Lovely to deal with
I've been using Darren's services on and off for 10 years, he is competitively priced, professional, punctual, knowledgeable and nice to deal with.
Which? Trusted Traders Consumer
Posted on 07/04/2025
, work completed 01/04/2025
Recommended
Exceptional Service
Extension build left us without sky q signal, sky came out and advised that they could not help due to personal health & safety. Sky engineer left contact details for an independent engineer who could move the dish, made contact with him but then he said he could no longer do the job. Made contact with Darren, The Aerial Doctor he replied immediately and I probably become his worst nightmare, asking numerous questions, can we do this, can we do that… nothing was a problem and all my questions answered. He arrived at the agreed date and time, accessed the job with me and then checked in at various points of the job. Once work was completed he showed me what had been done and checked everything was working inside. I would recommend 100%
Customer in Essex
Posted on 15/12/2024
, work completed 14/12/2024
Recommended
Replacement satellite dish
Darren had to move the new satellite dish to a new site to get a strong signal. as trees were interfering with the old position. He also fixed a loose connection in the back of the Freesat box. He was very polite, informative and tidied up after himself. The cost of installation was very competitive. I would definitely recommend him to friends and family
Customer in Essex
Posted on 06/08/2024
, work completed 19/07/2024
Recommended
Great work
Darren did a fantastic job installing our TV on the lounge wall. It looks great and very tidy! We wouldn’t hesitate using Darren again.
Customer in Essex
Posted on 08/07/2024
, work completed 08/07/2024
Recommended
TV aerial installation
Darren Hughes carried out a wonderful job installing a tv aerial in our loft enabling us to watch live ITV on our tv easily. He was both helpful, & friendly and ran through the whole procedure on arrival. Darren made a great job of it and even boxed off some of the cabling without having to do so, much appreciated. His cabling on the outside of the house was tucked neatly next to the guttering so was hardly visible - good aesthetics & in keeping with the house. 👍🏻 On completion, Darren ran through what he’d done and demonstrated that the chosen channel was working on the tv through the new aerial. He left behind relevant instructions and tacks. Extremely professional, tidy and informative. Would highly recommend Darren, five stars ⭐️ thank you again Darren!
Customer in Essex
Posted on 29/04/2024
, work completed 29/04/2024
Recommended
Excellent job
I called Darren at The Aerial Doctor with a view to diagnose and repair/replace a faulty satellite dish which turned out to be a faulty LNB. I cannot fault any aspect of the process. Darren was easy to contact, swift to respond and provided an estimate based on the problems identified and from photos I sent to him of the dish. He arrived punctually and carried out the work to a very high standard. He also provided information as to the nature of the problem and gave friendly advice regarding future upgrades should they be needed or requested. The cost was as per the estimate and very reasonable indeed. Darren would be my first port of call for any future satellite/aerial issue and is now in my phone directory! Many thanks Darren!
Customer in Essex
Posted on 02/03/2024
, work completed 02/03/2024
Recommended
Good Worker
very reliable , and arrives on time, in fact a little earlier. very competent and explains why and what he is going to do and does it . and cleans up after . cost of the work was reasonable.
Customer in Essex
Posted on 08/02/2024
, work completed 07/02/2024
Recommended
Installation of wall mounted TV including redirection of aerial cable
Darren gave clear advice about the different types of TV wall mount available and their pros and cons. Once the wall mount had been chosen, it was fitted efficiently, quickly and tidily and the TV put in place - Darren also gave instructions on how to remove the TV should it be necessary. Then the aerial cable was redirected from outside the house through the wall into a better position for the new location of the TV and covered with cable trunking. Again this was done efficiently, quickly and tidily. Lastly, Darren checked the TV to make sure that everything was working as it should. It was! Darren was very helpful and we are pleased with the quality of his advice and the standard of his work.
Customer in Suffolk
Posted on 06/06/2023
, work completed 06/06/2023
Recommended
TV aerial
We called The Aerial Doctor, to see why our TV’s were not working, he arrived at the time agreed. I went through all the problems we were having. He checked through all wiring and tested signal from aerial. We have a limited space in our loft but he managed to get up there and check all the wiring which had been bodged by other aerial specialist in the past. He showed and fully explained everything that needed doing with price breakdown. We agreed and he went to work immediately. He put in a new aerial and new wiring, everything was left tidy and all rubbish taken away. The price in the end was less than quoted. A very professional service and would highly recommend to anyone with TV issues
Customer in Essex
Posted on 27/05/2023
, work completed 26/05/2023
Recommended
Would highly recommend
Darren responded to our call and was able to come round almost instantly. He diagnosed the signal issue and explained what the likely causes might be. Rather than charge for a new amplifier and antenna he advised us to upgrade the amplifier (which was ancient) first and if the problems persisted to review the antenna (equally as old). After installing the amplifier the problem was fixed, and we were advised that as the trees blossom over the summer to assess the signal strength as the foliage can affect the antenna. Not only did we get a great, quick service, but we now are able to better understand any future problems as well. Couldn't recommend Darren enough.
