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The Garage Door Company Southampton

3.2

5 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–13:00
  • Sunday - Closed

About

The UK’s largest retailer of garage doors. We provide made to measure doors with a vast range of styles, materials and opening mechanisms suitable for your home. With a national network of branches, we can offer the best service and local support nationwide. We are the exclusive supplier of Cardale Garage Doors. Cardale are a British owned manufacturer who have been manufacturing doors for over 50 years. Their reputation is built on reliability, safety and security whilst also offering the very latest in garage door technology hence why our doors are chosen by some of the UK’s leading residential house builders for superior quality and value. Combining this with over 30 years’ experience ourselves within the industry, our expert teams are on hand to offer their expertise, Why not arrange our free, no obligation home survey to discuss your requirements with your local team.
Don’t just take our word, over 5000 reviews later…
https://uk.trustpilot.com/review/thegaragedoorcompany.ltd.uk

What we do

  • Garage door repairs and installation

Customer reviews

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3.2
5 reviews
Customer Service
3.2
Quality
3.2
Value
3.2
Sort by
brilliant repair
Customer Service
Quality
Value
Steven and Mathew from the Southampton branch came and repaired my garage door I'd bought from them 11 years ago, they really knew their stuff and the door now works as good as new again, brilliant job done!
Customer in Hampshire Posted on 13/05/2022 , work completed 12/05/2022
Poor installation of double garage door
Customer Service
Quality
Value
Purchased a like for like Cardale double garage door from the Garage Door Company (Southampton Office). They took one month and 3 visits to complete the installation, the door was completely removed after the first installation at their cost due to poor quality. The door balance was incorrectly set up from first installation resulting in my existing door operator failing due to overload. This was replaced by another Company because I didn’t trust Garage Door Company fitters competence. The Installation Management Team are poor at job planning, quality assurance, communication and customer service. Their contracts are set up to ensure they are paid 100% before installation. I now understand why. My recommendation is do not use this company.
Customer in Hampshire Posted on 16/03/2020 , work completed 14/03/2020
Appalling Service - I strongly suggest another supplier
Customer Service
Quality
Value
Today the 20th of September, yet another garage door arrives damaged. They did manage to get the door to close with the remote, something we have not been able to do for the last 4 or 5 weeks as the door just kept stopping. I am concerned as to how long it will work for as it still wobbles during operation. Once again the Garage Door company have ordered another replacement door so it should arrive in another 5 or 6 weeks time. I really hope that they inspect it prior to arrival. In short we have experienced appalling service, arrive with a damaged doors - in the 1st instance simply because they had packed another garage door on top of our door on the roof of the van. Garage door was then leant on the side of their vehicle and blew over causing even more damage. They sent out an area Manager to inspect - because our old garage door had been removed, they had to install the damaged one and we were advised that we would get a replacement. They installed the new garage door (the damaged one) and then said that the electric motor is not strong enough to open it, but they have a solution a new motor sitting in the van that they will sell to me and take my other one away with them. They left that day having installed a damaged double garage door and installed a new motor that was twice as slow as the previous one. Apologies they only let you put 1500 words in this space so I cannot give you more reasons not to use this business.
Customer in Hampshire Posted on 20/09/2019 , work completed 20/09/2019
Happy
Customer Service
Quality
Value
Very happy with the service provided.
Which? Trusted Traders Consumer Posted on 26/10/2017 , work completed 26/10/2017
Very happy
Customer Service
Quality
Value
Excellent. Clear communication and very tidy.
Which? Trusted Traders Consumer Posted on 18/10/2017 , work completed 18/10/2017