Endorsed by Which?

The English Garden Company Limited

4.7

158 Reviews

Opening Hours
Today - 08:30–17:00
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–17:00
  • Saturday 08:30–17:00
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

We are an award winning, family run garden and tree company. Established in 1974.

Expert and pro-active care for your gardens and trees using the latest practices and products.

Our staff are fully qualified and passionate about beautiful gardens, lawns and trees.

We are a ‘one stop’ shop for all our client’s garden and tree needs.

If you care about your garden and trees, please call 01707 645069 to book a free consultation.

What we do

  • Gardeners and landscape designers

    • Garden maintenance
    • Planting
    • Hedge trimming
    • Lawn treatment
    • Garden clearance
  • Tree surgeons

    • Tree reductions
    • Stump grinding
    • Tree removal
    • Tree thinning
    • Tree planting
  • Landscape contractors

    • Turfing
    • Irrigation systems
    • Decking
    • Artificial lawns
    • Hard landscaping
  • More Services

    • tree reports
    • garden design and build
    • pressure washing
    • logs

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.7
158 reviews
Customer Service
4.8
Quality
4.8
Value
4.5
Sort by
Planting and pond clearance
Customer Service
Quality
Value
The work involved some planting to hide a broken concrete upstand and clearing our pond which was choked with plants. Neil came quickly to discuss our needs and was helpful in suggesting alternative plants when we werent keen on the first suggestions. The work was done well and everything was left clean and tidy. I would be happy to use the company again.
Customer in Hertfordshire Posted on 06/12/2023 , work completed 04/12/2023
Amazing work!
Customer Service
Quality
Value
We needed to have a mature beech tree cut down and removed because it was too close to the rear wall of our house. There was a problem with access, as we have side alley or direct through-way to the street except via the house. Neil and his team did an amazing job. They took down the tree and removed every last trace of it within two hours, and they left everything so clean and tidy behind themselves we could hardly believe it. In addition to that, the members of the team were friendly, approachable and considerate throughout. Really, we don't have words - except for amazing!
Customer in Greater London Posted on 22/11/2023 , work completed 20/11/2023
Great Garden Autumn/Winter preparation
Customer Service
Quality
Value
Having not had time during the year to keep the garden under control, the team did a great job tidying the shrubs and clearing the borders. The garden looked so much wider, with the side path now visible and a whole lot tidier. The team of two did an amazing job. One of their team had not come in that day but they came back two days later to finish off. The were very professional and cleared everything away and very friendly. Highly recommended.
Customer in Hertfordshire Posted on 31/10/2023 , work completed 27/10/2023
Delighted with my new fence
Customer Service
Quality
Value
Just a brief note to express my delight with my new fence! The workmanship is excellent, the team that completed the job were most professional and the price very competitive. The job was performed exactly as per the quotation. I would have no hesitation in recommending The English Garden Company Ltd.
Customer in Greater London Posted on 22/05/2023 , work completed 20/05/2023
Very professional tree felling/stump grinding
Customer Service
Quality
Value
We contacted the English Garden Company (also operate as the English Tree Company) about a tree that was at risk of coming down following the recent storms. We received a quote and were booked in very promptly and a team arrived on a Saturday morning to complete the work. The work was done very quickly and to a high standard. They were very conscientious and tried to avoid making any mess where they had to pass through our utility room and checked with us to make sure we were happy with the completed work before filling in the hole the stump had been in. In addition to the work we'd hired them for, they noticed that a fence panel that had fallen down needed to be put back in place and did this as well which was greatly appreciated. Would happily use the English Garden Company again.
Customer in Greater London Posted on 02/03/2022 , work completed 26/02/2022
Trusted professionals
Customer Service
Quality
Value
Have used The English Garden company several times eg work tree surgery. Yesterday they did a major garden pruning for us and the garden looks still great but twice the size with all the stuff gone that didn’t add any value. the two gardeners worked solidly for 8 hours easily, but were extremely pleasant and tidied up beautifully after they finished. Cannot recommend highly enough. They are very popular in the local area and rightly so. And they are not as expensive as you might imagine in fact I think they are very reasonably priced and good value. Before doing the work they came to discuss my needs, wrote up a plan and then did exactly what was agreed. Delighted 😀
Customer in Greater London Posted on 14/12/2021 , work completed 13/12/2021
Highly Recommended
Customer Service
Quality
Value
A pleasure to deal with. The whole team is friendly, always courteous and professional. The work was carried out to a high standard and the whole area left spotless. You do get what you pay for. I wouldn't hesitate to work with the English Garden Company again. If quality and experience are important to you, give them a call!
Alex in Greater London Posted on 14/07/2021 , work completed 10/07/2021
Highly recommended
Customer Service
Quality
Value
I highly recommend The English Garden Company: from Keirsa in the office who was extremely friendly and helpful, to Paul who came out to quote, gave excellent advice and then carried out the work to the highest standard. I am so pleased with the results of my garden makeover and I now intend to use the company to redesign my front garden later in the year. Thank you to everyone at the English Garden Company for carrying out an efficient and professional job.
Lynne in Hertfordshire Posted on 28/06/2021 , work completed 26/06/2021
Clean and efficient removal of tree from front garden
Customer Service
Quality
Value
The English Garden Company quoted a reasonable price to remove a tall tree from our front garden which had been causing us concern due to its size. The team arrived on time, were efficient in cutting down the tree in stages . They did not cause any damage to surrounding plants or fences and paving. they were very personable and cleared up all the branches, trunk sawdust etc and took them away. The job was neat and was done quickly. I recommend this company.
David in Greater London Posted on 28/06/2021 , work completed 27/05/2021
superb job!
Customer Service
Quality
Value
I cannot recommend The English Garden Company highly enough. Everything they did was to the highest standard. They are super efficient and professional and over nice guys too. Thanks to them, our garden now looks stunning.
