Excellent
Arrived early and worked solid clean and tidy workers. Even put the carpet back where the pipes were laid. Highly recommend.
Bernard, Essex
Posted on 13/07/2016
, work completed 13/07/2016
Recommended
Fast response, great work
We called Matt because we were having problems with our heating system that had been unresolved over a long period of time and we were unhappy with the the advice given and actions proposed by our previous service providers. On his first visit Matt was able, in about 10 minutes, to identify two faults in the boiler, something previous engineers had failed to do in about 3 years of looking. He returned about a week later to replace our boiler. Both he and his colleague Dan arrived on time. They both spent the best part of two days carrying out the installation. Both worked in a quiet efficient manner; were COVID safe at all times; were professional, courteous & friendly throughout; and tidied up behind themselves removing all rubbish from site when they left. All work carried out and the final bill were as specified in the quote. We will not hesitate to call Matt for any future work needed on our heating system, and look forward to him maintaining our system from now onwards.
Customer in Greater London
Posted on 16/12/2020
, work completed 16/12/2020
Recommended
Prompt & professional
On time & good value for money, clean & tidy.
N, Essex
Posted on 10/10/2014
, work completed 10/10/2014
Recommended
Excellent job
Replace new boiler. Excellent job, reliable.
Ruth, Essex
Posted on 18/09/2018
, work completed 18/09/2018
Recommended
Excellent job
Matt started my jobs by installing a new ATAG boiler and then proceeded to update & improve my bathroom fixtures & fittings. My top requirement was an improved shower system due to low water pressure, which he solved and I am thrilled with the result. The work was done as quickly as was possible & any problems dealt with in a professional manner. i would highly recommend Matt & his team as a totally reliable company that you can trust. Jean London
Chidwick
Posted on 01/08/2018
, work completed 01/08/2018
Recommended
Tidy prompt & professional
Matt has done various work for me over the years, always prompt, tidy & honest.
Stephen, London
Posted on 06/04/2016
, work completed 06/04/2016
Recommended
Helpful
Tested boiler, pump and radiators. Very helpful and came back to check next day.
Ruth, West Sussex
Posted on 18/09/2019
, work completed 18/09/2019
Recommended
Very efficient
Matt Baker tackled a difficult and somewhat frustrating job with a great amount of fortitude and good humour leading to a very satisfactory result.
Alan, Essex
Posted on 01/01/2016
, work completed 01/01/2016
Recommended
Prompt and professional
Turned up when he said he would for estimate and to do my replacement boiler. Overcome a few minor problems without any fuss. Kind and friendly, did not stop till job was finished.
Trevor, Essex
Posted on 28/10/2015
, work completed 28/10/2015
Recommended
Excellent Service
Updated from an old gravity fed system to an ATAG combi boiler with new radiators fitted throughout. Friendly, reliable and good aftercare service.
Paul, Essex
Posted on 17/05/2016
, work completed 17/05/2016
Recommended
Excellent job.
I can highly recommend. Efficient service, quick response. Fitted whole boiler and radiator system with no problem. Happy to leave in my premises whilst I was at work.
Angela, Essex
Posted on 07/09/2015
, work completed 07/09/2015
Recommended
Great work and trustworthy
Matt was very helpful with a number of jobs I asked him to do. Honest opinions and easy to do business with. Will continue to use his company in the future.
Pete Burton
Posted on 05/04/2017
, work completed 05/04/2017
Recommended
New Boiler
Matt moved and removed my old boiler and replaced with a new Atag comb boiler - The work was carried out to an exceptionally high standard, Matt fitted the new boiler with the utmost care and the least amount of mess and made good all areas that required work done. No waste was left behind and everything was left in a clean and tidy way. Would highly recommend to anyone who needs a boiler replaced by a professional. Thank you Matt and his partner Dan who helped with this job.
spangles
Posted on 27/03/2017
, work completed 27/03/2017
Recommended
Professional, friendly and tidy
Was not sure which boiler to switch to after our boiler broke down. Matt gave friendly and impartial advise. No pressure to go with the ATAG system which we chose. Top quality system with modern features for economy. Installation was not straight forward as Matt had to remove an existing solar hot water system, hot water cylinder and existing boiler system. The ATAG boiler is a high pressure system and our existing shower would not work. This created more work than expected for Matt who helped resolve and install a new shower. Early days re the boiler for heating but the hot water is great with good pressure. Would recommend Matt and the ATAG system to friends and family.
