Endorsed by Which?

The Loft Boys Ltd

4.9

89 Reviews

Opening Hours
Today - 08:00–16:00
  • Monday 08:00–16:00
  • Tuesday 08:00–16:00
  • Wednesday 08:00–16:00
  • Thursday 08:00–16:00
  • Friday 08:00–16:00
  • Saturday - Closed
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

Organisations and Awards

Jun 2020

About

The Loft Boys love lofts!! Our love for all things lofts, is always displayed through the quality and professionalism we apply when transforming dreary attics into usable storage spaces. We like spending our days working in people’s homes, which means we always work in a tidy and considerate manner to ensure we end up with happy customers!

If you need your loft boarded out for storage, we’ll always take the time required to work efficiently and professionally, with a minimum of disruption to our customers. Maybe you need your loft floor raised above insulation, no problem! We’ll fit the government-backed LoftZoneTM StoreFloor system for you.

To gain access to your loft, you’ll need an adequate hatch and a loft ladder to use it. If your loft hatch is a tad too small, we can extend the opening and fit your choice of ladders from our wide range. To find what you’ll be storing in your loft, you will likely need some form of lighting. We can even fit a roof window to make use of natural light.

What we do

  • Loft and property converters

  • More Services

    • loft boarding
    • loft ladders
    • loft lighting
    • loftzone
    • loft storage

