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Endorsed by Which? Trusted Traders

The Fenetic Trading Company

Profile thumb fenetic logo no border

5 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–13:00
  • Sunday - Closed


We're Fenetic Wellbeing, the personal mobility people. From bespoke stairlifts to riser recliner chairs, we offer a range of quality mobility aids to support independent living.

Our friendly team can provide free, honest advice to help you find the right product for your needs and pay a fair price.

All our stairlifts come with three years warranty, three years of servicing, and 24-hour breakdown call out as standard. For your peace of mind, all purchases come with free delivery in England and Wales and a 12-month warranty.

From our humble beginnings in Keighley to a trusted name in mobility. We're now an award-winning business serving over 250,000 satisfied customers and counting.

We’ve picked up several Which? Best Buy recommendations for our riser recliner chairs, and now we're delighted to be a Which? Trusted Trader.

A small percentage of every purchase goes towards the MS Society to support their life-changing work.

Order online, over the phone, or get in touch to learn more.

What we do

  • Disability and mobility

    • Access ramps - indoor and outdoor
    • Bathing aids
    • Disabled Lifts
    • Home adaptations
    • Mobility vehicle repairs
    • Mobility vehicle servicing
    • Powerchairs
    • Rise and recline chairs
    • Stairlift Engineers
    • Stairlifts
    • Step Lifts
    • Through Floor Lifts
    • Wheelchairs

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5 reviews
Customer Service
Sort by
Excellent service
Customer Service
From my initial contact on Monday 27/06/2022 until my delivery on Wednesday 29/06/2022 l was kept informed by email about every step of my delivery and was very pleased with the personal service I received witch I found a rare thing in this day and age , once again I would like to thank all the staff involved in making me feel special and appreciated, and would recommend them to my friends and family, also I found there web site very informative and there prices very competitive
Customer in Peterborough Posted on 01/07/2022 , work completed 29/06/2022
Highly recommend
Customer Service
I ordered the Westminster riser recliner, from start to finish genetic wellbeing guided me through the correct chair for my needs nothing was too much trouble for them, delivered on date and on time with no problems at all, thank you Fenetic, I certainly recommend them.
Customer in North Yorkshire Posted on 16/06/2022 , work completed 13/06/2022
Highly Recommended
Customer Service
I was recommended Fenetic Well-being by The William Merritt Disability Centre in Leeds. We phoned and spoke to Carl, who was very knowledgeable and helpful and arranged for us to visit and look at riser recliner chairs, as I am having major ankle surgery in the near future. We visited the warehouse showroom and met up with Carl. He was very kind and considerate and gave us a lot of time to look at all the options, whilst giving us appropriate information about each chair. We were made to feel he had all the time in the world to help us and nothing was too much trouble in terms of swapping cushions around, trying chairs out several times and asking numerous questions! There was no pressure to buy and no trying to sell us more expensive models of chairs. We bought a chair and Carl kindly arranged for this to be stored whilst we reorganised things at home. We arranged a delivery date and my chair arrived exactly on schedule. I am absolutely delighted with it – it is so comfortable and easy to operate in terms of raising the footrest, changing the backless position or elevating it to get to a standing position. We are extremely thankful for all the help Carl has given to us and can highly recommend Fenetic Wellbeing.
Customer in West Yorkshire Posted on 25/03/2022 , work completed 02/03/2022
Endorsement Reference - Installed a stairlifts
Customer Service
My father got quite ill quite quickly and needed to install a stairlift. I was so amazed that it was done so quickly. They were very professional and just outstanding. I would use them again if needed and highly recommend the company.
Customer in Keighley Posted on 04/08/2021 , work completed (undated)
Endorsement reference
Customer Service
I had a stairlift fitted for a family member. I found the whole process to be smooth, professional with excellent communication and customer service. I have no problem recommending this company.
Which? Trusted Traders Consumer Posted on 05/02/2021 , work completed 24/09/2020