The Ken Rhodes Group Ltd

I recently used Ken Rhodes to replace 3 doors, 8 windows and a porch roof for my parents house. My primary concern when choosing a company to use was for them to consider the needs of my vulnerable parents (inc 1 disabled), not to harass them for the deal and to give a fair price. Ken Rhodes (represented by Steve) did not disappoint. From quote to completion they have delivered on every promise, answered any questions, been respectful of my parents and their house and ultimately done a professional job. The work has been completed with no internal damage at all and just a small amount of paint touching in on the outside render (which we were happy to do). Even when some marks on a couple of the panes of glass were identified (manufacture fault), the team at Ken Rhodes did not hesitate to put it right and get them replaced ASAP. You can't ask for more than that. The work is all guaranteed, insurance backed and FENSA registered with all the paperwork for these arriving shortly after completion as promised. In summary, from the first time I visited the Ken Rhodes's small showroom in Upminster we never looked back, it's good to see that there are some genuine trade companies out there still. Mum and Dad are really pleased with their windows and I would not hesitate to use this company again if needed.

This is the third time we've used Ken Rhodes for replacement windows and the service has been excellent each time. From the sales process to the completion of the job everybody involved in the process was polite, friendly, and professional. You certainly benefit from this being a family business as everyone is approachable and caring. The window fitters did an excellent job - so neat and tidy. Would absolutely recommend this company.