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That Pond Guy

5.0

29 Reviews

Opening Hours
Today - 08:00–20:00
  • Monday 08:00–20:00
  • Tuesday 08:00–20:00
  • Wednesday 08:00–20:00
  • Thursday 08:00–20:00
  • Friday 08:00–20:00
  • Saturday 08:00–20:00
  • Sunday 08:00–20:00

About

We’re a professional pond contractor company offering comprehensive pond services, from pond cleaning, pond maintenance and custom pond building to specialised pond fibreglassing, pond equipment supplies, large pond and lake maintenance and more. Our mission is to deliver exceptional results for each pond we work on, ensuring pristine water quality and vibrant, healthy environments for your fish—all at a competitive price.

I’m Matt, from the picturesque village of Burham in Kent. Since founding That Pond Guy in 2021, I’ve turned my passion for ponds and fish into a trusted service with over 400 online reviews, helping pond owners across the South East create and maintain beautiful aquatic spaces. My journey began in 2018 with the construction of my own pond, which sparked my commitment to sharing my expertise and understanding of what it takes to keep ponds clear, healthy, and teeming with life.

Though based in Kent, we proudly extend our expert pond care services across the entire South East.

What we do

  • Landscape contractors

    • Hard landscaping
    • Pond construction
    • Water gardens
  • More Services

    • pond maintenance
    • pond services
    • pond cleaning
    • pond fibreglass

Customer reviews

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5.0
29 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Amazing Pond Tranformation
Matt and the team have completely trasnformed our pond. We have nothing but postive words to say about them. Communication with Matt was first class and always turned up exaclty when they said they would and all of them were polite and really good natured. Their work was efficient and to the highest quality and always offered guidance and advice to what work to carry out. They were also super clean and left the area spotless. We cannot recommend That Pond Guy enough - absolutely top class!
Customer in Greater London Posted on 14/08/2025 (Reviewer did not use service)
Great work
Customer Service
Quality
Value
The Pond Guy provided 4 of their employees who worked very hard and efficiently to clean our pond. It was a very messy job but all of them just got on with it All fish looked after and deposited back in good order. Would recommend them especially as they cleaned up afterwards and respected property
Customer in Kent Posted on 13/08/2025 , work completed 13/08/2025
Professional and competent.
Customer Service
Quality
Value
They turned up on time and did the job as required. Also the we were kept informed a bout the job by email before and afterwards.
Customer in Kent Posted on 12/08/2025 , work completed 11/08/2025
Highly recommend
Customer Service
Quality
Value
The whole team was efficient, friendly, punctual and showed incredible attention to detail. We are absolutely thrilled the way they have revitalised our significant pond system which had got incredibly overgrown. All follow-up queries have been answered immediately.
Customer in Buckinghamshire Posted on 08/08/2025 , work completed 28/07/2025
Excellent job!
Customer Service
Quality
Value
I had a pond taken over with bull rushes, plants and weeds. As a pensioner it was beyond my ability to clear it and check for leaks myself. Natalie kept me updated on the arranged date regarding a delay and the new schedule. They arrive promptly at that time. Natalie was concerned about my carpets and arranged for Jacob to carefully carry the equipment through the house. They were both very kind and informative. They worked very efficiently despite the rain! I now have a clean pond with the necessary repairs completed for the agreed-upon quote. Apart from their professionalism, I was very pleased that although Natalie gave me information about my alternatives, there was absolutely no pressure to go beyond my needs. I can definitely recommend them!
Customer in Kent Posted on 05/08/2025 , work completed 04/08/2025
Excellent job
Customer Service
Quality
Value
Highly efficient and professional throughout. Our leaking pond was emptied, cleaned out and relined with fibreglass all within a week. Communication was first class from initial contact to final completion. Wouldn’t hesitate to recommend That Pond Guy.
Customer in Kent Posted on 01/08/2025 , work completed 30/07/2025
Thank you
Customer Service
Quality
Value
My pond had not been cleaned for a very long time and debris kept blocking the pump. I booked a clean with My Pond Guy and they did a very thorough job. The pond looks like a different pond now and my fish are happy after their upheaval.
Customer in Kent Posted on 31/07/2025 , work completed 29/07/2025
Great job at a good price
Customer Service
Quality
Value
Hi, i really am so happy with all your guys have done they were all professional and helpful and did a wonderful job so I just had to send you a message to say thank you. As I have said to some of your team I am so happy I found you and although I hope there will be no more leaks will ask you to come back for maintenance as required.
Customer in Greater London Posted on 22/07/2025 , work completed 21/07/2025
Exceptional company
Customer Service
Quality
Value
We were very sceptical trying to find someone who could repair the leek that was costing us a lot of money keeping topping the pond up every day. What we wanted was a reliable professional company that would take care in the work that was required. Thankfully we found the right person who exceeded our expectation and they couldn't do enough to get the pond up and running. Matt understands how fish should be handled in transferring them from the pond to a holding tank and what was required to rectify the problem. We can't thank him enough and would recommend this company to anyone.
Customer in Essex Posted on 09/07/2025 , work completed 08/07/2025
Pond upgraded
Customer Service
Quality
Value
Our Experience with That Pond Guy and his team was great. The knowledge and expertise from Harvey was exceptional. All the lads worked so hard and were dedicated to our project. Nothing was too much trouble and things were explained clearly to us. We opted for a Burtons drum filter with bottom drains to keep maintenance at a low. We would definitely recommend this company to anybody who’s considering having a pond built or an existing pond maintained. We feel the price was justified for what we had done not cheap but worth the money spent on our pond
Customer in Greater London Posted on 04/07/2025 , work completed 02/07/2025