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Endorsed by Which? Trusted Traders

The Loft Boys Ltd

Profile thumb the loft boys logo 2011 rgb med
4.9

65 Reviews

Opening Hours
Today - 08:00–16:00
  • Monday 08:00–16:00
  • Tuesday 08:00–16:00
  • Wednesday 08:00–16:00
  • Thursday 08:00–16:00
  • Friday 08:00–16:00
  • Saturday - Closed
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

Organisations and Awards

Jun 2020

About

The Loft Boys love lofts!! Our love for all things lofts, is always displayed through the quality and professionalism we apply when transforming dreary attics into usable storage spaces. We like spending our days working in people’s homes, which means we always work in a tidy and considerate manner to ensure we end up with happy customers!

If you need your loft boarded out for storage, we’ll always take the time required to work efficiently and professionally, with a minimum of disruption to our customers. Maybe you need your loft floor raised above insulation, no problem! We’ll fit the government-backed LoftZoneTM StoreFloor system for you.

To gain access to your loft, you’ll need an adequate hatch and a loft ladder to use it. If your loft hatch is a tad too small, we can extend the opening and fit your choice of ladders from our wide range. To find what you’ll be storing in your loft, you will likely need some form of lighting. We can even fit a roof window to make use of natural light.

What we do

  • Loft and property converters

  • More Services

    • loft boarding
    • loft ladders
    • loft lighting
    • loftzone
    • loft storage