Laura in Greater London Posted on 21/06/2021 , work completed 14/06/2021
Exceptionally professional organisation.
Customer Service
Quality
Value
All dealings were very pleasant and professional: my initial telephone call and later telephone and e-mail contacts with Kiersa Cunningham and Jean Colbourne in the office; the inspection visit & quote from Neil Fletcher; and dealings on the day with Paul and Roo. Paul and Roo, arrived promptly and were very considerate as regards causing the minimum of disturbance in regard to parking, access and loading. My initial request, on which the quotation was based, was for the removal of four branches. After they had swiftly and efficiently removed three of the relevant branches they asked to speak to me. They pointed out that, whilst totally willing to proceed with the removal of the fourth branch, if I insisted on this, they would both strongly advise against it, both for the good of the tree and for my own longer term aims, as removal of the fourth branch would unbalance the appearance of the tree and lead more swiftly to the decay of a fifth branch, which I wanted to preserve. After a pleasant and, on their part, clearly well-informed discussion, I was convinced to follow their advice. I was impressed that they put the long-term good of the tree, and my ultimate aims, ahead of small, short-term financial considerations. They then proceeded to remove everything carefully and efficiently, leaving the area neat and tidy. I had gone to this firm because they had done a good job on another tree some ten years ago.
John in Greater London Posted on 08/06/2021 , work completed 27/05/2021
Thank you The English Garden Company
Customer Service
Quality
Value
I would highly recommend The English Garden Company. My garden was overhung with neighbouring holly trees and fir trees creating a large canopy of shade in my garden. My fences and back gate were also in a very poor state. I called The EGC and spoke with the very friendly Kiersa who arranged for Neil to visit and assess the trees and for Savin who came to look at the fences and gate. Upon receiving the quotes for the work needed, I contacted Kiersa who arranged the dates for the work to be carried out. I thought that it would take a whole week at least to clear the trees etc let alone taking away the old dilapidated fence and gate and replacing it with the new one. To my absolute delight and amazement, the trees and overhung foliage was cut back and cleared away in half a day. The guys cleared up so well that you wouldn’t have known that they had worked so hard to clear away so much. The same applies to the fencing and new gate. Savin and his team did an amazing job and worked nonstop to get the new fences and gate completed in just one 1day! The whole team were very friendly and knowledgeable and the customer service was just fantastic. Thank you all at The English Garden Company.
Customer in Greater London Posted on 30/04/2021 , work completed 29/04/2021
excellent work
Customer Service
Quality
Value
We hired the ETC to sort out overgrown trees. Great job -fantastic communications from start to finish - and great clear up afterwards. The workmen were professional and really friendly. Highly recommend.
Customer in Greater London Posted on 04/03/2021 , work completed 25/02/2021
Brilliant makeover for my garden
Customer Service
Quality
Value
I had no idea really what a makeover for the garden would entail. Now I do. When I contacted the Company they explained options, were friendly, clear and communicated promptly. I had a consultation with Neil who patiently spent time looking carefully round the garden, commenting and advising and listening to me. The proposal that I received accurately mirrored our meeting. I cannot recommend the English Garden Company highly enough. They have transformed what I thought was in fairly decent shape and turned it into a lovely garden front and back. Steven and Alfie were professional, friendly and worked solidly through the day. They cleared up after themselves and left everything neat and tidy when they left.
Customer in Greater London Posted on 05/11/2020 , work completed 09/10/2020
Total garden renovation
Customer Service
Quality
Value
Neil (head gardener) gave me invaluable advice when I started my garden project (get a designer to achieve a very special garden, thank you, Annabelle). Throughout the process, Neil and his admin team (Harriet and Keirsa) were fabulous support. The hard landscapers, Andrew, Martin, Mark, and Vasyl were consummate professionals - Polite, very tidy, friendly and SO hard working. The quality of the work is second to none. And I have a garden that was once derelict and is now a delight. I cannot recommend this company enough and I would suggest achieving your dream garden, chose them!
Customer in Greater London Posted on 11/04/2020 , work completed 14/02/2020
First class in every way
Customer Service
Quality
Value
Josef and his team did everything we wanted efficiently, promptly and to the highest standard. They conducted all the negotiations with the local Council, as there was a TPO on one tree and others still needed consent within a Conservation area. Their presentation was persuasive, and all the necessary consents were given at the first time of asking. The works themselves were everything we could have asked for. Particularly welcome were the efforts the team made to leave everything clean and tidy.
Customer in Greater London Posted on 18/02/2020 , work completed 15/02/2020
Experienced and professional
Customer Service
Quality
Value
We have an old apple tree in need of reshaping and English Garden Company did an excellent job, tidying up and leaving the area ship-shape.
Susan, London Posted on 03/02/2020 , work completed 03/02/2020
Beautiful, high-quality work.
Customer Service
Quality
Value
Neil and his team removed an old hedge and replaced with lavender and roses. Everything looks perfectly tidy and high quality, and the area was left in a clean state. Keirsa, Donna, and Jean were also very helpful - they answered all of my questions and provided amazing support. I did a ton of research prior to choosing English Garden Company and you won't find a better service out there. I absolutely love my garden!!!
Krysten, Hertfordshire Posted on 09/12/2019 , work completed 09/12/2019
Very cleanly done.
Customer Service
Quality
Value
Topping and shaping decorative pear tree. Very cleanly done, pleasant and no hassle. Thanks.
Fay, London Posted on 06/12/2019 , work completed 06/12/2019
Good work
Customer Service
Quality
Value
Very good work. I would use them again.
M, Hertfordshire Posted on 18/11/2019 , work completed 18/11/2019
Excellent and efficient.
Customer Service
Quality
Value
Trimming back a row of Leylandii trees. Work carried out efficiently and courteously to the agreed price. Very satisfied.
Maureen, Hertfordshire Posted on 16/11/2019 , work completed 16/11/2019
Excellent as always
Customer Service
