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The Lock Doctors Ltd

4.9

74 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

The Lock Doctors was started by Richard Humphrey in 2010 and is a family run business which has gained a reputation for providing a reliable, local emergency locksmith service for residential & commercial customers over the years.
Since our humble beginnings in East London, the company has now expanded across London..

We offer full locksmith services as well as all aspects of carpentry work and security installations. This includes repairs to doors and windows, and installing intercom systems, access control, CCTV cameras & door/gate automation for residential and commercial customers.

Our customers include individuals as well as local councils, schools, shops, churches and non-profit organisations where we provide the servicing and maintenance of existing systems to the full planning & fitting of new installations.

We have experience of working with the elderly, and in environments supporting vulnerable groups including children & those with special needs.

EMERGENCY LOCKSMITHS

What we do

  • Locksmiths

    • Emergency locksmith service
    • Comprehensive locksmith service
    • Masterkeyed systems
    • UPVC lock specialists
    • Access control
  • Alarm and security equipment installers

    • Electric gates
    • Door entry systems
    • CCTV installation
    • Alarm installation
    • Security activities
  • Carpenters

    • Joinery and carpentry
  • Security equipment suppliers and manufacturers

    • CCTV & video equipment
    • Burglar alarm systems
    • Intercom systems
  • More Services

    • access
    • entry
    • locks
    • repairs
    • electric gates
    • locksmiths

Customer reviews

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4.9
74 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Very good service
Customer Service
Quality
Value
We needed to have our front door locks changed, and were very happy with the service provided by Richard at The Lockdoctors Ltd. He called us to discuss the job more in depth prior to being contracted, and was able to turn the job around in the same week that we reached out to him. He was courteous, efficient and thorough, with reasonable pricing. We'd reach out to him again and recommend his services.
Customer in Greater London Posted on 16/05/2024 , work completed 16/05/2024
A thorough and professional service of a high standard
Customer Service
Quality
Value
LockDoctors fitted a new door frame, refitted a sliding door and fitted 2 new locks on the same door on March 23. A very thorough and professional job was done. More recently, 2 locks were changed on another door. In both instances, the jobs carried out were of a very high standard, and we appreciated the promptness and the reasonable pricing of the work done. We would not hesitate to recommend this company.
Customer in Greater London Posted on 25/04/2024 , work completed 18/04/2024
Refixed bathroom cabinet panel
Customer Service
Quality
Value
I contacted Richard for a carpentry job to refix a tiled panel (weighing 12 kg) which had been cut out of a bathroom cabinet to upgrade my boiler. This work was too heavy for me, and the panel needed to be cut down to size to enable hinges to be attached to become a panel door. Richard did an excellent job, and I was impressed by his attention to detail in making all the surrounding area good after the work.
Customer in Greater London Posted on 27/03/2024 , work completed 27/03/2024
Great find
Customer Service
Quality
Value
Richard came to fix my back doors, which were not fitting flush and were not locking properly, due to water leaking in. He removed the doors, shaved them slightly, and refitted them. He also fitted a new storm bar and made good including painting. The job was completed as per his timescale and the cost was reasonable. Richard is very approachable, helpful and communication was great. He came back when I was unable to fully deploy one of the locks and readjusted it so also provided good aftercare. I would recommend Richard and will be using The Lockdoctors London again if I ever need help.
Customer in Greater London Posted on 08/02/2024 , work completed 08/02/2024
The Lock Doctors Limited - access to garage
Customer Service
Quality
Value
I contacted the Lock Doctors to access my garage. From the first contact they responded promptly and kept me informed about when they could make a call out to me. I thoroughly recommend their services. They were courteous and professional. They got the job done efficiently and tidied up after themselves.
Customer in Greater London Posted on 12/12/2023 , work completed 12/12/2023
Excellent service, quality work
Customer Service
Quality
Value
I hired The Lock Doctors to replace my flat's external back door, locks and doorstep. From the initial phone call with Richard and his initial visit to my property and throughout the process, Richard was knowledgeable, helpful and professional, addressing my main concerns of security and quality and answering all of my questions. I was extremely satisfied with my new door: the work was done to a very high standard and at a very reasonable price. Richard and his team were courteous and efficient. I wouldn't hesitate to recommend The Lock Doctors and I will use them again for any issues relating to locks and doors.
Customer in Greater London Posted on 09/10/2023 , work completed 30/09/2023
Excellent service
Customer Service
Quality
Value
The locksmith arrived promptly and was very polite and professional. He looked at the issues with a lock and a porch door, explained what needed doing and was very honest about what could and couldn't be fixed. However, both problems were sorted by him in a very timely manner and he tidied up after the work. I am very pleased with the results and would definitely recommend this company to others.
Customer in Greater London Posted on 23/05/2023 , work completed 23/05/2023
Five star job
Customer Service
Quality
Value
I locked myself out and called The Lock Doctors on the number provided by Trusted Trader at the recommendation of a friend. Richard picked up and accepted the job telling me that he would get to me within a hour or so. He kept me in touch with progress as traffic was bad and arrived as planned. Within 15 minutes, I was inside my flat. He managed to open the door without causing any damage to the lock or the door itself. He was professional, helpful and reassuring - we had agreed the price beforehand and everything went smoothly - all in all a terrific job and I cannot praise him highly enough.
Customer in Greater London Posted on 06/05/2023 , work completed 05/05/2023
Courteous and attentive
Customer Service
Quality
Value
I recently hired Lock Doctors to change the locks on my property and add some additional security. Richard came for a free site visit and to give us a quote. He offered good insight on how to improve our general security. He was courteous and attentive. He stayed longer on the job than he had expected to deal with a challenging patio door and came back for another visit without any fuss to deal with a few adjustments, which I had flagged. We agreed on a fair price at the end for the extra time but he didn't slap me with an inflated overtime bill. Generally, I found The Lock Doctors really good to work with and based on this experience I would use their services again and happily recommend them to others.
Customer in Greater London Posted on 24/01/2023 , work completed 21/01/2023
Great work. Thorough.
Customer Service
Quality
Value
I called this company and was impressed by their speedy attendance. The locksmith was punctual, respectful and knowledgeable. The locksmith kept me informed through every stage of the process and sought to do what was needed and best for my situation. The locksmith was both methodical and tidy. The lock that was replaced was better than the previous faulty one as it offered an ease of opening whilst maintaining security. I was very pleased with the service and would highly recommend this company.
Customer in Greater London Posted on 23/01/2023 , work completed 21/01/2023