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Endorsed by Which?
The Lock Doctors Ltd
Opening Hours
Today - 24 hours
- Monday - 24 hours
- Tuesday - 24 hours
- Wednesday - 24 hours
- Thursday - 24 hours
- Friday - 24 hours
- Saturday - 24 hours
- Sunday - 24 hours
About
The Lock Doctors was started by Richard Humphrey in 2010 and is a family run business which has gained a reputation for providing a reliable, local emergency locksmith service for residential & commercial customers over the years.
Since our humble beginnings in East London, the company has now expanded across London..
We offer full locksmith services as well as all aspects of carpentry work and security installations. This includes repairs to doors and windows, and installing intercom systems, access control, CCTV cameras & door/gate automation for residential and commercial customers.
Our customers include individuals as well as local councils, schools, shops, churches and non-profit organisations where we provide the servicing and maintenance of existing systems to the full planning & fitting of new installations.
we can help you with:
- Fitting internal/external doors
-UPVC door specialists
- Burglary damage repair service
- Window/door handle repairs
- Insurance approved locks
What we do
Locksmiths
- Emergency locksmith service
- Comprehensive locksmith service
- Masterkeyed systems
- UPVC lock specialists
- Access control
Alarm and security equipment installers
- Electric gates
- Door entry systems
- CCTV installation
- Alarm installation
- Security activities
Carpenters
- Joinery and carpentry
Security equipment suppliers and manufacturers
- CCTV & video equipment
- Burglar alarm systems
- Intercom systems
More Services
- access
- entry
- locks
- repairs
- electric gates
- locksmiths
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
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100% of the reviews we publish have been through our stringent moderation process.
4.9
83 reviews
Recommended
Recommended
by 99% of customers
Sort by
Door repair
Customer Service
Quality
Value
I needed to have my flat door repaired to bring it in line with fire safety requirements. This included replacing the self-closing mechanism, sanding down the frame so that it closed properly, fitting new hinges, and applying intumescent strips. Rich was great to speak to on the phone, he was very patient with me as I went through all the things I needed to have done. He came within the week to sort out the door, and did an excellent job. Extremely polite and knowledgeable; would definitely recommend!
Customer in Greater London
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
I called Lock Doctors and they came out the same day, luckily for me! The back metal gate had snapped the key off in the lock and the lock doctor luckily had a special tool for the Locinox lock, otherwise it would have been a wasted journey and I would have had to call a specialist! The lock doctor took off the lock and replaced the cylinder with an EVA lock and gave me 3 spare keys. Really friendly and exceptional service. Very happy result for me and the tenants. Thank you!
Customer in Greater London
, work completed
Recommended
Great service. Would definitely recommend.
Customer Service
Quality
Value
I had been let down by another locksmith so came to Which? and found The Lock Doctors. My front door handle was loose and I was worried it could come off in my hand so I needed someone to look it over. They turned up on time, kept me informed of what was going on, fitted a new handle and serviced the lock and mechanism. All in all it took about an hour and I felt the price was reasonable for the time and effort involved.
Customer in Greater London
, work completed
Recommended
Fantastic experience
Customer Service
Quality
Value
Thank you Richard, you were able to change the lock on my window with ease. Same day call out, punctual, professional and Covid safe. I recommend your service!
Customer in Greater London
, work completed
Recommended
Exceptionally good service proven. Reliable, assuring, polite and efficient.
Customer Service
Quality
Value
I had recently been in a car crash. During the rescue process I managed to lose the only remaining key to my French door gate leading into the garden. As I am partially disabled this was a major blow. I contacted The Lock Doctors in desperation at 11.17am and low and behold at 12.21pm they arrived. They installed a new lock at a minimal cost and 2 hours later I had my freedom and piece of mind back. They are now plastered all over my FB page lol. I highly recommend them.
Customer in Greater London
, work completed
Recommended
Rescued us when we locked ourselves out
Customer Service
Quality
Value
Took wrong keys out and locked ourselves out. Had key for bottom lock but not top one. Lockdoctor came round in about half an hour as promised and managed to open the door with a struggle but no damage. Nice guy too and very reasonable price.
Customer in Greater London
, work completed
Recommended
Great and Super Swift Service
Customer Service
Quality
Value
Called The Lock Doctors on the Monday evening around 5pm and arranged a visit for the next day. I had called a few other places who are listed on here and had no response until I tried this company. Polite and friendly, the gentleman quickly got to the roots of the issue and it was all corrected in under an hour. Very happy with this service and would both recommend and use again if needed.
Melanie in Greater London
, work completed
Recommended
Thanks Rich!
Customer Service
Quality
Value
Thank you Rich! Availability was amazing, quickly found me a slot for next day, great price and great work. Came to do my sister’s baby bedroom lock in August but I never got round to doing this review.
Customer in Greater London
, work completed
Recommended
Very good service, friendly and polite.
Customer Service
Quality
Value
The locksmith could come on the day I contacted him. He worked fast and was very pleasant. I would use him again!
Customer in Greater London
, work completed
Recommended
I'd use him again
I used lock doctors, Richard, communicated well, keeping me informed of his arrival time. He did a free home security check for me, installed locks I wanted in a timely manner on a very hot day. He swapped locks to the main house, put locks on the side access, and attached spring door closers. I'd use him again.
Customer in Greater London
(Reviewer did not use service)
Recommended