date with the work. What he doing and why he was doing it. The work done was very good and we were given advice about future maintenance and use. We have booked him to come back for some more work!
Mark, Kent Posted on 06/05/2020 , work completed 20/04/2020
Prompt and professional.
Customer Service
Quality
Value
After a prompt and professional assessment a discussion of the issues, details of work involved, timescale & costs were given both verbally and in writing. Some joists and plates were replaced, new flooring laid & spraying for woodworm carried out. Work started & finished on time and to budget. Friendly & helpful throughout. Rubbish removed & paperwork given as promised. All in all a good job done!
Teresa, Kent Posted on 01/11/2019 , work completed 01/11/2019