Quality
Value
General tidying up, price etc, tidy, helpful and polite - work done properly and efficiently. Garden always looks great afterwards. My name is NOT to be published.
K., London Posted on 16/11/2019 , work completed 16/11/2019
Excellent service
Customer Service
Quality
Value
I was given a recommendation for this company by my neighbour. The service from the English Garden Company was outstanding. The contact from the people in the office was always friendly and efficient. The work carried out was completed in a very professional manner leaving the site clear and tidy. Time was available for discussion and advice on other matters relating to the garden and possible further work. It has been an absolute pleasure to be a new customer and to receive such excellent customer service. Highly recommended.
PW Posted on 15/11/2019 , work completed 09/11/2019
Good job done.
Customer Service
Quality
Value
One time. Very tidy - cleaned up after the work. Good job done.
Robert, Hertfordshire Posted on 11/11/2019 , work completed 11/11/2019
My review.
Customer Service
Quality
Value
Reducing height of a fir tree. Work done well and garden left tidy.
B, Hertfordshire Posted on 09/11/2019 , work completed 09/11/2019
My review
Customer Service
Quality
Value
I have been very impressed with the work done by your (this) company. Good customer service too, thanks to all. Pricey though!
Lynda, Hertfordshire Posted on 08/11/2019 , work completed 08/11/2019
Good work ethic and great work
Customer Service
Quality
Value
Good communication with the office and work carried out when promised with very efficient and friendly workers. Job was done with constant consultation with us to ensure it was what we wanted. The final result was very satisfactory and all mess cleared to leave a great looking garden. From the outset the tree surgeon gave you confidence in him and his knowledge, which was reassuring and removed any concerns we had about the job.
Customer in Hertfordshire Posted on 21/08/2019 , work completed 19/08/2019
Very professional.
Customer Service
Quality
Value
The English garden company landscaped my back garden in the most satisfying and perfect setting. Neil and his team are very professional with a great communication set up with calls, emails, text and meeting which were so vital to get it to my own fabulous stunning and relaxing garden. The team goes out of their way to help.
Marie, Middlesex Posted on 19/08/2019 , work completed 19/08/2019
Great work
Customer Service
Quality
Value
Great job - work was done very efficiently, quietly (well as far as that is possible) and tidied up - would not hesitate to use again and we already had them up for new job.
K, London Posted on 19/08/2019 , work completed 19/08/2019
Very professional
Customer Service
Quality
Value
Following a visit to our garden, a comprehensive quote was provided and the team turned up on time and carried out the work to a very high standard, clearing everything up and clearing all rubbish from site. Would recommend.
Gareth, Hertfordshire Posted on 05/08/2019 , work completed 05/08/2019
3rd time used
Customer Service
Quality
Value
The re-turfing of the back lawn. Making a wild flower patch, was done to an impressive standard - it's the third time we've used Neil & his team & it won't be the last time!
B, London Posted on 15/07/2019 , work completed 15/07/2019
Simply superb
Customer Service
Quality
Value
Garden makeover & renovation carried out in a very friendly, efficient thoughtful and professional way. Amazing transformation in one day and delighted with the results.
John, Hertfordshire Posted on 10/07/2019 , work completed 10/07/2019
Very satisfied
Customer Service
Quality
Value
Very satisfied with all aspects of the service received.
D, Hertfordshire Posted on 08/04/2019 , work completed 08/04/2019
Prioritised jobs to sell us plants
Customer Service
Quality
Value
We used the English Garden company to maintain our garden. They didn't do jobs that they said they wold do (e.g. turn compost) and prioritised what they wanted to do rather than what we asked. The motive seems to be to sell plants. They planted a small hedge and charged us £1400 without warning us of the cost.
Customer in Greater London Posted on 27/03/2019 , work completed 08/03/2019
The trader replied (on 05/04/2019)
We are sorry we did not inform you of the price of the Box hedging & topiary plants. We had offered suggestions to your wife twice and had given options to replant the originally poorly planted beds prior to sourcing the Box plants. We agreed to undertake the work under your existing maintenance agreement, it would be normal practice to quote the works first, as a separate project but this way it saved you any additional labour charges. Upon reflection we should of given a cost of the Box & topiary plants and for that omission we apologise. We are now looking at our procedures to ensure that any additional works like these that are carried out during the maintenance, that the client is always made aware of the plant costs. It is irrelevant, but the charge for the plants used were substantially cheaper than similar available online as we pointed out, plus we guarantee for a period of 12 months under our maintenance. Our brief when we took on your garden in October was to renovate the gardens, substantial work which with the exception of one remaining bed, we had achieved, I had several discussions about our progress with your wife. Turning the compost bins was not a priority and we would of been actioned once we had the gardens up to standard. As a goodwill gesture have arranged a 25% credit off your March invoice and again apologise for not informing your wife on the cost of your Box plants.
Many years of helpful use
Customer Service
Quality
Value
I have used this firm for many years. They are professional and efficient - both in arranging the work and carrying it out. The work is always done by the same person who knows our garden and trees very well. I have complete confidence in them.
Jane, London Posted on 09/02/2019 , work completed 09/02/2019
Good manner - did what they could
Customer Service
Quality
Value
Carried out tree works on a TPO council pine tree at rear of and off our property. The tree has not been looked after by the council. Budget given, schedule met, only council who caused delays. It was an ugly tree which over hang our garden and blocked out the sun. Great company - they build rapport and make sure you are satisfied.
Shelley, Hertfordshire Posted on 10/01/2019 , work completed 10/01/2019
Friendly and efficient.
Customer Service
Quality
Value
The English Garden team re-built part of a fence that had fallen down and treated an area of the garden that had been infested with fungi. Friendly and alert, made sure to exchange some panels which were the wrong size, kept us informed of what they were doing.
Aileen, London Posted on 09/01/2019 , work completed 09/01/2019
Tree Works and Gardening
Customer Service
Quality
Value
