Professional.
The work was carried out to agreed schedule and budget. The installer was efficient, caring and considerate. They left everything clean and tidy and his communication was good throughout.
Lilian, Essex
Posted on 20/06/2018
, work completed 20/06/2018
Recommended
Professional, friendly and tidy
Was not sure which boiler to switch to after our boiler broke down. Matt gave friendly and impartial advise. No pressure to go with the ATAG system which we chose. Top quality system with modern features for economy. Installation was not straight forward as Matt had to remove an existing solar hot water system, hot water cylinder and existing boiler system. The ATAG boiler is a high pressure system and our existing shower would not work. This created more work than expected for Matt who helped resolve and install a new shower. Early days re the boiler for heating but the hot water is great with good pressure. Would recommend Matt and the ATAG system to friends and family.
Gary Barton
Posted on 26/05/2018
, work completed 26/05/2018
Recommended
My review
The work was completed on time to schedule and to budget. Updated to ATAG boiler. They are clean and tidy workmen who get on with the job. I have used them before and have never had any problems which is why I continue to use them.
Margaret, Essex
Posted on 24/05/2018
, work completed 24/05/2018
Recommended
Efficient and professional.
Our new ATAG boiler was fitted with no disruption and is now working well. Matt paid visit within two weeks to check that the system was running ok, which it was.
Leslie, London
Posted on 14/05/2018
, work completed 14/05/2018
Recommended
Professional, reliable
Matt completed a full boiler replacement for my elderly mother. His work was excellent. He was very clear about the work required and completed the work on time to the agreed specifications. His work is neat & tidy and I would recommend him for any plumbing work.
Edward, Essex
Posted on 07/05/2018
, work completed 07/05/2018
Recommended
Very reliable and thorough
Matt came to us at the end of a long day working on a nearby house when we had no previous dealings with him. We had a very noisy heating problem which another heating engineeer was unable to resolve.Matt cured the initial problem and he then followed up at our request to sort out our inefficient heating system which he achieved with the minimum of disruption but the greatest of care. Our heating system is now fully functional and working well after many years of unsatisfactory work from other sources. Nothing was too much trouble for Matt and his priority was our total satisfaction rather than a quick job and a hefty bill. It was a pleasure dealing with someone who has his customer’s wellbeing as a proirity over the usual treatment given by some engineers. He followed up after the work was finished to check that everything was still working well. We later recommended Matt to a friend and he also was delighted with the care and attention given by Matt when he replaced a very old heating system. I really cannot sing his praises more and hope that we have a long working relationship ahead. John Clay 23/02/2018
John Clay
Posted on 23/02/2018
, work completed 23/02/2018
Recommended
Fantastic job
I was extremely pleased with Matt's work. He was very tidy no need to redecorate. Would recommend Matt's company to everyone.
Shirley Cody
Posted on 18/01/2018
, work completed 18/01/2018
Recommended
Great work & fast
Quick response / reasonable. Great work and fast. Will be keeping the details for the future... keep it up Matt
Caplan
Posted on 02/12/2017
, work completed 02/12/2017
Recommended
Workmanship, service and professionalism par excellence
Its not often these days that ones faith in humanity is restored. Everyone claims to be the best at what they do and at the best price. I have had the recent pleasure of this being demonstrated and proven to me first hand by Matthew Baker and his team at The Boiler Replacement Co. To have a 40 year old boiler replaced seemed an ovewhelming task on its own but obtaining the three quotes from heating engineers seemed even more daunting. So the process began in earnest with the added pressure of a party of 6 family members due to arrive from Canada on the 4th of November. Knowing that the old boiler was not going to stand up to 8 people in the house the decision had to be made quickly and when I met Matthew I knew he was the man for the job. He assessed the house, the existing boiler and heating system: everything was checked from the gas meter to the actual water pressure from the mains. He emailed me an exact and comprehensive quote that dissected the job into precise detail. A complete breakdown of what I would be paying for. Matthew and his team arrived day one at 8am and worked diligently on the job from start to finish over the next few days. The team worked hard to pull the job together to completion in a seamless and professional manner. Exemplary craftsmanship: removing the old boiler/the existing cylinder/loft tank and then installing the new boiler/replacing some old copper piping/9 shiny new radiators. The real star of the show? The beautiful ATAG Boiler!