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
65 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Excellent Service throughout.
Customer Service
Quality
Value
I had a new floor and new insulation fitted in my loft. I initially noticed the company through when Which magazine. The surveying process was smooth and faultless. The timescale I was provided with worked for me and is what actually happened. The fitters were very professional, explained the process on the two days the work took to be completed and did a great job. My loft was left clean and tidy and unrecognisable given the state it had been before the work was completed. From start to finish the process was smooth and professional and the price was right for me. No complaints.
Peter in Greater London Posted on 16/05/2022 , work completed 26/04/2022
The trader replied (on 20/05/2022)
Wow, thank you very much for writing this review! This really means a lot knowing that our customers are satisfied with the work we've carried out. We hope you enjoy your new loft and please don't hesitate to contact us if there's something else you need help with. :)
Excellent job well done
Customer Service
Quality
Value
After receiving many cold calls from scammers about insulating our loft, we decided to research insulation, but by a reputable company, Loft Boys. The surveyor arrived promptly, made helpful suggestions and quoted to insulate the whole roof (it is a longhouse) and also to board out the large middle section (where the loft ladder is located) for storage. We received the quote quickly and accepted it - we thought it was good value for money. A few weeks later a team of 3 arrived, covered all floors and stairs with sticky-backed polythene so they remained clean. We hadn't been able to lift some of the heavy storage boxes down before their arrival (we're in our 70s) but nothing was too much trouble for them and they quickly bought them down the ladder. The work was finished in one day and they asked us to inspect it before they left. It was immaculate up there. They filled in all the gaps around the edge of the floor, right up to the edge of the roof with both the insulating material and the chipboard flooring. Around the loft hatch they did a professional finish with wide-angle bead which meant no little gaps or traps around the edge. Various pieces of electrical equipment and piping was fixed down in position to the floor, where applicable. They checked the working mechanism of the fold-up loft ladder to ensure it was safe. I would have no hesitation in recommending them to others. They are a thoroughly professional company and we now have a warm second floor.
Customer in Hertfordshire Posted on 11/05/2022 , work completed 24/03/2022
The trader replied (on 20/05/2022)
Once again thank you very much for choosing The Loft Boys. Secondly, thank you for writing this detailed review! It means a lot to us knowing that our customers are satisfied with the work we've carried out. It helps potential customers when deciding about boarding their own lofts. We hope you'll be able to use your loft as intended. Please don't hesitate to contact us if there's something else you need help with. :)
A professional job.
Customer Service
Quality
Value
The quote was detailed and exact, my amendment was accepted without hesitation. The work was carried out on the agreed date and was completed sooner than I thought. The attitude of the installers was friendly and professional. Everything was tidied up to a high standard afterwards. A reasonable price, a professional installation and every phase of the project well communicated. Thank you Loft Boys.
Customer in Cambridgeshire Posted on 09/03/2022 , work completed 02/03/2022
The trader replied (on 11/03/2022)
Wow, this is fantastic! Thank you so much for the recommendation. We're very happy to hear that you had a great experience with us. If there's something else you need help with, do let us know! :)
Experienced traders
Customer Service
Quality
Value
These guys know their trade. Their experience and knowledge is clear from the outset, you know they are going to do a good job. They are a little expensive but it is worth it for quality and peace of mind. Minor criticism is they offer Saturday appointments but their office is closed so if they have a staffing crisis and cancel last minute by email (which is what happened to us first time) there is no one you can talk to until Monday.
Customer in Oxfordshire Posted on 05/03/2022 , work completed 01/03/2022
The trader replied (on 11/03/2022)
Thank you very much for the recommendation! We appreciate it and we are also grateful for the feedback. Although our office is officially closed on Saturdays, we do have one or more field managers who are working. They're present to pick up on potential issues and available for any support should a staff require it whilst on duty. Please accept our apologies you weren't able to get in touch with us, until the following Monday. Thank you once again. If there is anything else you need help with, please let us know! :)
New loft hatch with aluminium ladder & boarding & new insulation
Customer Service
Quality
Value
My existing loft hatch was very small. I asked for a new bigger hatch with a loft ladder; for the existing old insulation and boards to be removed; for new insulation & boarding of 24 square metres to be laid. The initial survey confirmed there was no asbestos in the loft and a plan was drawn up with a diagram showing exactly where the new loft hatch would be and where the boarding would be laid. I also asked for a new 6 foot strip light with switch and double power point. I was told the work would probably take 2 days. The work did indeed take just 2 days and everything was completed to schedule and budget. The electrician turned up early before the loft installers and installed the strip light with switch and double power point. Then the two installers arrived. They wore masks and proceeded to put down protective sheets over the stairs & upper & lower hallway. They explained what they were going to do and after removing all the old insulation agreed a slightly smaller (in length) loft hatch with me, taking into account where the main joist was. Two things that made "The Loft Boys" stand out for me was their five year guarantee on the work they completed and the fact that they took photos of all the work they did in order to examine it all for quality control. I was very impressed by their work which has transformed my loft and I would unhesitatingly recommend this company.
Customer in Suffolk Posted on 12/11/2021 , work completed 11/11/2021
The trader replied (on 22/11/2021)