Gary Barton
Posted on 26/05/2018
, work completed 26/05/2018
Recommended
Brilliant Job
I have always been a bit wary of tradesmen having had some bad experiencing so I came to Which to find one. I chose Matt based on his top reviews. I am pleased to say that the comments he received are spot on. His work is great, the care he puts into the job is 1st class, he is always on time and will offer his professional advice. I had another tradesmen at the house whilst Matt was fitting my boiler and the tradesmen even commented on how good Matt is. Thank you Matt and Dan for an excellent job
Wayne.Alexander
Posted on 31/10/2016
, work completed 31/10/2016
Recommended
Very professional job
This review is for a boiler installed last month by Mat from The Boiler Replacement Company. I was impressed with the manner of assessing the work required. This began with the engineer putting protectors onto his shoes before entering the property, then taking a mass of photos, inspecting the gas meter, checking flow rates in the bathroom, and flagging a possible additional cost if a gas pipe would need replacing (as it turned out this was not required). Due to the consideration shown for my carpets along with a very thorough manner of scoping the work I decided to proceed with this company despite their estimate not being the lowest I had obtained. The date for installation was agreed and I received SMS and email updates reminding me of the dates and even to let me know when the engineer was 10 minutes away. The work was completed on schedule with no additional costs and Mat even took the opportunity to tidy up pipework from previous installations. The engineer registered the installation with the manufacturer and I received the guarantee documentation by email. I then paid in full. Following installation, I have received follow up SMS to check everything is fine.
Customer in Greater London
Posted on 18/06/2025
, work completed 14/05/2025
Recommended
Boiler Replacement
All round excellent service from Matt thoroughly recommended, if you want a job doing right first time without any of the hassles and attitude you normally get then he is your man, nothing more to be said really 100% Trusted Trader. Rob - Essex
Robs Oaks
Posted on 31/05/2016
, work completed 31/05/2016
Recommended
Excellent work on a church refurbishment project
Matt carried out several aspects of a larger church refurbishment project including new toilet facility, wash-up area, community kitchen, underfloor heating system and upgrading an existing (complex) central heating system. All work was carried out to a very high standard. What impressed me most was (a) The quality of his work and (b) His professionalism and creativity...to go that bit further to ensure we got the best solution. Thank you Matt!
Peter (Cranham Baptist Church)
Posted on 02/12/2016
, work completed 02/12/2016
Recommended
Excellent work and service
Matt installed an ATAG economiser combo boiler to replace our old tank system. From providing a quote, to completion of the job, he provided a fast, reliable and friendly service. Work was finished in the timescale given, and very clean tidy job throughout. Mat even dealt with a leaking hot water pie which was badly installed in our (relatively) new kitchen. Would highly recommend both Mat and the ATAG boiler to anyone looking for a replacement.
Leigh, Essex
Posted on 14/10/2016
, work completed 14/10/2016
Recommended
New boiler
Replaced my mums boiler quickly and efficiently. Everything completed within a week of first contact. Excellent!
Paula1
Posted on 16/03/2017
, work completed 16/03/2017
Recommended
Excellent service - delighted!
Mat did several jobs for me during his visit - checked the boiler, cleaned and serviced a gas fire, fixed a burner on the hob, and repaired a radiator valve. All of this was done cheerfully, thoroughly, tidily, and for a very reasonable price. He knows his stuff and was able to advise me on a number of other questions I had regarding future works. I'l absolutely be using his services again.
Which? Trusted Traders Consumer
Posted on 13/11/2014
, work completed 13/11/2014
Recommended
SUPERB SERVICE AT A REASONABLE PRICE - SPOT ON.
I was recommended to Matt from the Boiler Replacement Co. I did not actually need a replacement boiler but a new Central Heating System.. inc. boiler, the job was very tricky because the floors were concrete and I didn't want any pipework showing. Matt always showed up on time and the right day, which makes a change from most plumbers I've ever dealt with...... he did a great job and stuck to his quoted price, which was really nice. To be honest I wouldn't use anyone else now... thanks Matt.
superjas9981
Posted on 15/05/2014
, work completed 15/05/2014
Recommended
Friendly and reliable.
Since the new boiler was fitted by Matthew Baker just over 1 year ago my gas bills have reduced by over 25%. The installation work took just 2 days and the area was left clean an tidy both overnight & on completion. The new system is so flexible and easy to use I wish I had my oil boiler replaced years ago. The first service has just been carried out and I am completely satisfied with the work.
Valerie, Essex
Posted on 22/12/2014
, work completed 22/12/2014
Recommended
My Review
This is an old property, and in need of a lot of work, so it was hard work for the workman to move around. He was lovely and helpful with his explanation of the lovely new boiler.
Bernadette, Essex
Posted on 17/09/2015
, work completed 17/09/2015
Recommended
A job well done
I have used this company several times & on each occasion the trader has kept the appointment & remained professional honest & kept his work tidy.
Pauline, Essex
Posted on 15/01/2016
, work completed 15/01/2016
Recommended