Endorsed by Which?

The LockDoctors Ltd

4.9

97 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

The Lock Doctors was started by Richard Humphrey in 2010 and is a family run business which has gained a reputation for providing a reliable, local emergency locksmith service for residential & commercial customers over the years.
Since our humble beginnings in East London, the company has now expanded across London..

We offer full locksmith services as well as all aspects of carpentry work and security installations. This includes repairs to doors and windows, and installing intercom systems, access control, CCTV cameras & door/gate automation for residential and commercial customers.

Our customers include individuals as well as local councils, schools, shops, churches and non-profit organisations where we provide the servicing and maintenance of existing systems to the full planning & fitting of new installations.

we can help you with:
- Fitting internal/external doors
-UPVC door specialists
- Burglary damage repair service
- Window/door handle repairs
- Insurance approved locks

What we do

  • Locksmiths

    • Emergency locksmith service
    • Comprehensive locksmith service
    • Masterkeyed systems
    • UPVC lock specialists
    • Access control
  • Alarm and security equipment installers

    • Electric gates
    • Door entry systems
    • CCTV installation
    • Alarm installation
    • Security activities
  • Carpenters

    • Joinery and carpentry
  • Security equipment suppliers and manufacturers

    • CCTV & video equipment
    • Burglar alarm systems
    • Intercom systems
  • More Services

    • access
    • entry
    • locks
    • repairs
    • electric gates
    • locksmiths

