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The Lock Doctors Ltd
Opening Hours
Today - 24 hours
- Monday - 24 hours
- Tuesday - 24 hours
- Wednesday - 24 hours
- Thursday - 24 hours
- Friday - 24 hours
- Saturday - 24 hours
- Sunday - 24 hours
About
The Lock Doctors was started by Richard Humphrey in 2010 and is a family run business which has gained a reputation for providing a reliable, local emergency locksmith service for residential & commercial customers over the years.
Since our humble beginnings in East London, the company has now expanded across London..
We offer full locksmith services as well as all aspects of carpentry work and security installations. This includes repairs to doors and windows, and installing intercom systems, access control, CCTV cameras & door/gate automation for residential and commercial customers.
Our customers include individuals as well as local councils, schools, shops, churches and non-profit organisations where we provide the servicing and maintenance of existing systems to the full planning & fitting of new installations.
We have experience of working with the elderly, and in environments supporting vulnerable groups including children & those with special needs.
EMERGENCY LOCKSMITHS
What we do
Locksmiths
- Emergency locksmith service
- Comprehensive locksmith service
- Masterkeyed systems
- UPVC lock specialists
- Access control
Alarm and security equipment installers
- Electric gates
- Door entry systems
- CCTV installation
- Alarm installation
- Security activities
Carpenters
- Joinery and carpentry
Security equipment suppliers and manufacturers
- CCTV & video equipment
- Burglar alarm systems
- Intercom systems
More Services
- access
- entry
- locks
- repairs
- electric gates
- locksmiths
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
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4.9
77 reviews
Recommended
Recommended
by 99% of customers
Sort by
Came out when specialist would not!
Customer Service
Quality
Value
My entrance door has a specialist pollards lock mechanism which had failed, Pollards are now based up north and would only come and visit for a full days labour with no promise of a fix that day. I tried 2 other locksmiths who said they would not have the parts. I saw the lock doctors advert, read the reviews and thought I would try. Richard returned my email with a call and promised to attend site the next day to see what he could do for us. Richard and a colleague arrived promptly the next day and without moaning about this that or the other just got on with the task, An hour later it was fixed, Richard was polite and respectful of my property and I felt I could trust him completely. I have no reservations in using him again for jobs other than locks, Richard charged a very competitive amount for the job which in truth I would have struggled to get from any other locksmith. My experience using the lock doctors was nothing short of excellent.
Customer in Greater London
, work completed
Recommended
Totally reliable and totally excellent
Customer Service
Quality
Value
Richard has done several jobs for us over the last few years. Sometimes work on security and locks, his particular professional skill, but also with all kinds of household maintenance tasks. Today he worked on a jammed window, put up a grab rail for my husband and gave me guidance on a safety issue. He always does excellent work and he can be trusted to give you honest advice too. Richard will never recommend expensive solutions you don’t need. And he takes the time to explain what he's doing as well. Reliable and a joy to deal with - I’m very thankful to have him on my contacts list.
Customer in Greater London
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
I called Richard to deal with 2 problems relating to stiff lock, and also door stiff to open/shut due to movement in frame associated with damp. Richard arrived within about 2 hours, and sorted out both problems. No call out fee and very fair price. Very good communication, explaining what he was doing and why, and how this would resolve the problems. This is the second time I had used the Lockdoctor, and I have found the service excellent on both occasions. I would definitely recommend.
Customer in Greater London
, work completed
Recommended
Great work, highly recommended
Customer Service
Quality
Value
Richard was courteous and professional all the way through. He cared about our situation (broken lock on front door) and resolved the problem with minimum fuss and maximum expertise. He is a friendly trustworthy person who is highly proficient. Excellent value too. Will use every time.
Customer in Greater London
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Richard fixed an external gate lock for us recently. As it turned out it was quite a tricky job but he was determined to repair it and he did. He takes pride in his work, is a pleasure to deal with and charges very reasonable rates. I highly recommend his company and would definitely use them again.
Barbara
, work completed
Recommended
Changed locks on new house
Customer Service
Quality
Value
I used lock doctors to have the locks changed on a new house. They are pleasant to deal with, professional and provided a prompt service (done within a couple of hours of me calling!).
Ross Munro
, work completed
Recommended
Repaired locks and cupboard
Customer Service
Quality
Value
Richard was very professional and friendly. He diagnosed the fault with my UPVC door and fixed in timely manner. He also repair the locks on my bathroom door and downstairs toilet that were constantly falling off. On mentioning that he also did some handywork/house maintenance, I took the opportunity to ask for his assistance in fixing a broken very heavy larder door. He agreed. Richard left the work space cleaner than me met it. Highly recommended in my books, would definitely use his company services again
Chineyenwa Ujah
, work completed
Recommended
Helpful and efficient
Customer Service
Quality
Value
Richard sorted out front door where lock had jammed and it was impossible to turn key due to movement in the door frame. Richard was very prompt, and is clearly very experienced. Very fair price. I would definitely recommend.
Elizabeth Graham
, work completed
Recommended
Prompt and reliable
Customer Service
Quality
Value
Repaired a faulty lock on my French doors. No call out charge and arrived on time. Did not exceed estimate cost for repairs. Was very efficient, professional and completed the job quickly.
Jennifer
, work completed
Recommended
Great service
Customer Service
Quality
Value
Excellent service. Fixed a dodgy front door lock. Efficient, obviously cares about doing a great job. Highly recommended. Lovely bloke too!
Martin
, work completed
Recommended