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The Lock Doctors Ltd

Logo on white
Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
Profile thumb lockdoclogo

4.8

36 Reviews

About

The Lock Doctors was started by Richard Humphrey in 2010 and is a family run business which has gained a reputation for providing a reliable, local emergency locksmith service for residential & commercial customers over the years.
Since our humble beginnings in East London, the company has now expanded across London..

We offer full locksmith services as well as all aspects of carpentry work and security installations. This includes repairs to doors and windows, and installing intercom systems, access control, CCTV cameras & door/gate automation for residential and commercial customers.

Our customers include individuals as well as local councils, schools, shops, churches and non-profit organisations where we provide the servicing and maintenance of existing systems to the full planning & fitting of new installations.

We have experience of working with the elderly, and in environments supporting vulnerable groups including children & those with special needs.

EMERGENCY LOCKSMITHS

What we do

  • Locksmiths

    • Emergency locksmith service
    • Comprehensive locksmith service
    • Masterkeyed systems
    • UPVC lock specialists
    • Access control
  • Alarm and security equipment installers

    • Electric gates
    • Door entry systems
    • CCTV installation
    • Alarm installation
    • Security activities
  • Carpenters

    • Joinery and carpentry
  • Security equipment suppliers and manufacturers

    • CCTV & video equipment
    • Burglar alarm systems
    • Intercom systems
  • More Services

    • access
    • entry
    • locks
    • repairs
    • electric gates
    • locksmiths

Customer reviews

Reviews summary

4.8
36 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Excellent service
Customer Service
Quality
Value
I called Richard to deal with 2 problems relating to stiff lock, and also door stiff to open/shut due to movement in frame associated with damp. Richard arrived within about 2 hours, and sorted out both problems. No call out fee and very fair price. Very good communication, explaining what he was doing and why, and how this would resolve the problems. This is the second time I had used the Lockdoctor, and I have found the service excellent on both occasions. I would definitely recommend.
Customer in Greater London06/01/2019
Great work, highly recommended
Customer Service
Quality
Value
Richard was courteous and professional all the way through. He cared about our situation (broken lock on front door) and resolved the problem with minimum fuss and maximum expertise. He is a friendly trustworthy person who is highly proficient. Excellent value too. Will use every time.
Customer in Greater London15/12/2018
Excellent service
Customer Service
Quality
Value
Richard fixed an external gate lock for us recently. As it turned out it was quite a tricky job but he was determined to repair it and he did. He takes pride in his work, is a pleasure to deal with and charges very reasonable rates. I highly recommend his company and would definitely use them again.
Barbara 26/10/2018
Changed locks on new house
Customer Service
Quality
Value
I used lock doctors to have the locks changed on a new house. They are pleasant to deal with, professional and provided a prompt service (done within a couple of hours of me calling!).
Ross Munro23/10/2018
Repaired locks and cupboard
Customer Service
Quality
Value
Richard was very professional and friendly. He diagnosed the fault with my UPVC door and fixed in timely manner. He also repair the locks on my bathroom door and downstairs toilet that were constantly falling off. On mentioning that he also did some handywork/house maintenance, I took the opportunity to ask for his assistance in fixing a broken very heavy larder door. He agreed. Richard left the work space cleaner than me met it. Highly recommended in my books, would definitely use his company services again
Chineyenwa Ujah19/10/2018
Helpful and efficient
Customer Service
Quality
Value
Richard sorted out front door where lock had jammed and it was impossible to turn key due to movement in the door frame. Richard was very prompt, and is clearly very experienced. Very fair price. I would definitely recommend.
Elizabeth Graham30/09/2018
Prompt and reliable
Customer Service
Quality
Value
Repaired a faulty lock on my French doors. No call out charge and arrived on time. Did not exceed estimate cost for repairs. Was very efficient, professional and completed the job quickly.
Jennifer01/09/2018
Great service
Customer Service
Quality
Value
Excellent service. Fixed a dodgy front door lock. Efficient, obviously cares about doing a great job. Highly recommended. Lovely bloke too!
Martin13/08/2018
Good work and a pleasure to deal with
Customer Service
Quality
Value
Richard is very considerate and easy to have in your home. He did an effective repair on two sagging UPVC doors. We'll contact him again if and when we have any more lock problems.
Peter Lloyd17/07/2018
Excellent service
Customer Service
Quality
Value
Richard fitted a new front door lock. he came quickly, worked speedily and did a good job for a fair price. I can recommend him
Irene Schwab14/07/2018