Neil and his team are always efficient, pleasant and professional. Their knowledge and expertise make a big difference to our garden. Work is carried out to a high standard and with a minimum of fuss.
Customer in Greater London Posted on 10/12/2018 , work completed 30/11/2018
Great service & results
Customer Service
Quality
Value
We used this company in the summer to make our front garden look like a garden again & they have just worked the same magic on our back garden. Professional & efficient.
Customer in Greater London Posted on 10/12/2018 , work completed 05/12/2018
Excellent work
Customer Service
Quality
Value
I was extremely pleased with the results of Neil's (and his team) work. He was very professional and I have no hesitation in recommending him.
Customer in Hertfordshire Posted on 07/12/2018 , work completed 30/11/2018
Outstanding tree work
Customer Service
Quality
Value
Jo and his team arrived on time. They were extremely professional, friendly, courteous and polite. Jo wanted to ensure that they did the work exactly how I wanted it and they did, they went above and beyond what I'd asked. They all worked so fast and efficiently and didn't cause any damage to any other part of my garden or leave any debris in my neighbours gardens. They left my garden tidy and the trees look great! My neighbours commented and said how nice all my trees looked!
Customer in Leicestershire Posted on 28/11/2018 , work completed 19/11/2018
Helpful professionals
Customer Service
Quality
Value
Tree work done with skill, care and efficiency, by most helpful professionals. The results exceeded expectations.
Frances, Hertfordshire Posted on 05/11/2018 , work completed 05/11/2018
Professional
Customer Service
Quality
Value
I was pleased with the booking arrangement for the tree felling job in my garden. On meeting the tree surgeon, his approach was polite, friendly and he worked professionally throughout the work. The estimate was exactly what was paid for. I received advice from the tree surgeon related to future use of the garden area where the felled tree was removed from. I was very pleased with both the work and the friendly approach of the staff I dealt with.
Lesley, Hertfordshire Posted on 03/11/2018 , work completed 03/11/2018
My review
Customer Service
Quality
Value
Very neat, clean job - one time, and they explained all they had done and hoped it was satisfactory - which it was in all ways.
Pamela, Hertfordshire Posted on 01/08/2018 , work completed 01/08/2018
Prompt and efficient
Customer Service
Quality
Value
The work was carried out efficiently and in spite of the very high temperatures (33C). The finished work was as I expected and I was very pleased with the result.
Carl, Hertfordshire Posted on 25/07/2018 , work completed 25/07/2018
Good results
Customer Service
Quality
Value
Very pleased with the work - will be using them again.
Beth, London Posted on 09/07/2018 , work completed 09/07/2018
Great job
Customer Service
Quality
Value
Needed hedge out at bottom of garden, took at least 4ft off height and pruned the rest. Used shredder and everything was cleaned up afterwards. Great job.
Sue, Hertfordshire Posted on 30/06/2018 , work completed 30/06/2018
Fabulous
Customer Service
Quality
Value
As always - fabulous! Garden is a pure joy once you've been.
N, Hertfordshire Posted on 25/06/2018 , work completed 25/06/2018
My review
Customer Service
Quality
Value
A weedy & over grown garden was needed & pruned & now looks like a garden again.
Olive, Hertfordshire Posted on 13/06/2018 , work completed 13/06/2018
High standard
Customer Service
Quality
Value
Two man job to trim two high hedges. One man arrived early, and other man an hour later (probably between jobs), overall job was to a high standard. A couple of things to improve. More detailed clearance of hedge trimmings - lots remained within existing garden plants. Ask before sitting close to our conservatory smoking a cigarette.
A, Hertfordshire Posted on 08/06/2018 , work completed 08/06/2018
Excellent work!
Customer Service
Quality
Value
Amazing results every time.
C, Hertfordshire Posted on 14/05/2018 , work completed 14/05/2018
Fab work!
Customer Service
Quality
Value
These guys are fab! Work is always brilliant and makes my garden a joy. Highly recommended.
Natascha, Hertfordshire Posted on 26/04/2018 , work completed 26/04/2018
Top class company
Customer Service
Quality
Value
I choose this company to tidy my garden every winter because they do an outstanding job. Always hardworking, knowledgeable, and courteous, and they go the extra mile. I would highly recommend them.
VG Wilson Posted on 15/04/2018 , work completed 15/04/2018
Excellent job
Customer Service
Quality
Value
Prompt, tidied up as they went along and put everything they'd moved back once they'd finished. Very polite and safety conscious most impressed with the speed in which the tree was felled.
Lesley, Hertfordshire Posted on 06/04/2018 , work completed 06/04/2018
Excellent job
Customer Service
Quality
Value
Prompt, tidied up as they went along and put everything they'd moved back once they'd finished. Very polite and safety conscious most impressed with the speed in which the tree was felled.
Lesley, Hertfordshire Posted on 06/04/2018 , work completed 06/04/2018
Totally professional
Customer Service
Quality
Value
Absolute professional company. Worked very hard for 8 hours, finished the work on time and garden never looked so good. Highly recommend, hassle-free, courteous, left property in immaculate state.
Danielle, London Posted on 26/03/2018 , work completed 26/03/2018
Professional & Pleasing
Customer Service
Quality
Value
Annual makeover of small trees & large shrubs. Very professional from booking work dates to attendance. Very pleasing result. EGC led by tree expert Joe have been working for us for more than 10 years now.
Peter, London Posted on 24/02/2018 , work completed 24/02/2018
Excellent job
Customer Service
Quality
Value
Tree works completed on time - reliable company, cleared site satisfactory, good workers & punctual. Can recommend.
Michelle, London Posted on 19/02/2018 , work completed 19/02/2018
Brilliant job
Customer Service
Quality
Value
The job involved the cutting back of a lime tree. They provided an excellent service with great courtesy. I would recommend this company.
A, Hertfordshire Posted on 19/02/2018 , work completed 19/02/2018
Excellent job - informative professionals
Customer Service
Quality
Value
Efficient, knowledgeable, communicative, polite and friendly. We highly recommend these guys!
Ruth, Hertfordshire Posted on 31/01/2018 , work completed 31/01/2018
Outstanding work
Customer Service
Quality
Value
Needed 5 trees removed. Team of 2 turned up on time. Very courteous and very efficiently removed trees with minimal fuss and very tidy. Would certainly recommend.
Rob, Hertfordshire Posted on 11/01/2018 , work completed 11/01/2018
Ultra Brilliant job
Customer Service
Quality
Value
What a wonderful job done on my lawn, can't believe it can look so good. Not the cheapest quote but the best quality lawn and workmanship.
Cathy, London Posted on 18/12/2017 , work completed 18/12/2017
My review
Customer Service
