Endorsed by Which?

The Door & Window Centre Ltd

5.0

53 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 09:00–13:00
  • Sunday - Closed

About

At the Door and Window Centre, we pride ourselves on our excellent customer service and high-quality installations. Our business is built on recommendations alone, and as such we do not employ high pressure sales staff. 90% of business comes from referrals from satisfied customers.

We were established in 1989 and have remained a family run business since. We are proud to be a trusted installer of the highest quality VEKA windows, doors and conservatories. Our installations come with Independent Network's 10-year insurance backed guarantee for your peace of mind.

About Independent Network
Way back in 1996, when the double-glazing industry was in its infancy, a group of proud, hard-working installers, all using industry-leading VEKA products, came together to form Independent Network. An organisation that would let them prove their commitment to quality, craftsmanship and service that is second-to-none.

What we do

  • Glaziers

  • Double glazing

  • Doors

  • Conservatories

    • Conservatory Roof replacement
    • Sun Lounge
  • Roofers

    • Roof Light
    • Roofline
    • Cladding
    • Guttering, fascias and soffits
  • Building construction contractors

    • Porches
    • Canopy
  • Garage door repairs and installation

  • More Services

    • windows
    • window

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
53 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Excellent
Customer Service
Quality
Value
My family and I have used this company several times over the last ten years to install doors and windows and their work has always been excellent. Our new front and back doors arrived earlier than expected and the work was completed in one day. The men are always polite, helpful and always clean before they leave. They respond quickly to emails and helpfully arranged for my door to be sprayed to match my garage door. I cannot recommend them highly enough.
Customer in Kent Posted on 09/03/2024 , work completed 07/03/2024
Fantastic Service
Customer Service
Quality
Value
After contacting The Door & Window Centre I received a first class service from beginning to end. I cannot fault the work & the friendly staff.
Customer in Kent Posted on 22/11/2023 , work completed 21/11/2023
New front door
Customer Service
Quality
Value
Had read reviews about the company, all of which were positive. I went into the shop to discuss a new front door and was really pleased with all the information I was given, nothing too much trouble and happily showed me different doors, colours etc. I ordered my door which was fitted on the 24th. Excellent fitters, very clean and tidy and very professional. Would definitely recommend the company.
Customer in Kent Posted on 26/07/2023 , work completed 06/06/2023
Fantastic, helpful and honest service throughout. Great product and installed to a high specification.
Customer Service
Quality
Value
I can highly recommend The Door & Window Centre Ltd. I had to personally manage a huge window project which involved replacing over 150 windows in 20 apartments. Tony was extremely helpful and honest throughout the quotation period and was very personable to deal with. Having decided to proceed with The Door & Window Centre, I cannot speak highly enough of everyone in their offices and also their fantastic teams of fitters. Matt made my life so much easier, overseeing everything from their perspective, and dealt with the project in a very professional, helpful and communicative manner. Huge thanks to Mike, James, Ricky, Scott and Will for their professional work in installing the windows. They're all a huge credit to D&WC and dealt with all the elderly residents in such a great way. The windows and patio doors look (and are) fantastic and have improved the building no end. I have already recommended the company to a number of friends who have subsequently had work done and also been extremely happy. I'm not usually one for writing reviews but was so impressed with this company. You get such better service with a local family run business and this was one of the best I've dealt with.
Customer in Greater London Posted on 24/07/2023 , work completed 16/06/2023
Swanley Door and Window Centre
Customer Service
Quality
Value
Excellent. We have used this company three times now over the years. The products supplied are top class, work faultless and completed on schedule, lovely staff and reasonably priced. We had one instance when something beyond anyone's control happened and that was dealt with professionally and promptly too. Would have no concerns in thoroughly recommending the business, particularly in this day and age.
Customer in Kent Posted on 18/05/2023 , work completed 16/05/2023
Excellent service from start to finish
Customer Service
Quality
Value
The Door and Window Centre Ltd replaced our front door with side frame, porch window and front room window. The whole process from start to finish was very smooth and all dates and times were adhered to. All those working for this firm from the sales staff through to the workmen on site were all very professional and helpful. I highly recommend them and will definitely use them again.
