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The Boiler Replacement Company (Essex) Ltd

4.9

161 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

May 2020
Apr 2019

About

About Us
At The Boiler Replacement Company, we understand that replacing your boiler is a significant investment, and we’re here to make the process as smooth and stress-free as possible. With 22 years of experience, we’ve earned a reputation as one of the most trusted boiler specialists in Essex and East London.

Our Gas Safe registered engineers are expertly trained by Worcester Bosch, Vaillant, Glow-worm, and ATAG, ensuring every installation meets the highest safety and quality standards. We take pride in delivering energy-efficient, long-lasting solutions tailored to your needs.

Customer satisfaction is at the heart of everything we do. From expert advice to meticulous installation, we go the extra mile to provide reliable service, honest pricing, and complete peace of mind. When you choose us, you’re choosing quality, expertise, and a company that truly cares.

Your comfort is our priority—let us keep your home warm!

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Underfloor heating
    • Power flushing
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Bathroom fitters

    • Bathroom refurbishment
    • Bathroom design services
    • Wet rooms
  • More Services

    • central heating flushing

Customer reviews

Why you can trust these reviews

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4.9
161 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent Work, highly recommended
Customer Service
Quality
Value
Mat installed a new Atag combi boiler at my flat and did and outstanding job. From the first inspection right through to installation Mat was very professional and always at hand for any other questions that I had. As Part of the service Mat did extra bits to fix leaks in existing pipes and also made really good alterations in order for me to be able create a better finish to the walls when installing a new kitchen.
Tony Walker Posted on 30/12/2016 , work completed 30/12/2016
Boiler Replacement for an Atag economiser & One controller
Customer Service
Quality
Value
Matt replaced my old boiler for an Atag & One controller. Very good workmanship & very efficient . Great product knowledge , certainly knows his way around boilers. Highly recommended his company & the Atag boilers.
garymj12 Posted on 29/12/2016 , work completed 29/12/2016
Excellent work on a church refurbishment project
Customer Service
Quality
Value
Matt carried out several aspects of a larger church refurbishment project including new toilet facility, wash-up area, community kitchen, underfloor heating system and upgrading an existing (complex) central heating system. All work was carried out to a very high standard. What impressed me most was (a) The quality of his work and (b) His professionalism and creativity...to go that bit further to ensure we got the best solution. Thank you Matt!
Peter (Cranham Baptist Church) Posted on 02/12/2016 , work completed 02/12/2016
Excellent Service
Customer Service
Quality
Value
I was looking for a gas safe registered heating engineer to service a boiler for me in a second property. I was recommended Mat via Facebook and he came round to introduce himself and discuss the job. He went to the property the following day and found the boiler in the property needed to be replaced, He provided me with photographic evidence of this. I was really impressed with the expertise and service provided by Mat and after receipt of the quote for the work I asked him to go ahead. Due to the seriousness of the problems why the boiler needed replacing I asked if he could fit this in quickly for me. Mat was very accommodating and changed his diary to fit my job in. I can honestly say that I would recommend Mat, his work is excellent, he provided photos and a video of the work as it was happening, his prices are reasonable and he knows his trade very well. Jill 29th November 2016
Jill Posted on 29/11/2016 , work completed 29/11/2016
Great Service
Customer Service
Quality
Value
Mat replaced an old back boiler with an ATAG combi boiler. Very prompt response to our enquiry, viewing the house and providing a quote for the full job. Convinced us to go with ATAG over Vaillant and it does so far seem like a really good choice, with extra features to help us save money. Quick installation keeping to the timeframe stated, explanations of what was happening each day and the reason for each step and friendly and helpful throughout. Cleared away all the old system and put everything back where it belonged afterwards. Very happy with the level of service.
Judith Posted on 03/11/2016 , work completed 03/11/2016
Brilliant Job
Customer Service
Quality
Value
I have always been a bit wary of tradesmen having had some bad experiencing so I came to Which to find one. I chose Matt based on his top reviews. I am pleased to say that the comments he received are spot on. His work is great, the care he puts into the job is 1st class, he is always on time and will offer his professional advice. I had another tradesmen at the house whilst Matt was fitting my boiler and the tradesmen even commented on how good Matt is. Thank you Matt and Dan for an excellent job
Wayne.Alexander Posted on 31/10/2016 , work completed 31/10/2016
Excellent work and service
Customer Service
Quality
Value
Matt installed an ATAG economiser combo boiler to replace our old tank system. From providing a quote, to completion of the job, he provided a fast, reliable and friendly service. Work was finished in the timescale given, and very clean tidy job throughout. Mat even dealt with a leaking hot water pie which was badly installed in our (relatively) new kitchen. Would highly recommend both Mat and the ATAG boiler to anyone looking for a replacement.
Leigh, Essex Posted on 14/10/2016 , work completed 14/10/2016
Great job
Customer Service
Quality
Value
Great work from beginning to end. Thanks Matt.
Kevin H Posted on 08/10/2016 , work completed 08/10/2016
Great work
Customer Service
Quality
Value
Friendly, good quality and fast.
qiulong Posted on 22/09/2016 , work completed 22/09/2016
Very highly recommended
Customer Service
Quality
Value
Mat installed a new combo ATAG boiler and new radiators throughout our 3 bedroomed home. i cannot speak more highly of Mat's service. He is very professional, friendly, hard working, prompt and accommodating. He is also very clear on all communications of cost, details of the job, expected time line etc. Mat obviously takes pride in his work and has a very standard. We are very pleased with our new system and the services received, and will not hesitate to use Mat for future projects.