Customer reviews

Why you can trust these reviews

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4.9
89 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Horrible service and customer service
Customer Service
Quality
Value
After requesting an all 100% natural wool insulation on our loft due to allergies, loft boys were too lazy to remove the previous (very old and contaminated) insulation and when complained after completion of work they said this is how they always do it. We specifically asked and paid for the best materials and wanted to get this job done perfectly and now we have to throw away the expensive wool and start again as everything is contaminated. The customer service was probably the rudest and most unprofessional I have ever seen in my whole life.
Customer in Berkshire Posted on 18/05/2024 , work completed 16/05/2024
Amazing service
Customer Service
Quality
Value
We were impressed by the professional and friendly service that The Loft Boys demonstrated throughout. Their attention and care after installation, in particular, is commendable. Thank you to all the team!
Customer in Greater London Posted on 02/05/2024 , work completed 18/07/2023
The trader replied (on 15/05/2024)
Thank you so much for this review! We're very happy that you were impressed by the service that you received from The Loft Boys. You're welcome and if there's anything else you need, please let us know.
Great work and company
Customer Service
Quality
Value
Really good company in terms of communication at all stages. They even reduced the bill when they couldn't board one part of the loft. Their workmen were polite, efficient and again the communication was very good. I would definitely recommend this company if you need your loft insulated and boarded.
Customer in Hertfordshire Posted on 26/04/2024 , work completed 19/04/2024
The trader replied (on 08/05/2024)
Thanks so much for this review! We're happy you were satisfied with your loft boarding experience with us. If you need anything else, do let us know. :)
Loft Insulation & Boarding
Customer Service
Quality
Value
We contacted The Loft Boys after finding them online. They arranged for their surveyor, Tom, to visit our house and advise on what were the best options for our loft space, which was already boarded and insulated, but not to current standards. From start to finish The Loft Boys we excellent. We had some personal issues that needed to be taken into consideration and Tom, Lily, Sam and the install team were understanding and did everything they could to work with us. Everything surface was covered and protected and when they left, they left our house clean and tidy. We would highly recommend The Loft Boys.
Customer in Greater London Posted on 18/04/2024 , work completed 26/03/2024
The trader replied (on 19/04/2024)
Thank you for sharing your experience with The Loft Boys! We're thrilled to hear that our team provided excellent service and accommodated your personal needs with understanding and professionalism. Our goal is to ensure that every aspect of our work, from the initial consultation to the final installation, exceeds your expectations. If there's something else you need help with, please let us know. Thank you again. :)
Loft improvement
Customer Service
Quality
Value
Loftboys were asked to improve loft insulation and board part of the loft for storage. They carried out a survey and gave details of the work required which was raise insulation to 10 inches and raise timbers to suit for storage area. Supply a new loft ladder and check for asbestos. Work was carried out efficiently and guaranteed for 5 years against defects and problems. I would recommend Loftboys
Customer in Hertfordshire Posted on 29/02/2024 , work completed 24/02/2024
The trader replied (on 15/03/2024)
Hello there! Thanks so much for your review, it was a pleasure working with you! If there's anything else you need help with, please let us know.
Good communication and a good job
Customer Service
Quality
Value
All worked well they did a great job my only point would be that they had to test for asbestos on the insulation before they could complete the job hence work being carried out on the 23rd December. I would recommend that this should be done at the time of the survey but apart from that no issues and would recommend them without hesitation.
Customer in Suffolk Posted on 07/01/2024 , work completed 23/12/2023
The trader replied (on 27/02/2024)
Thank you so much for sharing your experience, we really appreciate your review. If there's something else we can help you with, please let us know. :)
Loft makeover
Customer Service
Quality
Value
I originally got in touch with the Loft Boys in June 2023 and after a great survey with Sam, booked for work to begin at the end of July - this included full clearing of the loft, insulation, boarding, rafter foil, extending the loft hatch and a new ladder. Unfortunately it was discovered that our roof needed extensive work on it when the Loft Boys started on their first day and so work needed to be delayed. However they were so patient whilst we got the roof sorted and were able to complete work in December. Everyone has been so lovely throughout. The fitters were so respectful of our home, cleared up every day and really did their best to minimise any mess (and our loft was pretty grim!). When I requested some extra boarding after the initial work was finished this was sorted out so quickly and they were so helpful in ensuring the loft was accessible and safe for me as I'm disabled. I'd really like to say thank you to Wayne and Tommy, Sam, Claire and Kelsie, plus George and his colleague who came out to add some extra boarding the week before Christmas.
Customer in Greater London Posted on 02/01/2024 , work completed 16/12/2023
The trader replied (on 05/01/2024)
Thank you for sharing your experience! We're glad we could assist despite the unexpected delays. Our team, especially Wayne, Tommy, Sam, Claire, Kelsie, George, and others, truly appreciates your kind words! If there's something else you need help with, please let us know. :)
Loft insulation
Customer Service
Quality
Value
Our loft insulation wasn’t great so we wanted to sure the roof was properly covered. As a side benefit, we quite liked the idea of more usable storage space in the loft and being able to move around safely rather than perch on the joists. The Loft Boys came and quoted to add to the existing insulation to meet the recommended standard and to lay flooring on top of approx 60% of the loft to give us a good sized storage space They worked cleanly and quickly and we’re done in less than a day Very happy with the result
Customer in Hertfordshire Posted on 13/10/2023 , work completed 30/09/2023
The trader replied (on 18/10/2023)
Thank you so much for choosing The Loft Boys and we're so glad you're happy with the result of your new loft! And many thanks for leaving a review. :) If there's something else you need help with, please don't hesitate to let us know.
Rafter insulation in loft with foil.
Customer Service
Quality
Value
Everyone at this company was a pleasure to deal with, very informative and felt the advice I was given was fair. No attempt at upselling at all. Work was carried out efficiently and I was kept informed of everything that was happening as it happened. Would heartily recommend this company.
Customer in Greater London Posted on 10/07/2023 , work completed 12/06/2023
The trader replied (on 11/07/2023)
Hi there! Thanks so much for your review, it was a pleasure working with you too! If there's anything else you need help with, please let us know. Thanks once again.
Excellent customer service and finished loft
Customer Service
Quality
Value
I contacted The Loft Boys about getting my loft boarded with ladder and lights installed. I was impressed with the amount of helpful information on their website. The customer service throughout has been faultless with calls to check always made when promised. From the survey visit to the actual work on the day, all staff have been knowledgeable and friendly. The fitters on the day were great and obviously skilled at what they do. The finished work was exactly as agreed and ended up being much better than I imagined. We needed out loft hatch made bigger to take a ladder and that was done so neatly. I would definitely recommend The Loft Boys.
Customer in Greater London Posted on 15/05/2023 , work completed 06/05/2023
The trader replied (on 20/06/2023)
Hi there! Big thanks for this awesome review. Working with you was an absolute blast! If there's anything else we can lend a hand with, just give us a shout.