Customer in Kent Posted on 16/05/2023 , work completed 12/05/2023
A fast, efficient, trusted local window company
Customer Service
Quality
Value
We recently had new windows installed by The Door and Window centre. This was a great experience. All the staff were friendly and knowledgeable. Our windows were good quality and competitively priced. The windows were ordered and installed in a month so there wasn't a long wait. The window fitters worked swiftly too, leaving everything inside and outside clean and tidy when they left. Our new windows look fantastic and we have a ten year guarantee of aftercare. I would recommend The Door and Window Centre to others who are looking for a trusted family company in the local area.
Customer in Kent Posted on 10/03/2023 , work completed 09/03/2023
Very helpful and knowledgeable
Customer Service
Quality
Value
Doors and Windows were recommend to me by friends and family and did not disappoint. They were all very helpful, could not do enough to help and work around us, as we were working from home. We felt very comfortable with them in our home during the windows and door fitting. The new windows and doors have made such a difference to the look and feel of our home already. We have already noticed how much heat the windows keep out of the house while the sun is beating down outside.
Customer in Kent Posted on 31/07/2022 , work completed 22/07/2022
Great work
Customer Service
Quality
Value
Professional and friendly staff, work completed was excellent and left tidy. Have used them for all the doors and windows in my house over the years. Would highly recommend!!
Customer in Kent Posted on 11/07/2022 , work completed 01/07/2022
Excellent service!
Customer Service
Quality
Value
I received excellent service from the Door & Window Centre from the initial visit and quote through to fitting and completion. The windows and doors were ready in line with the scheduled delivery time. The team of fitters did a great job and were courteous, very helpful with advice and tidy. I am extremely pleased with the new look of my house. Therefore, I highly recommend the company to anyone considering window and/or door replacement.
John in Kent Posted on 17/06/2022 , work completed 10/06/2022
Lovely company and great work
Customer Service
Quality
Value
Had all my windows replaced by this company and I cannot fault them. Approachable and clear from Start to finish. The workmen were clean, friendly and turned up when they said they would. Windows look fantastic. One happy customer! Thank you so much :)
Customer in Kent Posted on 23/05/2022 , work completed 16/05/2022
They fitted a back door and an upstairs window. Very happy with the service and would recommend
Customer Service
Quality
Value
They fitted a back door and an upstairs window. Very happy with the service and would recommend. Very reasonable cost.
Customer in Kent Posted on 20/05/2022 , work completed 13/05/2022
Highly recommended, great price.
Customer Service
Quality
Value
I recently had five windows replaced by The Door and Window Centre and am completely satisfied with my whole experience with them. After going through the games played by the large well known companies during their home visits I decided to get in touch with this small local family business and I am so glad I did. They were so open and honest with no shady stupid quotes like the big companies. I received a good honest quote which I liked and was given an installation date that suited me within a reasonable timescale. I was able to go to their showroom and meet them in person and see their windows and doors and felt secure placing my money with these professional likeable people, knowing where to go if I had any problems. The work was done on time and the place looked thoroughly cleaned around the windows they replaced. I was so impressed with the work they did for me and how they handled everything. I have already recommended a couple of friends, who are looking at replacing windows and doors to go and get quotes from The Door and Window Centre as I want to make sure they get good people to do their jobs.
Shane in Greater London Posted on 20/04/2022 , work completed 11/04/2022
Beautiful conservatory.
Customer Service
Quality
Value
Having used the services of the Door and Window Centre before, they were the obvious choice for me to use for my conservatory. The company is friendly, professional, efficient and my conservatory was built within schedule and within budget. The guys carrying out the work were excellent and very eager to ensure that I was happy with progress at every stage of the works. They were also happy to explain the processes of construction to me. I cannot recommend them highly enough. If you need any works done, I recommend you check their website for the range of improvements they can do for you. I am absolutely delighted with my conservatory and the professional and friendly service of all the staff. Thanks to all the staff and the Door and Window Centre.