Quality
Value
All individuals that are related to our work for this company are very polite and nice to deal with including the guys.
M, London Posted on 13/11/2017 , work completed 13/11/2017
Professional and Courteous
Customer Service
Quality
Value
We were pleased with the work carried out on our trees by the team. They were professional and courteous and the office administration very good.
Maureen, Hertfordshire Posted on 11/11/2017 , work completed 11/11/2017
My review
Customer Service
Quality
Value
The English Garden Company landscaped our garden and I am extremely happy with the results. Understood what I wanted, carried out the work in a timely fashion, were very tidy and paid agreed quote. Would strongly recommend.
Christina, Hertfordshire Posted on 06/11/2017 , work completed 06/11/2017
My review
Customer Service
Quality
Value
The men arrived on time and carried out the work very efficiently. They were polite and thoughtful to our needs and requests: cleaning up was also done well, and on the whole a very good days work.
D, Hertfordshire Posted on 03/11/2017 , work completed 03/11/2017
Clean neat job
Customer Service
Quality
Value
I would recommend their firm to anyone, it was a clean neat job, well cleared up. On time and exactly what I required.
B, Hertfordshire Posted on 23/09/2017 , work completed 23/09/2017
My review
Customer Service
Quality
Value
Worked quickly and tidied up as they went along. They have done a really good job and I will certainly use them again.
Gil, Hertfordshire Posted on 20/09/2017 , work completed 20/09/2017
Expert and professional service
Customer Service
Quality
Value
Have used this company several times & always found them to be professional, courteous and efficient. You can have confidence in their expertise and knowledge.
Christine, London Posted on 09/09/2017 , work completed 09/09/2017
My review
Customer Service
Quality
Value
Good job, on time and good communication.
Neil, Hertfordshire Posted on 14/08/2017 , work completed 14/08/2017
Great job
Customer Service
Quality
Value
An excellent trim to my extensive wisteria, by Joe. Joe did a great job and left the garden neat and tidy.
M, Hertfordshire Posted on 31/07/2017 , work completed 31/07/2017
Brilliant job
Customer Service
Quality
Value
First time using them but they were great. Professional from the start. Quick to reply to questions and ultimately get the job completed quickly.
Oswald, London Posted on 30/06/2017 , work completed 30/06/2017
Fencing - professional, will recommend
Customer Service
Quality
Value
English Garden did a great job putting up a new fence. Sounds an easy job, but not so. Lots of heavy lifting but also spot on measurement to get it looking just right. Impressed by this job we asked them back to give the whole garden a good spring spruce up - which has paid off handsomely giving our plants space to grow into.
Richard, London Posted on 05/04/2017 , work completed 05/04/2017
Superb service
Customer Service
Quality
Value
Absolutely superb service. Exceeded our expectations & would recommend to anyone.
N, Hertfordshire Posted on 06/02/2017 , work completed 06/02/2017
Excellent job
Customer Service
Quality
Value
Professional - well done - trees & fruit trees look more healthy. We will continue our plans to deal with trees using the English Garden Tree Company Ltd. Recommend them without reserve.
Michelle, London Posted on 26/01/2017 , work completed 26/01/2017
Great Service
Customer Service
Quality
Value
In addition to undertaking re-design work in our garden the company also replaced an elevated veranda at the back of our house. In all instances the company was a pleasure to deal with. Initial estimates were gone through in detail and options explained; all the staff who undertook the work were professional and helpful (in the case of the two who rebuilt the veranda, they were such good company we were sorry to see them go!). We would definitely use the company again.
Which? consumer Posted on 18/01/2017 , work completed 18/01/2017
Terrible service, total disorganization
Customer Service
Quality
Value
This gardening company has a big issue with communication. They came to cut the grass on many occasions when we specifically asked them not to and then invoiced us for them. Despite agreeing to waive the fee, they then kept chasing us for payment. I have a severe allergy to grass so we included a clause in the contract providing that they should give us 24 hours notice before coming. They failed to follow this provision also. We asked them to liaise with my husband. Instead since the beginning they call me and all invoices have been in my name. We had to ask them repeatedly to change this. Given the price and the terrible level of service, I would not recommend this gardening company.
Anak Kuching Posted on 21/12/2016 , work completed 21/12/2016
The trader replied (on 11/02/2017)
Dear Anuk, I am sorry we have fell short in providing you with the high service you were expecting. I admit we messed up on this occasion and have expressed our apologies on several occasions to you for calling without informing you, despite you requesting a call every 4 weeks, I understand you needed reminding of when we were due, which we did not do on two occasions. When you approached us again after the initial cancellation to take up our services again, there was a miscommunication between myself and the foreman. Eager to get a firm date for the first call back after our first error which I gave to you before we had officially agreed to start, the foreman had mistook my question as an instruction, and hence we are unfortunately where we are today. I apologised and credited all calls made where we didn’t notify you, but where you state we were chasing money that was not due is not true, and we have since agreed this and received payment for which I thank you. Due to a large intake of clients last year, we are now looking at employing another member of staff to increase efficiency within the admin team to ensure we provide the service our clients would expect from a professional company. Thank you for your comments and I wish you luck with the garden in the future.
Good advice and excellent work.
Customer Service
Quality
Value
Josef was very professional, polite, and hardworking. Offered good advice when asked and was very knowledgeable. He really cared about the trees in my garden, and was very careful not to carry out any unnecessary pruning and to look after the garden.
Anne, Hertfordshire Posted on 20/12/2016 , work completed 20/12/2016
My review
Customer Service
Quality
Value
Most courteous, efficient & tidy.
Steven, London Posted on 13/12/2016 , work completed 13/12/2016
Excellent job
Customer Service
Quality
Value
An excellent job done to a very high standard. Would certainly recommend to others.
Nadia, Hertfordshire Posted on 02/12/2016 , work completed 02/12/2016
Efficient.
Customer Service
Quality
Value
Carried out work - pruning shrubs, removing a shrub, tidying flower beds quickly and efficiently. Cleaned all debris and mess and left garden tidy.