Wow, what a lovely recommendation to read, thank you very much for this. :) We really appreciate all the details in your review, as these help our customers decide when it's time for them to get their loft sorted. We're glad to hear you're impressed with the work we've done. Enjoy your loft and if there's something else you need, please don't hesitate to call us. Thanks once again!
Great service from The Loft Boys - don't be put off by the company name!
Customer Service
Quality
Value
The Loft Boys gave really professional service and I'm extremely happy with the outcome. It's a strange name for a company - but I guess it's memorable! Their surveyor came, checked requirements, and measured up. He arrived on time and was very professional. No pressure selling or up-selling, just quoted for exactly what we wanted: no boarding, just insulation. He emailed the quote that afternoon, as promised. It was clear and comprehensively detailed. We agreed the quotation, and paid a deposit. The team arrived on time on the agreed date. They did a professional job - very efficient, clean and tidy. They removed any boards that were in the way (including a couple of extra ones that hadn't been in the original quote - they didn't charge extra for that), and the loft is now fully insulated to a high standard. Each stage of the job has been confirmed via email, with follow-up calls where necessary. They probably aren't the cheapest company in the world - but they have done a really good job, so will rate 5* for value. I'm still not sure that the company name isn't off-putting - but despite that, they are definitely professional and I would recommend them without reservation.
Kate in Buckinghamshire Posted on 14/10/2021 , work completed 14/10/2021
The trader replied (on 18/10/2021)
Hi Kate. What a great review to read at the start of a workweek! Thank you so much for this very detailed review of your experience with The Loft Boys. We appreciate it as it helps potential clients when they're seeking a company to board their lofts, especially with various company names to choose from! :) We're glad you decided to get your loft done by us, have a great week ahead. Cheers.
A really excellent service
Customer Service
Quality
Value
I approached loft insulation with some trepidation, given the number of cowboys out there. Loft Boys were the complete opposite from the outset. A sensible, pragmatic explanation of the options on my first call was followed up by an excellent information pack. The survey was thorough, prompt and absolutely tailored to my needs. I got a really quick fitting date and the team arrived fully informed and ready to roll. I was not convinced they would do it all in a day but they were finished by mid afternoon. I have had a really good look around and the finish was excellent - really neat and well fitted. I was most impressed by the way they fitted the new storage floor around the existing hatch. When my wife got home she thought the cleaner had come on a day early! Great team, friendly, hard working and thoughtful . I have no hesitation in recommending Loft Boys to anyone needing this service.
Mark in Buckinghamshire Posted on 08/10/2021 , work completed 07/10/2021
The trader replied (on 11/10/2021)
Wow, Mark, your review is wonderful to read, this totally made our Monday morning better! :) Thank you very much for taking the time to share your experience with The Loft Boys. If there's something else we can help you with, do let us know. Cheers and thank you once again from all of us at TLB.
Very Pleased Customer
Customer Service
Quality
Value
Approached the Loft Boys to board our loft and provide easy access with a fold-away ladder for the loft hatch. Went with them as they install Loft-Zone which I was quite keen on after a bit of reading up. Within a few days, the surveyor came round, inspected the loft, gave us the options with pricing, available space and best use of it. No hard selling involved, very professional - got an online link a few hours later - where we could choose options and customise it. We chose Telescopic ladder and some extra storage options in addition to the main boarding, provided a deposit and agreed works date, all done via online booking system. Couple of weeks, later on, agreed date, Wayne the team leader and 2 other fellas turned up bang on 8am. Super efficient, no interruptions, just cracked on and all finished by 4pm - with demo of all work completed. No mess at all. Really happy with the work carried out and attention to detail, super job. Price wise I think it was very reasonable, unlike quite a few other sites I looked at you can get a good estimate of costs on the website. No doubt you can get jobs done cheaper but I think you often pay for what you get.. More than happy to highly recommend.
Michael in Cambridgeshire Posted on 06/09/2021 , work completed 06/09/2021
The trader replied (on 21/09/2021)
Thank you very much, Michael, for this very detailed review of your experience with The Loft Boys. We really appreciate it, as it helps potential clients to know when they're seeking a company to board their lofts. Reading this made our day! We hope you enjoy your loft and let us know if there's something else you need help with. :)
A pleasure to deal with this company
Customer Service
Quality
Value
Very impressed by this company. Rapid response to emails, phone answered promptly, good communication. I had an existing ladder replaced (because the mountings were becoming unstable) and a new, insulated, access trap installed. Excellent customer service and good value for money.
Moira in Greater London Posted on 09/08/2021 , work completed 20/07/2021
The trader replied (on 09/08/2021)
Hi Moira, Thank you for your lovely words! We're happy you found our customer service excellent and you took the time to leave this review. If you need anything else, just let us know. Enjoy your summer. :)
Excellent customer service
Customer Service
Quality
Value
We have had a lot of work done to our home over the last 8 years and this was by far the easiest most professional company that we have dealt with. Each person of the team that I had contact with from the lady who booked in the free valuation to the tradesmen who carried out the work were an absolute pleasure. The guys who boarded the loft were on time, tidy and so polite, the job was done in the time frame they quoted and they kept us informed as they worked. I don’t often leave reviews as I haven’t had good experiences with trades but I cannot recommend the Loft Boys highly enough, thank you so much.
Dani in Greater London Posted on 03/06/2021 , work completed 02/06/2021
The trader replied (on 04/06/2021)
Wow Dani, this is lovely to read! We appreciate you taking the time to write this review here and on our Facebook page and we're so glad you think we did a professional job. Enjoy your new loft and if you need anything else, please don't hesitate to contact us. :)