Barbara in Kent Posted on 02/04/2022 , work completed 21/03/2022
Can't recommend Doors and Windows highly enough
Customer Service
Quality
Value
Always helpful, courteous, and reliable; quick reply to all communication with friendly, caring staff. No question was too small or insignificant; their design help was much appreciated and the product is superb. The fitters were efficient, experienced, friendly, and clean. I love my barn door particularly. I cannot recommend them highly enough
Customer in Essex Posted on 20/01/2022 , work completed 20/01/2022
Another great job!
Customer Service
Quality
Value
Replace my existing conservatory with a newly designed one. And replace two house windows. I have used Door and Window Centre many times before and I'm always 100% satisfied with the job that they do. The new conservatory that they designed to our requests is fantastic, they also arranged the building and electrical works needed. The team were very clean and nothing was too much trouble 100% recommend Door and Window Centre.
Garry in Greater London Posted on 13/12/2021 , work completed 09/12/2021
New Windows and doors
Customer Service
Quality
Value
Five new windows French doors and a front door all fitted in a first-class manner. On-time, very professional fitters employed directly with the company not that common these days, could not be more happy with result and would recommend to anyone.
Customer in Kent Posted on 02/12/2021 , work completed 19/11/2021
The Door &Window Centre
Customer Service
Quality
Value
Started and finished on time. Efficient, tidy pleasant workmen that went that extra mile. Very pleased with outcome. Would recommend them.
Customer in Greater London Posted on 23/11/2021 , work completed 02/11/2021
Reliable
Customer Service
Quality
Value
Not the first time I have used this company & would not hesitate in recommending them. Helpful & reliable, clearing all rubbish when finished. A job well done.
Customer in Kent Posted on 22/11/2021 , work completed 25/10/2021
Delighted!
Customer Service
Quality
Value
The company measured up, ordered and fitted 3 external doors for us. During the measuring process we discussed how best to fit one of the doors due to some old woodwork surrounding it. The suggestions were both cost effective and sensible. The doors were fitted on the date we were given, really clean work, efficient and we are absolutely delighted with the quality and fit of the doors. They already make a huge difference to external noise and heat efficiency.
Customer in Kent Posted on 16/11/2021 , work completed 12/11/2021
New front door
Customer Service
Quality
Value
Excellent service from initial measure through to installation and after sales service. I would highly recommend The Door and Window Centre.
Customer in Kent Posted on 03/11/2021 , work completed 21/08/2010
Conservatory roof
Customer Service
Quality
Value
We are so pleased with the quality of the roof and the fitting team we’re excellent. From the first day they were on time and extremely hard working very friendly and made a good job in clearing up at the end of every day. I would recommend this company to everyone considering any improvements to their home
Ken in Kent Posted on 08/10/2021 , work completed 01/10/2021
New Composite Front Door
Customer Service
Quality
Value
From quotation to survey to final fitting Doors and Windows have been brilliant. Communication has always been swift and all questions answered. Mark and James did an excellent job of installing our new front door. They were professional and courteous. Installation was completed in a short time and all mess and old door taken away. Attention to detail was great and a lot of pride taken in their work. Very pleased and would highly recommend this company.
Customer in Kent Posted on 06/10/2021 , work completed 06/10/2021
Excellent Service!
Customer Service
Quality
Value
Professional and polite installation team, any problems sorted immediately. The same applies to the office team.
Customer in Kent Posted on 18/08/2021 , work completed 06/08/2021
Great Work & speedily executed
Customer Service
Quality
Value
First Class Company & Sub Contractors that carried out the work. Would highly recommend to anyone requiring double glazing installed or replaced.
Michael in West Sussex Posted on 11/08/2021 , work completed 09/08/2021
Composite door fitting
Customer Service
Quality
Value
The 2 fitters were very professional and courteous explaining what they were going to do then taking their time in explaining the locking of the door after fitting so I was able to show them the first time how I could lock and unlock. Extremely tidy it was a pleasure to have them in my house I would definitely recommend them
Customer in Greater London Posted on 06/08/2021 , work completed 06/08/2021
Impressive from start to finish.
Customer Service
Quality
Value
