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Trusted Traders

The Edinburgh Boiler Company Ltd

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4.5

10 Reviews

About

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Boiler repair
    • Gas safety testing and inspection

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.5
10 reviews
Customer Service
4.6
Quality
4.6
Value
4.4
Sort by
Boiler fitting
Customer Service
Quality
Value
During a recent annual gas inspection, a gas engineer has pointed out some concerns regarding the gas installation by Edinburgh Boiler Company. I have photos and a report from an independent gas engineer to prove the issues really are genuine. 1) They left plasterboard debris inside the boiler which he had to clean out - he provided photos of all the debris left 2) There was plasterboard debris left on top of the boiler 3) In the loft area during installation packaging, tubing etc was simply disregarding during installation again the engineer provided photographs of this 4) On a more serious note, the installer (Edinburgh boiler company) had compromised the firestop integrity of the plasterboard ceiling by leaving a big hole when they installed a condensation pipe from the pump. 5) What was also disappointed Edinburgh Boiler Company engineer came out on a previous occasion for a service but did not mention these issues so it makes me question the integrity of the company. This was only brought out by an independent engineer. 6) Also when I informed the company they insisted on a weekday daytime appointment am/pm slot despite the inconvenience that has been caused due to bad installation. It is difficult to get time off work.
Customer in Edinburgh Posted on 19/02/2020 , work completed 18/02/2020
My review
Customer Service
Quality
Value
Excellent service.
Derek, Midlothian Posted on 19/07/2017 , work completed 19/07/2017
Brilliant and highly recommended
Customer Service
Quality
Value
This is a first class outfit - friendly, helpful, efficient and represent high quality combined with good value. Blair did excellent work on two jobs for me. Thank you.
Steven Davis Posted on 17/07/2017 , work completed 17/07/2017
Prompt and professional
Customer Service
Quality
Value
Edinburgh Boiler Company handled everything about this job very efficiently and professionally. Easy to contact, quick to come and supply us with a quote and very accommodating when trying to arrange an installation date. Job was done exactly when they said it would be with absolutely no fuss. Good standard of workmanship. Very pleased with what the company did for us.
Brian, Midlothian Posted on 26/05/2017 , work completed 26/05/2017
Polite & prompt
Customer Service
Quality
Value
Boiler replacement
Which? Trusted Traders Consumer Posted on 24/04/2017 , work completed 24/04/2017
Great work
Customer Service
Quality
Value
Old boiler replaced with combi boiler. Mark and his team were great. We had a problem with the shower/bathroom (not their fault) after new one installed and they were very helpful when we were trying to sort this out. Would definitely recommend.
Which? Trusted Traders Consumer Posted on 10/02/2017 , work completed 10/02/2017
Great company
Customer Service
Quality
Value
I have used this company numerous times as they never let me down. I'm a Maintenance Manager and can encounter some difficulties with updating or fixing boiler but Mark has always been my go to trader. He cleans up after himself and I know I can use him in an emergency - I'd definitely recommend them
Which? Trusted Traders Consumer Posted on 09/02/2017 , work completed 09/02/2017
100% satisfaction
Customer Service
Quality
Value
New combi boiler installed and old one removed. Excellent service, quick, cleaned up well and no problems at all.
Which? Trusted Traders Consumer Posted on 10/12/2016 , work completed 10/12/2016
Happy Customer
Customer Service
Quality
Value
it was the first time I'd used Edinburgh Boilers after finding them online. They gave a good quote and replaced an old boiler and some radiators for me. They did a great job
Which? Trusted Traders Consumer Posted on 12/11/2016 , work completed 12/11/2016
Replacement boiler
Customer Service
Quality
Value
We had a new replacement boiler fitted by the Edinburgh boiler company price was competitive the guys were on time and were very clean and tidy workmen they explained the new system well to us and the price quoted was the price paid would and have recommended to friends overall excellent service
Which? Trusted Traders Consumer Posted on 01/08/2016 , work completed 01/08/2016