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The Kitchen Company Limited

4.8

41 Reviews

About

Since 1985, we have built our award-winning business on recommendation, reputation and our total commitment to exemplary service. We have earned the loyalty (some of our customers are on their fourth Kitchen Company kitchen!) and respect of our many satisfied customers by providing stunning designs at realistic prices.

As one of the premier suppliers of kitchens, bedrooms and home offices to London, Bedfordshire, Buckinghamshire, Hertfordshire and throughout the South East (not to mention France, Sri Lanka and Mauritius!), we specialise in the supply and installation of quality furniture, appliances and accessories incorporating all the latest designs and innovations from leading German and British manufacturers.

The Kitchen Company is now becoming a brand in its own right synonymous with quality and service and is often promoted as a selling point by a number of leading local Estate Agents. Conveniently situated in Uxbridge, West London near to transport links and with off-street parking.

What we do

  • Kitchen fitters

    • Kitchen installation
    • Kitchen design
    • Kitchen refurbishment
    • Granite Worktops
    • Kitchen worktops
    • Kitchen showroom
  • Bedroom fitters

  • More Services

    • studies
    • utility rooms

Customer reviews

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4.8
41 reviews
Customer Service
4.8
Quality
4.9
Value
4.6
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Amazing designing...!
Customer Service
Quality
Value
I have been to most of the high street kitchen designers - and their designs were pretty standard - and we were of the opinion that's the best that can be done given the dimensions and space. But Ken Lobo was exceptional and came up with some really nice contemporary concepts which was never thought of by us or the other designers. His attention to detail and industry knowledge is vast. Customer service is flawless throughout the process and most importantly the end product. Highly recommended.
Customer in Buckinghamshire Posted on 01/06/2023 , work completed 01/06/2023
Fantastic design, installation and worth every penny!
Customer Service
Quality
Value
I cannot recommend Chris and his team enough: Chris listened to us and asked what we wanted and where he felt it would not be practical (an island), he offered a solution such as a "curved" breakfast bar which would then become a kitchen feature. Chris took on board all our thoughts, concerns and "must-haves" when he designed our kitchen. The project management was spot-on and the tradesmen who came to do the works at the various stages were always so polite and professional. I did not feel stressed during the project and save for the slight blimp with the worktop, the completion would have been ahead of schedule! The money spent on the kitchen has been worth it and we will probably go back to Chris when we re-model our bedrooms.
Customer in Greater London Posted on 19/05/2023 , work completed 05/05/2023
Kitchens yes but anything else no
Customer Service
Quality
Value
We have used them 4 times in the last 25 years each time with a very large project of significant amount. The last 3 times the work was as expected - high quality product and installation to match the price and the designers then were Terry and Ken. This time round we were introduced to Chris and we spent a significant amount of money. His kitchen design was fine but the study he designed, the size of the desk and the quality of the material used for the desk worktop was awful and there were a few things left unfinished or not to customer specifications. The other difference is that when Terry and Ken were asked to address issues, they dealt with them professionally without complaining. Chris was very different; he became defensive straight away, could not deal with the challenges and in the end was prepared to ruin the customer experience. So we will never use them again.
Customer in Berkshire Posted on 24/02/2023 , work completed 31/01/2023
The trader replied (on 02/03/2023)
Thank you for your feedback. I’m delighted to know that you have been happy with all the previous projects but I’m so sorry that you are not happy on this occasion. • As you know, before a project begins, there is a lengthy and detailed design process when you’re presented with dimensioned scale plans, 3D images, as well samples of all materials for your approval. This is also to ensure, as far as possible, any potential problems can be ironed out before work begins. . I’m sorry if you feel that my advice was simply my being “negative” but on occasion the customers requirements are simply not possible, and that is needed to be understood. • Occasionally instances arise unexpectedly where things don’t quite go to plan and this is why I make site visits: I noticed there was an issue with the worktop around the righthand side of the cooker and arranged for it to be corrected immediately. I apologise for not mentioning this at the time. Similarly, I can only apologise for the miscalculation with shelf peg-holes to accommodate your files which, as you know, is being rectified today (27th Feb). • I’m only too happy to listen to new design ideas proposed by clients. I also have a responsibility to ensure that the end result accommodates as many of the client’s wishes as possible while also recognising and highlighting any constraints I foresee. We will always accept responsibility for any errors on our part and correct them accordingly.