Ours was a fairly major project, replacing all 12 windows, French doors, a kitchen door, and the main front entrance door. From the start the advice, options, and information were clear and concise, (importantly, with not a hint of "hard sell"!). Everyone was friendly yet efficient and professional. Ideas were introduced to trim the budget, resulting in the final plan being very satisfactory at a reasonable price. I felt sufficiently comfortable not to bother obtaining alternative quotes. The installation, although understandably delayed because of the prevailing conditions, was completed to an extremely high standard. The fitters, Michael, James, and Rick did a brilliant job in difficult, very hot conditions. Their workmanship and attention to detail were first-class. We are delighted with both the quality of the product and the finished job which has exceeded our expectations. Very happy customers!
Customer in Kent Posted on 23/07/2021 , work completed 23/07/2021
Excellent Service
Customer Service
Quality
Value
Had new front door fitted, great workmanship to very high standard Took old door away cleaned everything left no sign that they had been here (except the new door) would highly recommend this company, one again excellent service in difficult circumstances
David in Greater London Posted on 19/07/2021 , work completed 30/06/2021
Amazing!
Turned up on time. Four men worked tirelessly, on one of the hottest days of the year. Work was complete in four hours, old doors removed, new doors installed. Cleaned up after themselves, very pleasant.
Customer in Kent Posted on 19/07/2021 (Reviewer did not use service)
Brilliant communication, Great price, Excellent work
Customer Service
Quality
Value
I have used the Door & Window Centre Ltd. on a number of occasions over the past 20 years or more, on both our own home and on tenanted properties. Their communication with ourselves and our tenants is faultless, as are their products and installation. I always obtain two or three quotes and the Door & Window Centre Ltd. are always competitive. With the Door & Window Centre Ltd. you don't get some high-pressure salesman trying to offer you a bargain or getting a 'special price' agreed by his Manager if you sign-up now! You get straight forward good advice and pricing direct from them. I cannot praise them highly enough and have and will recommend them to friends and family alike.
Colin in Kent Posted on 29/06/2021 , work completed 24/06/2021
Brilliant Work - Again
Customer Service
Quality
Value
I have been using The Door & Window Centre in Swanley for over 15 years. Always competitive on price, so helpful when planning new windows/doors etc. Install always very good, clean & tidy. Works guaranteed. Have recommended to family who are likewise pleased Cannot recommend this company highly enough
Ed in Greater London Posted on 29/05/2021 , work completed 28/04/2021
Conservatory
Customer Service
Quality
Value
We asked a double glazing contractor who advertised that he installed conservatories. He said that as he was a sole trader it was now not in his remit. He recommended Doors and Windows in Swanley as they were geared up for conservatories, installed a good quality product with a good standard of work. We obtained quotations from two other companies. Doors and Windows provided the best price and as part of the quotation provided a cad drawing impression of the proposed installation. All of the tradesmen were very professional from ground work excavations, foundations, brickwork, base, plaster boarding, plastering, laying of screed, and of course the double glazed windows, doors and roof. Doors and Windows didn't start until they had received the windows and doors. As a result each part of the installation went like clockwork. The work was completed as originally scheduled and to the agreed price. Communications were good at all stages of the work. The above may seem a bit long winded but just saying they were great doesn't really tell you much. From our experience we definitely recommend Doors and Windows.
Barry in Greater London Posted on 20/05/2021 , work completed 30/04/2021
Quality Trustworthy Service
Customer Service
Quality
Value
The company were recommended to me through a friend of a friend and I couldn’t rate them enough! I was so impressed with the kindness, honesty and great advice they provided upon quote, product options, fittings and their communication was always prompt and polite. Anyone needing a service they provide definitely uses the door and window centre ltd based in Swanley as their service is impeccable.
Customer in Kent Posted on 11/05/2021 , work completed 11/05/2021
Replacement Window
Customer Service
Quality
Value
A new window installed to replace an original single glazed wooden. Excellent service, fast, efficient and professional from start to finish.
Franklin in Kent Posted on 03/05/2021 , work completed 16/04/2021
Door and Windows
Customer Service
Quality
Value
I was recommended to this company through family. They were all extremely professional and courteous from the start, I could not fault them in any way compared to some other companies that I had previously contacted. Our new door looks amazing and I was really pleased I took their advise on what would best suit our family with the requirements that we wanted. I also replaced 2 windows for the bathroom and toilet with a satin finish, which look really stylish and modern. I would 100% recommend this company.