Which? Trusted Traders Consumer Posted on 28/11/2016 , work completed 28/11/2016
Brilliant job as always
Customer Service
Quality
Value
After an initial estimate, the operator (who was without his assistant due to illness) was punctual, knowledgeable and stayed on the job without a break until it was finished 6 hours later! He went the 'second mile' in clearing up after so much tree cutting & the garden looked perfect when he finished. Having had this gentleman & his company for a number of years, I have no hesitation in recommending them. (In fact, I have already recommended them to my neighbours).
R, London Posted on 16/11/2016 , work completed 16/11/2016
Excellent job
Customer Service
Quality
Value
Each time the firm has reduced & shaped my garden trees (approx. 3-4 yearly), they have done an excellent job & been very pleasant to deal with.
Joy, London Posted on 11/11/2016 , work completed 11/11/2016
My Review
Customer Service
Quality
Value
Very efficient as always.
Margaret, London Posted on 11/11/2016 , work completed 11/11/2016
Excellent work
Customer Service
Quality
Value
We needed repairs to a balcony and struggled to find someone to do them. The English Garden Company put together an excellent team who were a pleasure to work with. The work is of a high quality and looks very good.
Valerie, Hertfordshire Posted on 10/11/2016 , work completed 10/11/2016
Thorough & professional
Customer Service
Quality
Value
The staff told me what they were going to do, answered queries and checked that I was happy with their work. They were well informed and gave advice.
Alan, Middlesex Posted on 01/10/2016 , work completed 01/10/2016
My Review
Customer Service
Quality
Value
We had a problem getting quote by email but once that was solved one etc. service was very good.. The tree was removed quickly and the garden was left very clean and tidy.
Margaret, Hertfordshire Posted on 21/09/2016 , work completed 21/09/2016
My Review
Customer Service
Quality
Value
Would certainly recommend. A high standard of work, efficiently carried out.
Lynn, London Posted on 13/08/2016 , work completed 13/08/2016
My Review
Customer Service
Quality
Value
Good company, punctual and excellent job completion.
M, Hertfordshire Posted on 10/08/2016 , work completed 10/08/2016
Professional and competent.
Customer Service
Quality
Value
They have cut our long garden hedge and trimmed trees for us for a number of years. They have always done a good job and worked hard.
Robin, Hertfordshire Posted on 10/08/2016 , work completed 10/08/2016
Beyond Expectations
Customer Service
Quality
Value
I would truly recommend this company to friends and family. From day one from quote and job completion employees are friendly. respect full and are very hard working. Kept informed of all work too that he carried out and completed.
R, Hertfordshire Posted on 27/07/2016 , work completed 27/07/2016
Professional and Reliable
Customer Service
Quality
Value
This is the third job that The English Garden/Tree Company have completed for me - all large jobs such as tree surgery. I find them always going the extra mile to help - plus they really know their stuff.
Sharon, London Posted on 01/06/2016 , work completed 01/06/2016
Very satisfactory
Customer Service
Quality
Value
The job was executed simply and efficiently.
Which? Trusted Traders Consumer Posted on 05/05/2016 , work completed 05/05/2016
First Class
Customer Service
Quality
Value
Very prompt, first class service for cutting back the garden hedges and fixing my water feature. Nothing is too much trouble and I'd highly recommend this company.
Madeline, Hertfordshire Posted on 28/04/2016 , work completed 28/04/2016
Worked very hard
Customer Service
Quality
Value
Worked very hard and tirelessly all day 8-5pm. Very impressed with the way they transformed my tired overgrown garden into something respectable and pleasing to the eye.
Nicola, Hertfordshire Posted on 18/04/2016 , work completed 18/04/2016
Excellent Work
Customer Service
Quality
Value
We booked The English Garden Company to rework and tidy up our overgrown front garden. The end result exceeded expectation, the guys were really informative and gave me great advise on how to maintain the plot. Would highly recommend.
2011-08-12 18:05:47.19 Posted on 13/04/2016 , work completed 13/04/2016
Prompt and professional
Customer Service
Quality
Value
I have used this company for several years and I have no hesitation in recommending their services. This team always provide a prompt and professional job.
R, Hertfordshire Posted on 27/02/2016 , work completed 27/02/2016
Fantastic job
Customer Service
Quality
Value
Couldn't be happier with the work. We had beautiful, healthy jasmines plated around our patio doors and also some standard bay trees adjacent to our steps. Both look fantastic and always nice to hear compliments from visitors.
Paul, Essex Posted on 25/02/2016 , work completed 25/02/2016
My Review
Customer Service
Quality
Value
Great service
Shirlony, Hertfordshire Posted on 16/02/2016 , work completed 16/02/2016
Another excellent job
Customer Service
Quality
Value
I have used this company a few times over the last few years. They have always been extremely professional, done an excellent job, been super tidy and non intensive and I would have no hesitation in recommending them.
K, London Posted on 15/02/2016 , work completed 15/02/2016
My Review
Customer Service
Quality
Value
Carried out repair of garden fence damaged by high winds. Done with care and thoroughly to my wife's satisfaction - she is the gardener. We were delighted with their work.
B, Hertfordshire Posted on 08/02/2016 , work completed 08/02/2016
My Review
Customer Service
Quality
Value
For over ten years I have, on a biannual period, The English Garden Co Ltd come to my home to prune and cut back trees and bushes in my garden. They are excellent in carrying out the work and I have every confidence in them, and would recommend them.
D, Hertfordshire Posted on 27/01/2016 , work completed 27/01/2016
My Review
Customer Service
Quality
Value
Prompt response to request for quote. Fitted in with my availability for dates to carry out work. Turned up on time. Cleaned up extremely well. Very pleased.
David, Hertfordshire Posted on 13/01/2016 , work completed 13/01/2016
Prompt and professional
Customer Service
Quality
Value
A/A and courteous.
M, Hertfordshire Posted on 16/12/2015 , work completed 16/12/2015
Excellent workmanship
Customer Service
Quality
Value
The English Garden Company put up new fencing in our back garden. They removed all old fencing and put in new posts. The fencing is very well secured and has come through recent storms completely unscathed. Very, very happy with the new fencing and very friendly, courteous staff who carried out the work.
Linda, Essex Posted on 05/12/2015 , work completed 05/12/2015
Excellent job
Customer Service
Quality
Value
This is the 2nd year I have used the above company for tree work. The two gardeners worked incredibly hard and carried out everything I asked for. They were charming and left my garden completely clear of any leaves, branches etc. I will certainly use them again and have recommended them to my daughter.
