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Endorsed by Which?
The LockDoctors Ltd
Opening Hours
Today - 24 hours
- Monday - 24 hours
- Tuesday - 24 hours
- Wednesday - 24 hours
- Thursday - 24 hours
- Friday - 24 hours
- Saturday - 24 hours
- Sunday - 24 hours
About
The Lock Doctors was started by Richard Humphrey in 2010 and is a family run business which has gained a reputation for providing a reliable, local emergency locksmith service for residential & commercial customers over the years.
Since our humble beginnings in East London, the company has now expanded across London..
We offer full locksmith services as well as all aspects of carpentry work and security installations. This includes repairs to doors and windows, and installing intercom systems, access control, CCTV cameras & door/gate automation for residential and commercial customers.
Our customers include individuals as well as local councils, schools, shops, churches and non-profit organisations where we provide the servicing and maintenance of existing systems to the full planning & fitting of new installations.
we can help you with:
- Fitting internal/external doors
-UPVC door specialists
- Burglary damage repair service
- Window/door handle repairs
- Insurance approved locks
What we do
Locksmiths
- Emergency locksmith service
- Comprehensive locksmith service
- Masterkeyed systems
- UPVC lock specialists
- Access control
Alarm and security equipment installers
- Electric gates
- Door entry systems
- CCTV installation
- Alarm installation
- Security activities
Carpenters
- Joinery and carpentry
Security equipment suppliers and manufacturers
- CCTV & video equipment
- Burglar alarm systems
- Intercom systems
More Services
- access
- entry
- locks
- repairs
- electric gates
- locksmiths
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
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100% of the reviews we publish have been through our stringent moderation process.
4.9
93 reviews
Recommended
Recommended
by 99% of customers
Sort by
Very good professional job
Customer Service
Quality
Value
Richard fitted a 5-lever mortice lock to my back door, replacing a smaller, 3-lever lock, to increase security. The door is relatively thin, and the job was difficult as a result. The work took quite a lot longer than anticipated; nevertheless, this was not reflected in a higher cost. Richard is a most professional, calm, and helpful tradesman. He was a pleasure to deal with and most helpful in making an early appointment for the work. I recommend him and his work to others most highly.
Customer in Greater London
, work completed
Recommended
Excellent diagnosis and repair service
Customer Service
Quality
Value
I called this company because I was anxious to get a malfunctioning sliding glass door out to my balcony repaired. It was sometimes working, and then the lock would jam shut, and I had to struggle to get it to open. It had gotten to the point that I had stopped locking it, which I knew was a security risk. Richard came on the day I phoned and quickly diagnosed that the door had dropped a little and was out of alignment, so the problem was not the lock itself. He was able to realign it very quickly to my great relief, and it now works perfectly. The charge was extremely reasonable. He is very experienced and a good communicator. I have great confidence in his work, highly recommend him, and would definitely use him again.
Customer in Greater London
, work completed
Recommended
Professional and High Standard Work
Customer Service
Quality
Value
Richard attended out of hours for a tenanted property, and I was very impressed with the service. Despite the job taking longer than expected due to the age and complexity of the original lock, he handled it professionally. A new cylinder had to be fitted, and it was done to a high standard. He proved to be reliable and efficient would definitely recommend.
Customer in Greater London
, work completed
Recommended
Replacing lock in NW10
Customer Service
Quality
Value
I cannot recommend this company too highly. Really prompt response. The issue was diagnosed immediately and the lock replaced in a matter of minutes. Really great service and would definitely recommend to others.
Customer in Greater London
, work completed
Recommended
Excellent in all respects
Customer Service
Quality
Value
Richard of LockDoctors responded swiftly to a request to quote to fix a French door where the bolt lock would not close. For a very reasonable cost, he came as arranged to fix the issue. As on one previous occasion when I used the company, the work was very well done, with careful explanation of what was needed and why. Reliable and friendly service. Highly recommended.
Customer in Greater London
, work completed
Recommended
Replacement door lock
Customer Service
Quality
Value
We had a malfunctioning door lock which needed replacing. After discussing our particular requirements, Richard provided an appropriate alternative and installed it efficiently. He had to fill a gap in the door cavity, fit a new handle and make good the paint work. The standard of his work was excellent. Richard is very reliable, communicates well, is very helpful and knowledgable. I am very happy to recommend him.
Customer in Greater London
, work completed
Recommended
Work done on Trinity URC Walthamstow Church on two days in February 2025
Customer Service
Quality
Value
Excellent working man. Did 9 jobs for me over two days. Never flinched from anything I put in front of him. Lifted an 80kg fire check door on his own. Changed locks and gave very useful advice. Very versatile. Fast and neat. We will be using Richard again soon. Would strongly recommend.
Customer in Greater London
, work completed
Recommended
Problem solved in 5 mins
Customer Service
Quality
Value
Our building’s front door on a busy Soho street was not closing properly, leaving residents constantly vulnerable to drunks, vagrants, opportunist thieves etc. For weeks over the holiday period, a property management company tried and failed to fix it then did a runner, at which point we called in Richard. Soon after being called he was on site, turned a couple of knobs on the door closer mechanism, and five minutes later - job done. Fast response, friendly service, a knowledgeable locksmith, a reasonable price, and another five stars in the bag. Thanks, Richard.
Customer in Greater London
, work completed
Recommended
Did exactly what was needed
Customer Service
Quality
Value
There was an attempt to break down our front door, which we discovered at 8:30pm during the holiday period after Christmas. The person I phoned (who turned out to be Richard) was straight forward and realistic in discussing what could be done. He attended the next evening, we talked about what was needed and he did a good, solid, neat repair to the door, leaving it secure and usable until we can have it properly repaired or replaced. The cost was good given that it was a weekend and his manner and approach throughout inspired trust and respect. I will be using his services to have the door properly repaired, and will recommend him to friends.
Customer in Greater London
, work completed
Recommended
Great service
Customer Service
Quality
Value
Really great service and experience. Came round round and did a home security check as we've had break in at old properties so wanted some peace of mind. Explained everything clearly and gave some great advice. We'll certainly be using them again.
Customer in Greater London
, work completed
Recommended