Customer in Greater London Posted on 07/03/2021 , work completed 18/02/2021
Excellent!
Customer Service
Quality
Value
We had a porch door and an inner door fitted and a couple of windows. Great local family run business. All the team from sales to the fitters were helpful and friendly and although we didn't have loads of work done I still felt a valued customer. Fantastic communication with the reassurance of using a local business with a high street shop. The fitters were very clean and tidy and didn't leave any mess. The products look great and we are really pleased with the finish. They also helped put us in touch with a builder who built the porch. I would recommend The Door & Window Centre and would definitely use them again.
Customer in Kent Posted on 03/03/2021 , work completed 11/01/2021
Great service and product
Customer Service
Quality
Value
We are very pleased with our new double glazed front door. Communication has been great and the fitting service brilliant. We will definitely use this company again, highly recommended.
Customer in Greater London Posted on 25/02/2021 , work completed 03/02/2021
New Porch
Customer Service
Quality
Value
I used the Door and Window Company because they are a local firm and I had seen them working on the Estate over the years. The two men who erected my porch were hard working and very helpful and nothing was too much. They done an excellent job and I would highly recommend the Door and Window Company.
Customer in Kent Posted on 23/02/2021 , work completed 06/10/2020
New Office Front Door
Customer Service
Quality
Value
Great guys, good job, fair price. No mess and turned up on time. Happy to recommend. Chris Fox
Customer in Kent Posted on 12/02/2021 , work completed 27/01/2021
Extremly professional and friendly family run company with superb product and workmanship.
Customer Service
Quality
Value
Having used Doors and Windows to supply and install several products for us over the years, they were our first choice when looking for replacement windows. We experienced a friendly and professional service from the initial contact for a quotation right through to installation, exactly as we expected. We had very little disruption and the fitters showed great consideration during the installation and once the work had been completed, they made sure everything was clean and tidy before leaving on both days they were on site. Everyone we had contact with understood our needs and requirements and were a pleasure to deal with. The attention to detail was first class. A great family run business.
Customer in Kent Posted on 27/01/2021 , work completed 26/01/2021
Excellent product, service & completion
Customer Service
Quality
Value
Have used Doors and Windows several times and highly recommend them. From design and ordering to fitting, all communication and work was first class and many thanks to the whole team.
Customer in Kent Posted on 27/10/2020 , work completed 21/10/2020
Why would you use a large company when a smaller one does it better
Customer Service
Quality
Value
In the midst of covid it was not the best time to fit new doors and windows, but the entire team at Door and Window Centre Swanley made it as painless as possible. From the sales team to the fitters everybody was customer focussed. The mix up with the handle type in one room was resolved speedily and without a quibble. The quality of the product is superior and the fitting perfect. So as my title says, why go to a large company when a smaller one does it better
Customer in Greater London Posted on 13/10/2020 , work completed 17/09/2020
Excellent!
Customer Service
Quality
Value
New porch installed. From start to finish we are very happy with the service, workmanship and excellent quality of product from The Door and Window Centre. At every stage of the build, we were kept informed regarding who and when the fitters would be on site and every time the next stage was finished they cleared away any rubbish etc. Always on time, very polite and helpful. We would definitely recommend this company.
Customer in Kent Posted on 25/08/2020 , work completed 18/08/2020
Easy to deal with, professional and friendly fitters/sales team
Customer Service
Quality
Value
From start to finish using The Door & Window Centre Ltd was a very easy and simple process. There was no hard sales pitch during the quotation period unlike the other companies I had contacted. Then when it came to fitting, the window fitters were very professional and friendly, and always happy to answer any questions. Would 100% recommend!
Sean Posted on 21/07/2020 , work completed 15/07/2020
Definitely recommended
Customer Service
Quality
Value
Very professional, explained everything in great details and were always happy to assist us with choices etc. We have been very pleased with the work and would definitely recommend them.
Customer in Greater London Posted on 15/07/2020 , work completed 09/07/2020