hannah Posted on 13/08/2016 , work completed 13/08/2016
Excellent experience from start to finish
Customer Service
Quality
Value
Looked at our old system and suggested several options to sort it out. Opted for new boiler with several new radiators and flush to old system including underfloor system. Can't fault the installation. Everything completed on time with minimal fuss and no mess. highly recommended.
themacs Posted on 12/08/2016 , work completed 12/08/2016
Excellent
Customer Service
Quality
Value
Arrived early and worked solid clean and tidy workers. Even put the carpet back where the pipes were laid. Highly recommend.
Bernard, Essex Posted on 13/07/2016 , work completed 13/07/2016
Updating Existing Heating System
Customer Service
Quality
Value
I was told by a friend that this company was highly recommended. I then engaged Mat Baker to work on my existing system to change rads, fit new rad valves, flush system and fit magnetic filter, new pump etc. It took two days and Mat did an excellent job working in a very professional and clean and tidy manner. I have had bad experiences with plumbers in the past and it is great to find someone who takes such an obvious pride in his work. I would certainly recommend Mat if you need a good heating engineer.
Mike (Upminster) Posted on 14/06/2016 , work completed 14/06/2016
Boiler Replacement
Customer Service
Quality
Value
All round excellent service from Matt thoroughly recommended, if you want a job doing right first time without any of the hassles and attitude you normally get then he is your man, nothing more to be said really 100% Trusted Trader. Rob - Essex
Robs Oaks Posted on 31/05/2016 , work completed 31/05/2016
Dave,Woodford
Customer Service
Quality
Value
Done a great job replacing our old central heating with a new combi boiler and seven up to-date rads. They not only feel great but they look great. l would highly recommend Matt to anyone to carry out a boiler replacement system.
Dave@woodford Posted on 26/05/2016 , work completed 26/05/2016
Excellent Service
Customer Service
Quality
Value
Updated from an old gravity fed system to an ATAG combi boiler with new radiators fitted throughout. Friendly, reliable and good aftercare service.
Paul, Essex Posted on 17/05/2016 , work completed 17/05/2016
More Great Service
Customer Service
Quality
Value
Had an ATAG combi boiler installed to replace our traditional one which was beginning to go wrong. Throughout the process I was updated and kept informed. I was given all the necessary information I needed to choose the boiler I needed/wanted and together we decided the ATAG was best for our needs. Fitting was professional and Matt kept the area clean so, although we were without hot water for one night, he was able to provide us with hot water for the second night and allowed him extra work the next day to tidy all the work up. Yet again, great service and I have NO hesitation in recommending Matt for any plumbing / boiler / heating work.
Ali Williams Posted on 14/05/2016 , work completed 14/05/2016
New Combi boiler ATAG iC28
Customer Service
Quality
Value
Brilliant!! The boiler is very advanced and even adjusts to outside temperatures. Matt did a very good job, he is reliable, hardworking and efficient. The work was completed to a high standard, he was clean and tidy. A very pleasant person, would certainly recommend him, in fact he's going to install a new shower soon.
Gail Chard Posted on 06/05/2016 , work completed 06/05/2016
Very professional
Customer Service
Quality
Value
Would definitely recommend. They installed our new boiler and fitted our new en-suite. Very prompt, professional and all work completed to a high standard.
Carl, Essex Posted on 05/05/2016 , work completed 05/05/2016
Definately five star service
Customer Service
Quality
Value
He is one of the few people I would recommend without any reservation. Matt works hard and gets on with the job, he is tidy and never leaves a mess . Carpets are well protected and as rubbish arises it goes the same day. When he says he will come to look at a job he appears on time, not half an hour later. When assessing a job he thinks very carefully about it and puts forward a proposed scheme. And it is a big advantage when the man who comes to look at a job is the one who would do it He put in full central heating for us to replace our blown hot air system and when finished he spent time explaining everything to us. The system is working beautifully and my only regret is that I did not have it put in earlier.
1478816 Posted on 25/04/2016 , work completed 25/04/2016
Boiler & radiator replacement
Customer Service
Quality
Value
Matt fitted our new boiler and radiators in every room in April 2015 and did a superb job. We wanted to see how our heating would be before writing a review and we are so pleased with the performance it is giving us. He worked flat out while here and was tidy and took a lot of care. We would highly recommend Matt and it's really great to have finally found a Plumber to be able to trust and rely on. He has serviced our boiler and we wouldn't hesitate to call on him for advise. A job well done! Thanks Matt we really appreciate the hard work you put in to make house so homely.Heather & Kevin.
HKS123 Posted on 16/04/2016 , work completed 16/04/2016
Tidy prompt & professional
Customer Service
Quality
Value
Matt has done various work for me over the years, always prompt, tidy & honest.
Stephen, London Posted on 06/04/2016 , work completed 06/04/2016
My Review
Customer Service
Quality
Value
Excellent work - very pleasant man. Would recommend him.
James, Essex Posted on 24/03/2016 , work completed 24/03/2016
Professional and helpful
Customer Service
Quality
Value
Mat was professional and helpful. He explained clearly the problems that needed to be resolved before each stage of the work. He was punctual and efficient. All work was carried out to a high standard. He cleared all the old boiler and pipework from the site leaving it clean and tidy. I would have no hesitation in recommending them.
Janette, Essex Posted on 23/03/2016 , work completed 23/03/2016
My Review
Customer Service
Quality
Value
Very impressed - good advice & nothing too much trouble. Clean & tidy. Would definitely recommend to friends & family.
Peter, Essex Posted on 03/02/2016 , work completed 03/02/2016