Endorsed by Which?

The Lock Doctors Ltd


71 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours


The Lock Doctors was started by Richard Humphrey in 2010 and is a family run business which has gained a reputation for providing a reliable, local emergency locksmith service for residential & commercial customers over the years.
Since our humble beginnings in East London, the company has now expanded across London..

We offer full locksmith services as well as all aspects of carpentry work and security installations. This includes repairs to doors and windows, and installing intercom systems, access control, CCTV cameras & door/gate automation for residential and commercial customers.

Our customers include individuals as well as local councils, schools, shops, churches and non-profit organisations where we provide the servicing and maintenance of existing systems to the full planning & fitting of new installations.

We have experience of working with the elderly, and in environments supporting vulnerable groups including children & those with special needs.


What we do

  • Locksmiths

    • Emergency locksmith service
    • Comprehensive locksmith service
    • Masterkeyed systems
    • UPVC lock specialists
    • Access control
  • Alarm and security equipment installers

    • Electric gates
    • Door entry systems
    • CCTV installation
    • Alarm installation
    • Security activities
  • Carpenters

    • Joinery and carpentry
  • Security equipment suppliers and manufacturers

    • CCTV & video equipment
    • Burglar alarm systems
    • Intercom systems
  • More Services

    • access
    • entry
    • locks
    • repairs
    • electric gates
    • locksmiths

Customer reviews

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71 reviews
Customer Service
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Great service. Would definitely recommend.
Customer Service
I had been let down by another locksmith so came to Which? and found The Lock Doctors. My front door handle was loose and I was worried it could come off in my hand so I needed someone to look it over. They turned up on time, kept me informed of what was going on, fitted a new handle and serviced the lock and mechanism. All in all it took about an hour and I felt the price was reasonable for the time and effort involved.
Customer in Greater London Posted on 21/07/2021 , work completed 21/07/2021
Fantastic experience
Customer Service
Thank you Richard, you were able to change the lock on my window with ease. Same day call out, punctual, professional and Covid safe. I recommend your service!
Customer in Greater London Posted on 17/03/2021 , work completed 17/03/2021
Exceptionally good service proven. Reliable, assuring, polite and efficient.
Customer Service
I had recently been in a car crash. During the rescue process I managed to lose the only remaining key to my French door gate leading into the garden. As I am partially disabled this was a major blow. I contacted The Lock Doctors in desperation at 11.17am and low and behold at 12.21pm they arrived. They installed a new lock at a minimal cost and 2 hours later I had my freedom and piece of mind back. They are now plastered all over my FB page lol. I highly recommend them.
Customer in Greater London Posted on 02/03/2021 , work completed 28/02/2021
Rescued us when we locked ourselves out
Customer Service
Took wrong keys out and locked ourselves out. Had key for bottom lock but not top one. Lockdoctor came round in about half an hour as promised and managed to open the door with a struggle but no damage. Nice guy too and very reasonable price.
Customer in Greater London Posted on 04/02/2021 , work completed 04/02/2021
Great and Super Swift Service
Customer Service
Called The Lock Doctors on the Monday evening around 5pm and arranged a visit for the next day. I had called a few other places who are listed on here and had no response until I tried this company. Polite and friendly, the gentleman quickly got to the roots of the issue and it was all corrected in under an hour. Very happy with this service and would both recommend and use again if needed.
Melanie in Greater London Posted on 28/01/2021 , work completed 08/12/2020
Thanks Rich!
Customer Service
Thank you Rich! Availability was amazing, quickly found me a slot for next day, great price and great work. Came to do my sister’s baby bedroom lock in August but I never got round to doing this review.
Customer in Greater London Posted on 16/11/2020 , work completed 14/08/2020
Very good service, friendly and polite.
Customer Service
The locksmith could come on the day I contacted him. He worked fast and was very pleasant. I would use him again!
Customer in Greater London Posted on 22/09/2020 , work completed 22/09/2020
I'd use him again
I used lock doctors, Richard, communicated well, keeping me informed of his arrival time. He did a free home security check for me, installed locks I wanted in a timely manner on a very hot day. He swapped locks to the main house, put locks on the side access, and attached spring door closers. I'd use him again.
Customer in Greater London Posted on 15/08/2020 (Reviewer did not use service)
great work, friendly locksmith and trustworthy advice
Customer Service
The Lock Doctors were able to come to the property at fairly short notice and were very flexible around timing. They were pleasant to have around and did a fantastic job of replacing the locks, including accomodating an additional request upon their arrival, and offering a better colour of lock to match the hardware of the door. They also swept and tidied up both inside and outside the flat afterwards. Would definitely recommend their services and their honest and fair prices!
Customer in Essex Posted on 18/05/2020 , work completed 16/05/2020
Prompt & responsive
Customer Service
We needed someone to review the security of our house and install the necessary locks. Richard responded immediately with a site visit and gave us practical advice about what needed to be done for relevant doors and accessible windows. He proceeded to install the necessary locks there and then. Courteous, responsive, timely and very reasonably priced. Would highly recommend.
Customer in Greater London Posted on 29/01/2020 , work completed 28/01/2020