Very satisfied customer
Customer Service
Quality
Value
The staff team from ordering, measuring and fitting were all friendly and supportive. The product is excellent and cannot recommend them highly enough
Anne in Kent Posted on 13/07/2020 , work completed 12/06/2020
Would recommend
Customer Service
Quality
Value
Third time of using this company - for a conservatory at our last property, and this property we have had a new front door and very recently, new windows fitted. Their product quality is excellent, their staff are friendly and polite, and they are extremely reliable. And everything was left spotless at the end. There are no hidden costs. Full quote at the beginning, different options explained. No hard sell - entirely our choice what we wanted. Would recommend them to everyone, they might not be the cheapest - although they're certainly not the dearest; but every penny is a penny very well spent. I wouldn't ever go elsewhere. Fantastic.
Customer in Greater London Posted on 03/06/2020 , work completed 24/03/2020
Excellent Company, Customer Service, Fitting & Products
Customer Service
Quality
Value
A first class installation of a new front door and two windows, by Door & Window Centre Ltd. Good communication throughout and all completed to the agreed schedule and budget. Salesman was very knowledgeable and polite and the fitters did an excellent job, ensuring the house was tidy on their departure. Would definitely use this company again in the future.
Customer in Kent Posted on 11/03/2020 , work completed 06/03/2020
Lovely job
Customer Service
Quality
Value
An old aluminium back door had served its time. The Door and Window Centre were contacted and in less than 4 weeks the site had been surveyed, door made and installed to everyone's satisfaction. The team are very experienced and not pushy. It was a pleasure doing business with them.
Customer in Kent Posted on 03/03/2020 , work completed 26/02/2020
Perfect install
Customer Service
Quality
Value
The staff in the store are very polite and knowledgeable about their products. Our quote was done quickly and without any pushy sales tactics. The price was the lowest quote we received and didn't require any silly bartering. We were shown many options for the window furniture and glass options in store and was given a brochure at home during the quote. The quote was accurate and remained unchanged. The installers arrived promptly in the morning, and got to work right away. The installation was done quickly and debris was taken out of the property as they worked. The installers were courteous and polite, approachable and friendly. They were considerate about our indoor cats and made sure I was happy with the finish with every window. I would recommend this company, their installers and their products highly. Many thanks.
Customer in Kent Posted on 28/02/2020 , work completed 26/02/2020
Very good work
Customer Service
Quality
Value
Had front door and surround fitted.Work very, good fitters very professional.They have a great website where you can plan what you want to do and see how the colours work.I would recommend this company and would use them again myself.
Customer in Kent Posted on 13/02/2020 , work completed 23/01/2020
Highly recommended!!
The Door and Window Centre Ltd recently installed our bungalows new windows and doors, fantastic service.
Customer in Kent Posted on 05/02/2020 (Reviewer did not use service)
Sorted!
Customer Service
Quality
Value
The job was to supply and fit a new front door. Doors and Windows were very helpful when I was choosing the product. They were clear about costs and the possible installation dates. I waited. They called me, on a Monday and much earlier than I had anticipated, they came the following Wednesday to install the door. They were gone by midday along with the old door, the draught at floor level which could blow paper across the room and that whistling sound from the top of the old door frame. The whole process was characterised by simplicity and a lack of "noise".
Customer in Kent Posted on 27/01/2020 , work completed 18/12/2019
Composite front door
Customer Service
Quality
Value
We have used this company a number of time, always excellent work, polite, clean workers, go out of there way to make sure the job is completed to the customers satisfaction, in fact having them back to do a composite stable side door.
Customer in Kent Posted on 21/12/2019 , work completed 14/08/2019
Refurbished Conservatory
Customer Service
Quality
Value
We have known Dave and Tony at Doors and Windows for over 20 years. The Company have carried out lots of work at our home from completely changing all the windows all the external doors, soffits fascias and rainwater systems over the last 20 years. They have recently completed the complete refurbishment of the conservatory they installed for us over 20 years ago now including new high efficiency frames and windows and a solid insulated roof. Needless to say we are very happy with the works completed and would highly recommend Doors and Windows.
Customer in Kent Posted on 15/12/2019 , work completed 02/12/2019