Mrs Malik
Posted on 12/11/2017
, work completed 12/11/2017
Recommended
Installation of ATAG 10 year guaranteed boiler
Matt and Dan replaced our 29 year old boiler in a very professional manner. It was not a straight forward job as the boiler had to be relocated from the kitchen to the upstairs airing cupboard but this was done with the least possible disruption and to a very high standard. From the very first meeting with Matt we felt he was a person we could trust, with expert knowledge in his field. Since the installation the boiler has exceeded our expectations re. ease of programming and quietness and we can only thank Matt and Dan for the excellent way they handled all aspects of this installation
Christina Cox
Posted on 26/10/2017
, work completed 26/10/2017
Recommended
Excellent Professional Service
Matt is thoroughly professional in all he does, his approach and workmanship is excellent, disruption was kept to a minimum and we would have no hesitation in recommending him. He has just fitted an ATAG Economiser Combi Boiler in our kitchen and its absolutely fantastic and everything he said it would be.
Christopher
Posted on 17/09/2017
, work completed 17/09/2017
Recommended
Thoroughly professional
Matt & Dan replaced our 40 yr old Potterton Neataheat conventional boiler with a Vaillant 835 combi. Prior to installation Matt visited twice to check it's suitability for my property explaining clearly where the new pipe work would be and what would be removed as no longer required. During the installation all issues (and there were a few) were discussed with me before being resolved and the job was completed on time at no extra cost but more importantly to our satisfaction. Both guys were punctual clean and polite leaving my property very tidy. I would have no hesitation in recommending this company. Matt has done some follow up work subsequently again very efficiently and at no extra cost.....He really does like to keep his customers "Happy" and is real gentleman.
Nigel & Sheila Chapman
Posted on 14/07/2017
, work completed 14/07/2017
Recommended
Great service
Really pleased with the work Matt did. Knew how to solve pressure flow problem and solved it fast. Turned up when he said he would, no messing, job done in a few hours. Didn't waste time (or my money) by "trying" various solutions, as some might suggest. Would definitely recommend him in the future. Thanks Matt
Philip Young
Posted on 03/07/2017
, work completed 03/07/2017
Recommended
Excellent Work
Matt and his assistant Dan installed gas central heating, pipes and a boiler in my flat. They carried out the job in a quick but efficient manner. They also fitted a heated towel rail in the bathroom. They were very professional in everything they did and I would recommend them to anyone who wants the above type of work done in their own home. The price was very reasonable and the job they did was done in a thorough, efficient and professional way. They removed old gas fire and also cleaned up after they had finished and did not leave a mess. Matt also explained very thoroughly beforehand what was needed and gave me a reasonable quote. If you want a job done properly Matt is the man to do it.
Which? Trusted Traders Consumer
Posted on 15/06/2017
, work completed 15/06/2017
Recommended
Brilliant work of a professional person and his assistant
Central Heating installed. I have known Matt for 13 years and he has always done an excellent job. Over the years he has regularly serviced and repaired my gas fire and water heater appliances, always doing a thorough job. Matt and his assistant have just installed central heating in my flat. Matt previously explained what would have to be done and sent a Quotation. The price was very reasonable. Matt and his assistant arrived on time and they were always polite and worked throughout the day. The stairs and carpets were covered therefore keeping them clean. The job was done with minimum disruption and no mess was left. The performance of the ATAG boiler is a great improvement from what I had before. Certainly good value for money. Matt is very knowledgeable about his job and is always willing to give advice, listen and answer any questions you may have. I am confident he will always do a good job and I definitely recommend him and his company.
Which? Trusted Traders Consumer
Posted on 07/06/2017
, work completed 07/06/2017
Recommended
Very pleased.