The Kitchen Company are friendly, professional and provide an excellent service
Customer Service
Quality
Value
Although not the cheapest the Kitchen Company but there products and service far outweigh other similar companies. The sales designer James, the owner Chris and the rest of the staff were excellent. From the moment of entering the showroom to the finished kitchen the service was second to none. They were attentive and listened to our wishes whilst providing experienced advice. In relation to the kitchen the overall standard of the cabinets and appliances are of the highest quality and beautifully finished. The removal of the old kitchen and the fitting of the new one was well coordinated and the whole project ran smoothly. Any problems we encountered or adjustments we made were dealt with speedily and satisfactorily. The service and workmanship of all the contractors employed in the project was exceptional. Overall everybody involved from showroom staff to tradesmen were friendly and professional. I would highly recommend The Kitchen Company.
Customer in Greater London Posted on 12/01/2023 , work completed 12/01/2023
Installation of New Kitchen
Customer Service
Quality
Value
I am delighted with my new kitchen which was designed by Chris at The Kitchen Company and installed by them. The work involved the demolition of my old kitchen and included installation of new flooring. The only issue related to the supply of two appliances which was due to the widespread supply issues being experienced and I was provided with a temporary appliance to cover this period which I was content with. Chris' attention to detail was amazing and his guidance and patience were much appreciated. All the demolition/installation team were friendly and professional throughout the whole process. I would definitely recommend The Kitchen Company.
Customer in Greater London Posted on 29/06/2022 , work completed 08/06/2022
Customer care and service par excellence.
Customer Service
Quality
Value
Having a new kitchen can be a stressful experience. The whole team at The Kitchen Company made the installation run like clockwork. Every trade turned up on time and when scheduled. Chris Sutherland came up with a lovely design and of course the standard of work when installed was excellent. We are really pleased with the result which replaces the kitchen "The Kitchen Company" installed 25 years ago and was still going strong! I have no hesitation in recommending this company.
Customer in Greater London Posted on 13/05/2022 , work completed 30/04/2022
3 Holly Cottage Mews
Customer Service
Quality
Value
Excellent from start to Finish Planning from Chris 10/10 Communications from Mona and Mark 10/10 Removal old kitchen and disposal by Greg Excellent Plumbing Jack 10/10 Electrician Colin 10/10 Flooring tiles installation 10/10 Kitchen install by Paul 10/10 Worktops Planning and installation 10/10 The schedule was on time as planned Cost- I was advised Kitchen company was expensive but you get what you pay for. Value: Excellent.
Customer in Greater London Posted on 12/02/2022 , work completed 03/02/2022
High Quality and Helpful
Customer Service
Quality
Value
The Kitchen Company and Christopher did a great job in design and being helpful in ensuring a the kitchen and utility room were carefully designed, fully functional and worked including fitting for an overseas project.
Customer in Buckinghamshire Posted on 10/11/2021 , work completed 01/10/2021
Delighted with new kitchen. Highly recommend
Customer Service
Quality
Value
From start to finish, The Kitchen Company excelled. Chris’ attention to detail during the design phase means I have an amazing looking kitchen that is also functional. He understood our needs and gave his advice on appliances and worktop. He even took time out to explain the wiring plans to my electrician husband. Mark’s coordination of the fitting was done expertly. The delivery guys took care to protect my new wooden floor and even kindly moved my new American style fridge/freezer from the garage to the kitchen. That is over and above service. The fitting of our cabinets by Paul were done expertly. Our only slight mishap with the splash-back was resolved promptly. I have no hesitation in highly recommend this excellent company.
Eleni in Greater London Posted on 16/10/2021 , work completed 05/10/2021
First Class Installation By The Kitchen Company
Customer Service
Quality
Value
I cannot emphasise the attention to detail shown by Chris and the ability to plan a kitchen which exceeded our expectations. The planning was matched by the professionalism of the fitter, Alan, resulting in a kitchen which more than matched our expectations. The whole exercise was carried out as per agreed schedule in a clean and pleasurable manner. This is the second time we have used this company and delighted to say the standards have remained extremely high over the thirty year period.
Keith in Buckinghamshire Posted on 13/07/2021 , work completed 26/06/2021