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
97 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Absolutely outstanding service from the Lockdoctors. They Responded to a very sensitive situation and went out of their way to help us
Customer Service
Quality
Value
We were given the Lockdoctors contact from a friend that used them previously. We just landed in another country while taking a short holiday, When our Naubour called to say that someone has broken into our house in Islington . After the police and forensics had been and gone we needed to get a front and back to repaired as there was so much damage to both doors. The Lockdoctors were so helpful and supportive, which gave me and my wife peace of mind . They fitted two doors , new locks and handles all in one day. The next day they returned and fitted a professional alarm and CCTV. They were trustworthy, upfront and genuine . The price of the work done was fair considering the amount of work that had to be done. Thank you guys The service was second to none. Mr & Mrs Grant Islington
Simon Posted on 05/04/2018 , work completed 05/04/2018
The trader replied (on 20/04/2018)
Hi Simon Thank you for this outstanding review, this has just triggered your 20% discount when you use the lock doctors Next Thank you for Using our Service The Lockdoctors Your Security Is Our Priority
Locksmith and handyman
Customer Service
Quality
Value
Richard has done a a number of jobs for me Over the last six month. His workmanship and attention to detail are excellent. He is reliable, efficient and tidy ( cleans up after himself). And as a bonus he is a lovely guy. The prices quoted were very fair with no hidden extras. He is a good Locksmith but also a very clever and diligent handyman- works out how to do things and does them very thoroughly. Sorted out a things that other people walked away from.
Asif Islam Posted on 04/04/2018 , work completed 04/04/2018
Efficient, Fast and Friendly
Customer Service
Quality
Value
Called Lock doctors out and within a few hours had someone come over to change a few locks. Member of staff was very friendly, extremely helpful and done a fantastic job overall. Looking forward to recommending them to family and friends, as well as using their services again when needed.
V29078 Posted on 25/11/2017 , work completed 25/11/2017
Bathroom lock fixed
Customer Service
Quality
Value
The lock on the bathroom door was broken and required the replacement of 2 bits of mechanism.
Peter, Peter Posted on 10/11/2017 , work completed 10/11/2017
Frendly and efficient
Customer Service
Quality
Value
I was having problems with my front door and back door they were very stiff and hard to lock properly
Davo, Davo Posted on 09/11/2017 , work completed 09/11/2017
Fast response and great work
Customer Service
Quality
Value
Awkward job that was dealt with, with ease. Great finish on completed work and left the site very tidy. Pleasure to deal with, polite, on time and efficient. Will use again.
Anonymous Posted on 06/11/2017 , work completed 06/11/2017
Reliable locksmiths
Customer Service
Quality
Value
They came when I called and fixed the porch door in less than 30 minutes. It was an evening job which was completed satisfactory.
Audrey Posted on 02/11/2017 , work completed 02/11/2017
Charged for nothing
Customer Service
Quality
Value
Called up for lock repair, the guy turned up very quickly, a very nice and polite guy, took down the lock but couldn't repair it, he suggested he would need to take it back to shop to reset etc, I said to him i would need to think about it but he still charged me £55.00, I noted to him that I thought there is no call out charge and he didn't mention anything about cost before, but he said this is only for regular customers which I feel is very unfair
Adler Posted on 17/10/2017 , work completed 17/10/2017
Excellent service
Customer Service
Quality
Value
Very pleased with the work, carried out in a friendly and efficient manner. Highly recommend.
Peter Slater Posted on 27/07/2017 , work completed 27/07/2017
Jonny.T
Customer Service
Quality
Value
Lock Doctors were great to work with from start to finish. Our requirements were not complicated. However, they were solid to work with, reliable and honest and know their stuff. I would definitely recommend them
DavidT20 Posted on 03/07/2017 , work completed 03/07/2017
Effective hard working
Customer Service
Quality
Value
Very pleasant guy Richard came and did the job really well and added needed other tasks to the job for a very fair price.
Andrew Smith Posted on 19/06/2017 , work completed 19/06/2017
Speed and very helpful.
Customer Service
Quality
Value
Very helpful and polite. Solved our problem very quickly. Reasonably priced and excellent service.
bukicole Posted on 03/05/2017 , work completed 03/05/2017
Fast and solve the problem
Customer Service
Quality
Value
Richard arrived on the day, which was excellent since I had my tenants on my back. I wasn't on site but he repaired the damage door and frame as good as he could.Richard was pleasant and easy to deal with and would be happy to use him again.
raj Posted on 19/03/2017 , work completed 19/03/2017
Fast, efficient, more than helpful and reasonably priced
Customer Service
Quality
Value
Richard arrived on time, focused on the challenge and resolved it as far as he good give the lack of parts and added a supplementary lock to deal with the immediate issue. He also adjusted another lock without charge - Richard got on with the task was pleasant and easy to deal with and is clearly understanding of customer needs and has the necessary expertise - happy to maintain his 5 star rating
1863095 Posted on 23/02/2017 , work completed 23/02/2017
Fast Service.
Customer Service
Quality
Value
Came the same morning I phoned. Serviced/adjusted ill fitting UPVC doors & lock. Polite, tidy tradesmen who cleaned up on completion.
1132 Posted on 16/02/2017 , work completed 16/02/2017
Excellent Service
Customer Service
Quality
Value
Lock Doctors arrived within the hour as stated. They worked out what the problem was and dealt with it efficiently. Will definitely use them in future. Happy to recommend them.
alexandra.clarke Posted on 16/02/2017 , work completed 16/02/2017
4 Years of great service to date
Customer Service
Quality
Value
I manage a portfolio of over 100 residential properties and i've used the LOCKDOCTORS on numerous occasions to repair locks, to replace locks and even as an emergency contact for tenants who've locked themselves out. His service has always been prompt and there has never been a case where he came out and was unable to resolve the problem. I've recommended him before and will continue to do so in the future.
Which? Trusted Traders Consumer Posted on 19/12/2016 , work completed 19/12/2016
Fast efficient & quality service at a fair price
Customer Service
Quality
Value
This was a somewhat difficult that required a new chub lock on glass door and fixing the current yale lock. I was very impressed with the efficiency and problem solving skills to get the job done. I was away at the time so everything was agreed over the phone . An excellent job done by an efficient and experienced locksmith. Many thanks !
Which? Trusted Traders Consumer Posted on 06/12/2016 , work completed 06/12/2016
Excellent service
Customer Service
Quality
Value
Door lock fell apart. Richard fixed and made safe
Which? Trusted Traders Consumer Posted on 03/10/2016 , work completed 03/10/2016
Which? Local Review
Customer Service
Quality
Value
Richard has just rescued us again. One of our big conservatory blinds broke in the middle of the recent heatwave - which was a disaster. But he responded immediately and was on the doorstep within 48 hours. Always an absolute pleasure to deal with and determined to solve any problem you present to him.
Liza Jane Posted on 22/07/2016 , work completed 22/07/2016
Which? Local Review
Customer Service
Quality
Value
I can recommend Richard and Singh highly. I have had a problem with an electric loft ladder and I was let down badly by being sent the wrong part and then the tradesman who was supposed to come back and fit the correct one was unobtainable. Richard said on the phone that they liked challenges and this job certainly was one but they coped very well, re-installed the broken rung and now are trying to fix the bit that was broken because of being sent the wrong part. As Richard said, ''they like challenges" and they succeed. They are reliable, friendly and very capable.
CLEARY Posted on 13/07/2016 , work completed 13/07/2016
Which? Local Review
Customer Service
Quality
Value
Richard worked on fitting a new lock and handle on one of the bedroom doors. He arrived on time, did the work at the quoted price and cleaned all the mess he created.
pgalpay Posted on 04/06/2016 , work completed 04/06/2016
Which? Local Review
Customer Service
Quality
Value
I found this company via local recommendation and I am so pleased to add them to my list of local traders. Brothers Richard and Terry run the company and although locksmithing is the starting point of the business they actually have a multiplicity of skills. I employed them to supply and replace some new skirting boards and also to do some painting, as well as to fit a new lock for our patio doors. They will tackle all sorts of home maintenance jobs; small and large. They took enormous care and they worked incredibly hard. I was very pleased indeed with the results. They are also are a pleasure to have around and their charges are fair and transparent. Not exorbitant at all. I will be definitely be using them again and so I rather hope they don't get too busy on the strength of this recommendation.
Liza Jane Posted on 13/04/2016 , work completed 13/04/2016