I got four estimates for a replacement combi-boiler. Matt was the only one who showed me his Gas safety card. He explained everything about Atag boilers and understood some of my concerns. When he sent me the estimate he left me alone to make up my mind. (Others rang or did not sent estimate). When he and Dan came to fit the boiler they came on time and worked straight through until the job was done which included putting a new radiator in the bathroom. They put covering on the stairs and landing to keep the carpet clean. They cleaned up and then explained how the boiler worked. A week later Matt texted to see if everything was working ok. I was very impressed and have no hesitation in recommending this firm.
MsTree
Posted on 21/05/2017
, work completed 21/05/2017
Recommended
Great service, neat finish
Mat replaced our old defunct combi boiler with a new ATAG. We have limited space, so chose the ATAG boilers because even the powerful ones are very compact. He and his team worked solidly for 8 hours without stopping. He fitted new pipes and filters as unobtrusively as possible and really considered what he was doing from an aesthetic as well as functional point of view. He explained how everything worked and why changes might be needed to the gas pipework - but seemed as pleased as I was when our existing pipework did the job. He cleaned up after himself as he went along, and left everything very clean and tidy. I felt he was honest and up front and have no hesitation in recommending him.
Upminster Jenn
Posted on 16/05/2017
, work completed 16/05/2017
Recommended
Excellent
I can't rave enough about this company. Matt and his fellow workers are first class. I have used them and I have recommended them on a number of occasions. The have just completed a job for my elderly mother in law, she thought they were wonderful. Affordable prices, very clean and tidy workers, super efficient. Thank you Matt. I recommend you 24/7
Maureen
Posted on 04/05/2017
, work completed 04/05/2017
Recommended
Great job, highly recommended
Matt installed a new ATAG comb boiler, ATAG One controller, new pipes and rads throughout my house. All work was carried out to a very high standard and we are very pleased with the product and how it works. Thank you Matt! Would highly recommended the company & the ATAG boilers.
J Vincent
Posted on 13/04/2017
, work completed 13/04/2017
Recommended
Great work and trustworthy
Matt was very helpful with a number of jobs I asked him to do. Honest opinions and easy to do business with. Will continue to use his company in the future.
Pete Burton
Posted on 05/04/2017
, work completed 05/04/2017
Recommended
New Boiler
Matt moved and removed my old boiler and replaced with a new Atag comb boiler - The work was carried out to an exceptionally high standard, Matt fitted the new boiler with the utmost care and the least amount of mess and made good all areas that required work done. No waste was left behind and everything was left in a clean and tidy way. Would highly recommend to anyone who needs a boiler replaced by a professional. Thank you Matt and his partner Dan who helped with this job.
spangles
Posted on 27/03/2017
, work completed 27/03/2017
Recommended
New boiler
Replaced my mums boiler quickly and efficiently. Everything completed within a week of first contact. Excellent!
Paula1
Posted on 16/03/2017
, work completed 16/03/2017
Recommended
Excellent service
Mat completed an excellent job of replacing old pipework, radiators and boiler at my elderly Father's house. I cannot fault the service in any way with Mat going the extra mile to ensure the least amount of disruption was caused to my Father. He kept me informed every step of the way and completed a fantastic job. I would not hesitate to recommend Mat if you want a trustworthy, reliable and professional tradesman to complete the work required. Thank you Mat.
Which? Trusted Traders Consumer
Posted on 28/01/2017
, work completed 28/01/2017
Recommended
Top bloke, Top service
Matt replaced our old boiler with an atag combi ic36 boiler with a one thermostat. The work was carried out to a very high standard. Matt was a very knowledgeable chap on all aspects of the removal of the old boiler to the installation and set up of the atag ic36 and one controller. Would highly recommend to anyone who needs a boiler replaced by a professional. Thank you Matt Graham & Jo
Gilesyjo
Posted on 27/01/2017
, work completed 27/01/2017
Recommended
Fantastic job
Reliable, clean, helpful, can't recommend enough.
Julie, Essex
Posted on 03/01/2017
, work completed 03/01/2017
Recommended