M, Hertfordshire Posted on 02/12/2015 , work completed 02/12/2015
My Review
Customer Service
Quality
Value
Helpful, informative professional advice and service. We received a courteous, punctual and tidy service.
Sheila, Hertfordshire Posted on 21/11/2015 , work completed 21/11/2015
Excellent work.
Customer Service
Quality
Value
Really professional. Turned up on time, were considerate of my neighbours and excellent job.
S, Hertfordshire Posted on 14/11/2015 , work completed 14/11/2015
My Review
Customer Service
Quality
Value
I was very pleased with the work. Although quite expensive, the service is brilliant. After removing several trees, the clear up was so good there wasn't a twig left behind.
Alice, Middlesex Posted on 07/11/2015 , work completed 07/11/2015
Brilliant job
Customer Service
Quality
Value
An extremely efficient, professional speedy & friendly team of workmen.
Peter, Hertfordshire Posted on 31/10/2015 , work completed 31/10/2015
Excellent work
Customer Service
Quality
Value
Quick value for money, efficient, did exactly what was agreed and left the garden clear of leaves after pollarding a large willow. Fantastic work. Josef & his colleague were cautious & mindful of neighbours.
J, Hertfordshire Posted on 31/10/2015 , work completed 31/10/2015
My Review
Customer Service
Quality
Value
Great service, will definitely use again.
Fabio, Hertfordshire Posted on 28/09/2015 , work completed 28/09/2015
My Review
Customer Service
Quality
Value
As usual, a very good experience. Staff always friendly and professional. A very good job.
Linda, London Posted on 16/09/2015 , work completed 16/09/2015
My Review
Customer Service
Quality
Value
I am very pleased with the results of pollarding my trees, tidying up afterwards. A good job, well done.
Carmel, London Posted on 09/09/2015 , work completed 09/09/2015
My Review
Customer Service
Quality
Value
Responded quickly to my initial enquiry, visited to see what was required, followed by quotation and agreed time and day for work - a days work. They did the work as I wanted, and checked with me as they did the work, and at the end. They left the site clean and tidy. Would I use them again! Yes.
Joan, Middlesex Posted on 24/08/2015 , work completed 24/08/2015
My Review
Customer Service
Quality
Value
Excellent job done. Helpful office staff, arranging date and time. Kept informed on the day when team would arrive. Hedges and overgrown ivy sorted out, arisings collected up and taken away. Care was taken not to damage existing plants, I am very pleased with the result, and will call them in again.
Susan, Hertfordshire Posted on 17/08/2015 , work completed 17/08/2015
My Review
Customer Service
Quality
Value
The English Garden Company came to return my front and back gardens. They did an absolutely fantastic job. The team are professional, thorough, friendly and were not beaten on price ( I obtained 3 quotes from other companies). Overall a faultless job and I could not be happier with the result.
Melanie, Hertfordshire Posted on 17/08/2015 , work completed 17/08/2015
Highly recommend
Customer Service
Quality
Value
Excellent, quick & efficient & very tidy.
Fran, Hertfordshire Posted on 15/08/2015 , work completed 15/08/2015
Professional Service
Customer Service
Quality
Value
This is the second time I have had the services of the English Garden Company Ltd. On both occasions they have proved to be very professional. The tenants & neighbours also commented how polite & courteous the team are and also left the site clean & tidy. Highly recommended.
Barry, Hertfordshire Posted on 10/08/2015 , work completed 10/08/2015
My Review
Customer Service
Quality
Value
Very good and efficient. Pleasant and courteous team who carried out work.
Lawrence, Middlesex Posted on 01/08/2015 , work completed 01/08/2015
New satisfied customer!
Customer Service
Quality
Value
As the E.G. Co Ltd came back to replant, reposition the garden trellis, I am very satisfied that they have addressed the problems. Thankyou.
Claire, London Posted on 01/08/2015 , work completed 01/08/2015
What a treat!
Customer Service
Quality
Value
Great gardeners - helpful, knowledgeable and very skilled, great job!
Natascha, Hertfordshire Posted on 26/06/2015 , work completed 26/06/2015
Fantastic work
Customer Service
Quality
Value
Asked for help with my grandparents' overgrown and wild garden. The team were fantastic! Professional, clean and beautiful job. I cannot recommend them highly enough. If you need garden/tree work, look no further!
Natasha, Hertfordshire Posted on 20/06/2015 , work completed 20/06/2015
My Review
Customer Service
Quality
Value
Disappointed. Trellis erected too low. Unsatisfactory plants - looked like it had been completed in 30 mins. I felt it was a very poor effort.
Claire, London Posted on 20/06/2015 , work completed 20/06/2015
My Review
Customer Service
Quality
Value
Turned up on date - did all the work required very well and even returned later in week to complete as I was unable to sign off on 15th, as I had to got out before gardeners had finished. I am very happy with result and will definitely use them again.
Gail, London Posted on 15/06/2015 , work completed 15/06/2015
Outstanding, as always
Customer Service
Quality
Value
As Always, couldn't be more delighted with the impeccable service.
Catherine, London Posted on 13/06/2015 , work completed 13/06/2015
Good Job!
Customer Service
Quality
Value
Good job. Friendly, helpful service. Able to fit in work at short notice too! Thank you.
Marzia, London Posted on 08/06/2015 , work completed 08/06/2015
My Review
Customer Service
Quality
Value
Excellent Service
Iain, Hertfordshire Posted on 03/06/2015 , work completed 03/06/2015
My Review
Customer Service
Quality
Value
Very efficient and reliable.
Roger, London Posted on 31/05/2015 , work completed 31/05/2015
My Review
Customer Service
Quality
Value
Way above average skill and customer care.
Douglas, Hertfordshire Posted on 15/05/2015 , work completed 15/05/2015
Reliable and highly professional
Customer Service
Quality
Value
This was the third time that I have used the English Garden Company to do a makeover of my garden and each time I have been most impressed by the quality, reliability and professionalism of their work. Would always recommend. Thank you.
Baljit, Hertfordshire Posted on 11/05/2015 , work completed 11/05/2015
My Review
Customer Service
Quality
Value
I used this company to carry out work to my garden at home. It needed a complete overhaul as it had become a bit ragged and bland. Dave and his team arrived on time and carried out all agreed work to an extremely high standard. I was very impressed with their professionalism throughout the whole process, and our garden now looks absolutely fantastic. I would thoroughly recommend them to anyone who wants a fabulous garden!
Alan, Middlesex Posted on 04/05/2015 , work completed 04/05/2015
My Review
Customer Service
Quality
Value
Good service, efficient and job done very professionally for removal of tree stump. Highly recommend.