Customer in Essex
Posted on 21/04/2023
, work completed 21/04/2023
Recommended
A very happy customer
Wonderful and reliable service. Darren turned up when he said he would and gave good advice and fixed the problem very quickly. A very happy customer.
Customer in Suffolk
Posted on 30/11/2021
, work completed 30/11/2021
Recommended
Fitting of a new aerial
Turned up on time and did the work efficiently fitting a new aerial in the loft and connecting to a tv in the bedroom. Also retuned my other TVs. Very pleased with the work
Customer in Suffolk
Posted on 27/04/2021
, work completed 27/04/2021
Recommended
Great and neat service
Had a dish for Freesat and TV aerial installed. Had great and honest advice. Turned up bang on time and did the job neatly. Everything works like a treat. Would definitely recommend.
Customer in Essex
Posted on 05/01/2021
, work completed 04/01/2021
Recommended
Aerial replacement job done, no problem.
Darren carried out the replacement of a broken aerial, turning - up on time, and keeping to price quoted. A very pleasant character keen to do a good job and include extras where needed.
Customer in Essex
Posted on 27/08/2020
, work completed 27/08/2020
Recommended
Thorough job.
There was an intermittent disruption to our signal from the satellite dish. He checked all the possible reasons systematically, explaining clearly his findings. It’s now working fine. The charge for this seemed very reasonable.
Customer in Essex
Posted on 19/06/2020
, work completed 19/06/2020
Recommended
Great job and good price
Darren did quick and tidy work. The job was done at short notice but he listened to our requirements and gave us exactly what we needed. Great job and friendly helpful service. 10/10.
Customer in Essex
Posted on 11/04/2020
, work completed 11/04/2020
Recommended
TV set up.
Excellent work. Set up 2 televisions for me and demonstrated how to operate the equipment to me and my partner. Also got my DVD player to operate correctly
Customer in Essex
Posted on 25/02/2020
, work completed 25/02/2020
Recommended
Great Service. Great Price. Great Guy.
My neighbour recommended Darren. We had multiple problems including bad previous workmanship, broken outside aerial and all our connections had. We chatted before he came so he knew what he was up against. We discussed our needs and he completed all the work including fixing a new aerial, fixed all the connections and redid some of the botched work we had had done previously. All sorted - he returned all the tv’s. Very happy with the work and what a nice pleasant guy. No tutoring or sucking through his teeth. And very reasonably priced too. Not all the work I thought might needed to be done wasn’t required so very happy with this too. Thanks Darren
Customer in Essex
Posted on 02/10/2019
, work completed 02/10/2019
Recommended
Very satisfied
Sort out television aerial problem. Very satisfied.
Malcolm, Essex
Posted on 24/09/2019
, work completed 24/09/2019
Recommended
Aerial replacement - quick, professional and good value
Our aerial had broken off its chimney mounting. Darren responded to our call quickly. As well as removing the aerial and installing a replacement inside our loft, he re-tuned all our TVs and gave helpful advice. He went up on the roof more than once to check for damage (not easy on our roof). We were very happy with his service and costs.
Customer in Essex
Posted on 28/08/2019
, work completed 23/08/2019
Recommended
Excellent service
Arrived promptly, was quick and efficient to identify problem, then to replace a faulty part. He was courteous and knowledgeable. The cost was as expected from the quote. I can definitely recommend this company for TV aerial problems.
Mike
Posted on 20/08/2019
, work completed 19/08/2019
Recommended
Highly recommended.
Darren responded to my phone call quickly. Had a new aerial fitted which was no mean feat, as he had to get ladder up gable end through bushes, to get up there (prickly ones at that). Did an excellent job after explaining my options. He was friendly, very professional, would recommend him to anyone. Fantastic service.
Carole, Essex
Posted on 12/08/2019
, work completed 12/08/2019
Recommended
Quick response and good job done
Darren responded to my phone call quickly and did the work the next day. He got up on my high roof, took down a very old, disconnected, TV aerial and put up a brand new one. Not an easy job by anyone's standards. (The previous person I asked to do the job refused to get on the roof and put an aerial in the loft, with unsatisfactory results). I was very pleased with the work Darren did, and now have a nice bight, clear, constant picture. I recommended him to my neighbour, who also had Darren put a new aerial on her roof. I would highly recommend Darren to anyone needing his services.
Glenda, Essex
Posted on 25/06/2019
, work completed 21/06/2019
Recommended
Excellent job
Very helpful and professional. Did an excellent job.
Diane, Essex
Posted on 13/05/2019
, work completed 13/05/2019
Recommended
Prompt and professional.
Came within 24 hours of request at the weekend. Efficient, clean and cheerful. Solved the problem!
David, Essex
Posted on 27/04/2019
, work completed 27/04/2019
Recommended