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The Lock Doctors Ltd
Opening Hours
Today - 24 hours
- Monday - 24 hours
- Tuesday - 24 hours
- Wednesday - 24 hours
- Thursday - 24 hours
- Friday - 24 hours
- Saturday - 24 hours
- Sunday - 24 hours
About
The Lock Doctors was started by Richard Humphrey in 2010 and is a family run business which has gained a reputation for providing a reliable, local emergency locksmith service for residential & commercial customers over the years.
Since our humble beginnings in East London, the company has now expanded across London..
We offer full locksmith services as well as all aspects of carpentry work and security installations. This includes repairs to doors and windows, and installing intercom systems, access control, CCTV cameras & door/gate automation for residential and commercial customers.
Our customers include individuals as well as local councils, schools, shops, churches and non-profit organisations where we provide the servicing and maintenance of existing systems to the full planning & fitting of new installations.
We have experience of working with the elderly, and in environments supporting vulnerable groups including children & those with special needs.
EMERGENCY LOCKSMITHS
What we do
Locksmiths
- Emergency locksmith service
- Comprehensive locksmith service
- Masterkeyed systems
- UPVC lock specialists
- Access control
Alarm and security equipment installers
- Electric gates
- Door entry systems
- CCTV installation
- Alarm installation
- Security activities
Carpenters
- Joinery and carpentry
Security equipment suppliers and manufacturers
- CCTV & video equipment
- Burglar alarm systems
- Intercom systems
More Services
- access
- entry
- locks
- repairs
- electric gates
- locksmiths
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
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4.9
77 reviews
Recommended
Recommended
by 99% of customers
Sort by
Five star job
Customer Service
Quality
Value
I locked myself out and called The Lock Doctors on the number provided by Trusted Trader at the recommendation of a friend. Richard picked up and accepted the job telling me that he would get to me within a hour or so. He kept me in touch with progress as traffic was bad and arrived as planned. Within 15 minutes, I was inside my flat. He managed to open the door without causing any damage to the lock or the door itself. He was professional, helpful and reassuring - we had agreed the price beforehand and everything went smoothly - all in all a terrific job and I cannot praise him highly enough.
Customer in Greater London
, work completed
Recommended
Courteous and attentive
Customer Service
Quality
Value
I recently hired Lock Doctors to change the locks on my property and add some additional security. Richard came for a free site visit and to give us a quote. He offered good insight on how to improve our general security. He was courteous and attentive. He stayed longer on the job than he had expected to deal with a challenging patio door and came back for another visit without any fuss to deal with a few adjustments, which I had flagged. We agreed on a fair price at the end for the extra time but he didn't slap me with an inflated overtime bill. Generally, I found The Lock Doctors really good to work with and based on this experience I would use their services again and happily recommend them to others.
Customer in Greater London
, work completed
Recommended
Great work. Thorough.
Customer Service
Quality
Value
I called this company and was impressed by their speedy attendance. The locksmith was punctual, respectful and knowledgeable. The locksmith kept me informed through every stage of the process and sought to do what was needed and best for my situation. The locksmith was both methodical and tidy. The lock that was replaced was better than the previous faulty one as it offered an ease of opening whilst maintaining security. I was very pleased with the service and would highly recommend this company.
Customer in Greater London
, work completed
Recommended
Highly recommended
Customer Service
Quality
Value
Richard sorted out the door in my wooden French window - he has made it water tight. Previously it was letting in water when there was heavy rain. First of all he came round and examined the door and we discussed the problem. This was very helpful because it was not just caused by the state of the door. Richard then returned and fitted a type of threshold seal and door sill. The combination has made the door water tight. Richard is always very helpful and reliable. Highly recommended.
Customer in Greater London
, work completed
Recommended
Highly recommended
Customer Service
Quality
Value
Our door lock was not engaging properly and I called Richard on the basis of the good reviews here and fact he mentioned carpentry (the fix involved shaving a bit off the door). We also had a couple of other minor issues with a garage door and lock on a side entrance He came out later that day, fixed all the issues quickly. He also alerted us to a potential risk with our letterbox, which was also resolved. he kept costs to a minimum and provides excellent value for money. Couldn't recommend highly enough.
Customer in Greater London
, work completed
Recommended
New lock and locked fixed
Customer Service
Quality
Value
We contacted Richard as we were having problems with our front door lock jamming. Our Chubb lock also needed looking at. Richard phoned me as we had arranged and set my expectations about his arrival time. He was very polite and friendly and quickly fixed the Chubb lock. The other lock was replaced and he was very clean and tidy. I would definitely use him again and would happily recommend him.
Customer in Hampshire
, work completed
Recommended
Stress free service
Customer Service
Quality
Value
I hired them for a non-emergency service as my door became harder and harder to lock. They came and sorted it out in one go and explained what happened and what was the cause of the issue. I was also able to get an invoice and pay by card straight away. Totally recommend them
Customer in Greater London
, work completed
Recommended
Highly recommended
Customer Service
Quality
Value
Highly recommended. Have relied on and used their services on many occasions, not only for their locksmith work but also for their handyman skills. Richard is so helpful, reliable, and friendly, and always goes that extra mile at very reasonable costs.
Customer in Greater London
, work completed
Recommended
Amazing Experience and Great Service
Customer Service
Quality
Value
The lock on my door stopped working. I phoned The Lock Doctors in the morning and Chad was able to come the same day and fix it for me. Amazing level of service, Chad kept me informed of his estimated time of arrival and fixed the problem in half an hour, changing the cylinder and giving me 3 spare keys. Very polite and informative as to the cause of the problem and things to keep an eye for future maintenance, I was also charged a very reasonable price to solve the problem. I highly recommend The Lock Doctors and I will definitely be using them again, as I'm very happy with the service provided.
Customer in Greater London
, work completed
Recommended
Exceptional service
Customer Service
Quality
Value
We had a crisis early evening when garage and garden gate and other keys were lost ( or stolen?) Richard at Lockdoctors arrived on time as promised and replaced the locks. Most impressed with the friendly approach, professional work and reasonable cost, which will ensure we will use this Company in future not only for locks/ keys but other services they undertake.
Customer in Essex
, work completed
Recommended