Rebecca, London Posted on 02/05/2015 , work completed 02/05/2015
Garden service of excellence
Customer Service
Quality
Value
English Garden Company have been caring for our garden for many years. They give a friendly, totally reliable, courteous and professional service and our garden looks really lovely. They are a great company.
Priscilla, Hertfordshire Posted on 22/04/2015 , work completed 22/04/2015
My Review
Customer Service
Quality
Value
I could not fault this company. They were prompt, efficient and of an excellent standard. Nothing was too much trouble.
D, Hertfordshire Posted on 22/04/2015 , work completed 22/04/2015
Good job - no mess, no bother
Customer Service
Quality
Value
When I phoned to book an appointment the girl in the office was very helpful and I got the app quickly. The gardener came on time and I got the quote via email. I had used this company before and was very pleased. The quote was fair, they gave me 2 options with the work. They turned up when they said, did a good job, no mess or bother.
Leslie, Hertfordshire Posted on 16/04/2015 , work completed 16/04/2015
Smart and professional job.
Customer Service
Quality
Value
Professional, knowledgeable gardeners worked very hard and did exactly what they agreed they would do on the quote. The quote was detailed and clear. I recommend them to everyone who comments on my garden.
Amanda, Hertfordshire Posted on 13/04/2015 , work completed 13/04/2015
Always brilliant
Customer Service
Quality
Value
Really love this company, so helpful & nice to deal with. Used them numerous times on both of my houses. Not necessarily the cheapest but they do a good solid job & are always hardworking. This job was a small stump grinding. But they completely cleared & tidied our back garden b4.
Vicky, London Posted on 09/04/2015 , work completed 09/04/2015
Prompt and professional
Customer Service
Quality
Value
I have employed the company for eleven years and visitors seeing my garden never fail to express pleasure. The staff are very helpful and I would strongly recommend the company's services.
B, Hertfordshire Posted on 07/03/2015 , work completed 07/03/2015
My Review
Customer Service
Quality
Value
From first contact, through visit to estimate for the work of major and small bush pruning, carrying out the work on time, with friendly and careful attention, leaving the garden completely tidy and the large tree transformed, the smaller shrubs re-shaped. Everything I have looked for over several decades in a gardening company.
Faith, London Posted on 02/03/2015 , work completed 02/03/2015
Brilliant job
Customer Service
Quality
Value
The company provided a prompt and professional service and the personnel employed in the work were competent, friendly and helpful. I have used the company on several occasions over the years and would not hesitate to recommend its service and work force.
Anita, Hertfordshire Posted on 02/03/2015 , work completed 02/03/2015
Very good
Customer Service
Quality
Value
The English Garden team have maintained my fairly large garden to a high standard. I can highly recommend them.
Ava, London Posted on 27/02/2015 , work completed 27/02/2015
Brilliant & professional
Customer Service
Quality
Value
Our garden was the talking point of our road (East Walk) & Dave & his team were absolutely first class & we were proud of them & our garden.
Estelle, Middlesex Posted on 27/02/2015 , work completed 27/02/2015
Prompt & Professional
Customer Service
Quality
Value
Very good & efficient (***) & good natured.
Hugh, Hertfordshire Posted on 27/02/2015 , work completed 27/02/2015
Excellent work
Customer Service
Quality
Value
EGC have maintained our garden for many years & have always kept it to a high standard. They are efficient, punctual, courteous & obliging.
Linda, Hertfordshire Posted on 27/02/2015 , work completed 27/02/2015
Professional
Customer Service
Quality
Value
No hesitation in recommending. Very professional attitude always willing.
Beky, Hertfordshire Posted on 27/02/2015 , work completed 27/02/2015
Professional Service
Customer Service
Quality
Value
Been on a weekly contract for one year now very happy with service & quality friendly & efficient.
Andrew, Hertfordshire Posted on 27/02/2015 , work completed 27/02/2015
Very professional
Customer Service
Quality
Value
Had an excellent experience. Have my tree pruned by The English Garden Co. Cleaned up well after works and good communication skills. Very friendly foreman
Warren, Hertfordshire Posted on 26/02/2015 , work completed 26/02/2015
Good professional work
Customer Service
Quality
Value
Prompt arrival - not very noisy - we were particularly pleased with how the ivy was removed from the trees and everything was left clean and tidy. We put 3 for value as we find it is rather expensive especially with VAT.
Linda, Hertfordshire Posted on 23/02/2015 , work completed 23/02/2015
Prompt and professional
Customer Service
Quality
Value
I have always found the team to be helpful and cooperative.
Gillian, London Posted on 20/02/2015 , work completed 20/02/2015
My Review
Customer Service
Quality
Value
Reliable excellent service, highly recommended.
Dorothy, Hertfordshire Posted on 11/02/2015 , work completed 11/02/2015
A job well done
Customer Service
Quality
Value
Very happy with work carried out by the above company. Treefellers were very friendly but professional in their approach. Clean & tidy & explained what & what they were going to do, left my tree cut into sections as agreed.
Trisha, Hertfordshire Posted on 07/02/2015 , work completed 07/02/2015
Excellent job
Customer Service
Quality
Value
A professional job to prune back an old oak tree on a busy road. All certificates etc. were obtained by company. The work was carried out efficiently & drive cleaned thoroughly afterwards.
Fiona, London Posted on 17/01/2015 , work completed 17/01/2015
Brilliant job have used before
Customer Service
Quality
Value
Very efficient service. Very polite cleaned up well afterwards.
Christine, Hertfordshire Posted on 10/01/2015 , work completed 10/01/2015
Efficient & professional
Customer Service
Quality
Value
I have always found the English Garden Co. to be extremely efficient, reliable & friendly. They provide an excellent service.
Julia, London Posted on 10/01/2015 , work completed 10/01/2015
Has worked for me for 15 years always excellent
Customer Service
Quality
Value
Friendly & good work.
Linda, London Posted on 01/01/2015 , work completed 01/01/2015
Good job
Customer Service
Quality
Value
Excellent quality of work done by two very pleasant and co-operative individuals. This was my second appointment because the first in 2013 was so good. They are not cheap but you get what you pay for
Margaret, London Posted on 01/11/2014 , work completed 01/11/2014
Excellent work
Customer Service
Quality
Value
The English Garden Company carried out fence works at my property. The service was professional throughout and I would not hesitate to recommend them or use their services again.
Aynsley, Hertfordshire Posted on 08/03/2014 , work completed 08/03/2014