Fenetic Wellbeing

Many thanks to Carl for his help and expertise when choosing suitable products. Also to Mick and Dudley who delivered an electric bed. They couldn't have been more friendly and helpful. Great to know there is a local business that provides superb service - no more taking a risk buying on the internet for me.

We had been let down by others and were on a tight timescsle for a powerchair for a holiday, so travelled nearly 2 hrs to Fenetic at Skipton and it was well worth the visit. We rang the day before to make an appointment and were greeted by Tom on arrival. He was friendly, helpful, knowledgable and spent so much time with us. The chair we chose was not in stock but he still managed to get my husbands chair delivered to us within 3 working days and just in time for our holiday. I would not hesitate to recommend Fenetic to other and would return to Fenetic for other mobility aids in the future. Thank you Tom.

Service was superb. Rang for advice before purchasing as I needed some guidance on choices. Brilliant advice given and I purchased a different chair to the one I was looking at. Fenetic advice was first rate. Delivery was very prompt also. Great company would definitely recommend.

Tom, Thank you so much for all the time you spent with Jo and I. We felt very well informed and under no pressure to buy helping us to reach the right decision on what we did ultimately purchase.

We went to get a chair and wheelchair for my mam as she needed some new ones for the nursing home she is in and right from the start in the showroom Carl was amazing he was very helpful and advised on the best things to have for her needs he wasn't pushing for a sale at all we managed to sort the wheelchair no problem the chair was also easy to get sorted as the o e she wanted we was advised that it wouldn't fit her needs as it wasn't long enough to support her legs the next one we looked at was perfect for her we payed for the items they sorted the wheelchair chair so we was able to take it with us at the same time which was amazing and they took her old one off us they delivered the chair the same day a few hours later the two lads who delivered was just as amazing as Carl they were also very helpful pick and dudley came in to the home checked were the chair was going the brought everything in to the room assembled everything and checked it was all working and demestrated how everything works also advised that the power pack took batteries incase of a power cut all in all our hole experience from walking in the showroom to having it delivered was amazing we would definitely recommend this company to anyone

Excellent and fast delivery . delivered on time and with help from the deliverer. Easy to assemble. Thank you

From my phone call to receiving my scooter was 4 days. Was kept well informed of delivery details and it was delivered to the room of my choice.

From my phone call to receiving my scooter was 4 days. Was kept well informed of delivery details and it was delivered to the room of my choice.

Mick and Charlie came out and took away our old chairs and swapped for new ones. Quick efficient and friendly, they are a credit to the company. Couldn’t recommend more for mobility needs.

Had an adjustable bed delivered and installed today. Mick & Dudley were fantastic, friendly, helpful and efficient and did a terrific job. Carl in sales also deserves a big shout out. Can’t recommend Fenetic highly enough.

Had excellent demonstration at FENETIC WELLBEING from Karl of the Rollz performance walker / wheelchair it was just what I wanted . I had seen one before on a cruise and thought how good it looked the young lady loved it and sang its praises so on our return I got in touch made an appointment to see it in Skipton and tried it before buying it . Very pleased with it as I feel more comfortable walking about with it but can perch on it if I feel breathless ( as I have COPD ) and if I can’t get any further my husband push me in the easily converted wheelchair.

Absolutely great service from this company. Made an appointment to view a Rollz walker wheelchair that I had seen someone using on a cruise and told them I would like to try one out . Was met by Carl and he demonstrated the walker to us there was no pressure at all in his technique. I decided to buy one as I have c o p d and sometimes struggle with my breathing and yet I do try to walk as far as I can for my joint health . Then if needs be I can either sit down for a while or can convert this great Rollator into a wheelchair for hubby to push me . I would definitely recommend the Rollz Rollator and using this great company for your needs . It was very competitively priced too . Bought it there and then in store .

Needed a wheelchair for my child. The staff were knowledgeable, kind and brilliant. This will give us a new lease of life.

Both warehouse workers worked hard. They had to move a large armchair that did not pass through the back door. In the end, they had to use the front door that is nomally blocked off by a tumble-dryer, which they had to move out of the way. Then they moved another large armchair. This was before they installed the new reclining chair. Nothing was too much trouble. Mick and Dudley are excellent ambassadors for the company. I have used Fenetic on several occasions after my stroke for me and my wife who has osteoporosis and has been in hospital after a bad accident. They are excellent.

From the first telephone contact, to viewing the chair, buying it and the delivery, everything went very smoothly. Carl in the showroom was understanding and helpful. The delivery guys, Mick and Danny, were helpful in explaining the chair to me and they even took the chair we had been using, upstairs for me. Service with a smile, which is always welcome. Thank you Fenetic.

I contacted Fenetic Well Being on Monday the 6th April around 11am, I spoke with Tom who answered any relevant question I had regarding the purchase of a bath lift seat. After speaking with Tom about the product I was interested in, I ordered the seat on line from Fenetics web site. I was able to track my order and I was kept up to date from the courier as to its progress, I received my order on Wednesday the 8th April around 2:30pm. I thought this was excellent service form both Fenetic Wellbeing and the courier which was APC overnight. The actual bath seat is a Belavita Nova Bath Lift and does exactly what is designed for, and is very easy to set up and seems well made. So far we are very happy with our purchase and would not hesitate to use Fenetic Wellbeing again.

Absolutely fantastic service. I was kept well informed as to the progress of the order and it arrived so quickly. Great job!

Efficient, friendly and helpful service. Would certainly buy from this company again based on this larger purchase Delivery was faultless and customer service staff go above and beyond to help I can certainly highly recommend this company

I wasn't at home when my chair was delivered and assembled, but they did a great job. The staff on the phone are also most helpful.

I supported my mother in law to purchase a riser recliner chair from Fenetic. Service was outstanding from start to finish. We visited their showroom in Skipton where Carl spent time helping my mother in law find the right chair for her. What I really appreciated was that there was absolutely no sales pressure at all. Carl's knowledge of the products was clearly evident. We left without making an order and my mother in law was able to consider her options. We later placed the order by phone. The chair was made and delivered within 3 weeks. Thanks to Mike and Dudley who delivered the chair and spent time ensuring it was placed just where it was needed and then went through all operations of the chair ensuring it was working correctly. All in all a very positive experience purchasing from Fenetic. I can recommend.

Very easy to order. Received plenty of communication from Fenetic Wellbeing. Kept up to date. Set up was excellent.

The team who arrived to install my new chair were very busy, but they could not get the riser to work on the chair. They phoned Fenetic Wellbeing Services and the following a new team arrived who were experienced with the chair and got it working quickly. Both teams were very polite and took away the packaging. I also found the staff at Fenetic Wellbeing with whom I had contact were helpful.

Lovely. Team at the showroom went the extra mile to show all the features. Knowledgeable and empathetic. Made my husband feel like a regular shopper not someone needing mobility / elderly care equipment. Delivery team helpful and efficient.

Very good website allowed effective comparison of alternative products. Asked a couple of questions by phoning Fenetic who answered the phone quickly (unusual these days with many companies) and gave clear answers. Order made online without any problems and delivery was efficient and at the time range promised

The Atlas chair was delivered very quickly for my father. Excellent service, it has given him great comfort.