We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

Coronavirus Read our latest advice

Endorsed by

Which

?

Trusted Traders

The Loft Boys Ltd

Profile thumb the loft boys logo 2011 rgb med

4.9

30 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

The Loft Boys love lofts!! Our love for all things lofts is always displayed through the quality and professionalism we apply when transforming dreary attics into usable storage spaces. We spending our days working in people’s homes which means we always work in a tidy and considerate manner to ensure we end up with happy customers!

If you need your loft boarded out for storage, we’ll always take the time required to work efficiently and professionally, with a minimum of disruption to our customers. Maybe you need your loft floor raised above insulation. No problem, we’ll fit the government-backed LoftZoneTM StoreFloor system.

To gain access to your loft, you’ll need an adequate hatch and a loft ladder to use it. If you loft hatch is a tad too small, we can extend the opening and fit your choice of ladders from our wide range. To find what you’ll be storing in your loft, you’ll more than likely need some form of lighting. We can even fit a roof window to make use of natural light.

What we do

  • Loft and property converters

  • More Services

    • boarding
    • ladders
    • loft lighting
    • loftzone
    • storage
    • conversion

Customer reviews

4.9
30 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Perfect Service!
Customer Service
Quality
Value
We booked The Loft Boys to board the accessible part of our loft and install some foil insulation and a couple of battery operated lights. The whole team were a joy to deal with from start to finish, including Sam who did the initial survey and was really fair and helpful with the quotation, to Sharron in the office (so lovely to speak to and super-efficient) to the boys who did the install (tidiest workman I have ever had!). Very friendly, professional service, fairly priced and very respectful of our home. I would definitely recommend.
Customer in Essex Posted on 09/07/2020 , work completed 07/07/2020
Great service from start to finish
Customer Service
Quality
Value
The Loft Boys fitted new insulation, boarded out the loft space and fitted a loft ladder. At the initial meeting the surveyor explained the various options available and their costs. At no point did I feel under pressure to sign up to anything. The team arrived on the agreed date and the work was completed in the two days scheduled. My loft has very little headroom and I’m sure they must have banged their heads more than a few times. In spite of this they were always good-humoured and courteous. I am extremely pleased with the finished work. I would definitely recommend their services.
Customer in Peterborough Posted on 05/07/2020 , work completed 17/03/2020
Loft insulation, boarding and loft ladder
Customer Service
Quality
Value
The Loft Boys were recommended by our neighbour who was very impressed by their work. We contacted them for a quote to insulate and board our loft and install a new ladder. This was at the beginning of this year, but corona virus stopped them starting the job. Sharron was very helpfully in contact with us throughout the lock down, and as soon as it started to ease gave us a date and how they would proceed with the safe distance etc regulations (which they did excellently). The two fitters were Steve and Wayne and they were very professional with the work and cleaning up at the end of every day. Nothing was too much of a problem and they kept us informed with their eta at the start of every day and how the job was going throughout. All the work was carried out within the agreed timescale and budget. We are very pleased with the end result and thoroughly recommend this company.
Customer in Buckinghamshire Posted on 28/06/2020 , work completed 22/06/2020
Excellent work
Customer Service
Quality
Value
The Loft Boys prepared our loft for insulation, lay the new insulation and installed some boarding. They did great work and were very friendly and helpful. The removal and disposal took an hour longer than estimated and quoted for, but they didn't charge for the extra hours work. I have been very impressed with their work and I highly recommend them. The service and quality of work is excellent.
Customer in Hertfordshire Posted on 27/06/2020 , work completed 15/06/2020
Herculean effort
Customer Service
Quality
Value
So glad to have used TLB to help clear out 30 years worth of stuff from loft and flat. Its amazing the amount of junk we keep, but after two days hard uncomplaining graft it all disappeared and in its place new insulation, new flooring and space. The work was completed in two days as per estimate at the beginning of December and it was really cold - so hot chocolate all round. Team were great and really friendly making the clearance fun. Fully recommend TLB.
Customer in Greater London Posted on 16/04/2020 , work completed 04/12/2019
Very happy
Customer Service
Quality
Value
We had our loft hatch moved, a new ladder installed and the loft boarded. 'The Loft Boys' were very professional from start to finish. I was kept informed at every step of the process. The job was split into two, on two different dates (at our request) and so two different teams turned up during the course of the entire job. Both teams were punctual, professional, courteous, tidy and nothing was too much trouble. The job was completed on time and at the agreed price. I can highly recommend 'The Loft Boys', they take pride in delivering the complete package.
Customer in Greater London Posted on 15/04/2020 , work completed 22/01/2020
Great work from honest people
Customer Service
Quality
Value
Loftboys did a fantastic job on boarding up my loft and providing me with the right ladder to access it. They were not trying to sell me expensive solutions and with some areas in the loft, they recommended leaving it in rather than incur huge costs for removal and storage. When they came in, they were quick, efficient and unobtrusive - they explained the scope of work very clearly at the beginning and there were no unexpected surprises or costs that they had not discussed with us. We are very impressed with Loftboys and would highly recommend them to anyone needing their loft done up.
Customer in Greater London Posted on 15/04/2020 , work completed 27/09/2019
Very professional
Customer Service
Quality
Value
We had our loft boarded using Loftzone, a loft ladder and electric light installed in our new build house. All communications leading up to the installation were followed up promptly and all questions answered fully. In fact the whole process from survey to completion and receipt of the guarantee went very smoothly. All the team were very polite and helpful throughout. The installation was completed in a day. We are very happy with the work and would recommend this company to our friends.
Customer in Hertfordshire Posted on 24/03/2020 , work completed 19/03/2020
Quick install
Customer Service
Quality
Value
The loft boys insulated and boarded our loft, they called to give an ETA on the day and arrived punctually. The works were scheduled to take 2 days but they finished the works in 1 day and we are very pleased with the final output
Customer in Greater London Posted on 28/02/2020 , work completed 21/02/2020
Replacement of a loft ladder
Customer Service
Quality
Value
The experience of using The Loft Boys was one of complete professionalism, from the beginning to the end of the work. Mark came first to estimate the job explaining exactly what was needed and what the cost would be and a date was given for the works to be carried out. The guys came, one of which was Steve and they were both efficient and helpful. I certainly would have no hesitation in recommending the company to anyone in the future.
Customer in Hertfordshire Posted on 22/02/2020 , work completed 15/02/2020
Job well done, all round friendly and helpful.
Customer Service
Quality
Value
Had loft part floored with loftzone, extended hatch and new ladder. The surveyor was very thorough and came up with a better solution than the other people I asked to quote, I also liked the loftzone system. The fitters did a really good job and were helpful and respectful. Work was completed in the time window stated even though someone stole their van while they were working.
Customer in Greater London Posted on 07/02/2020 , work completed 05/02/2020
Straightforward, friendly, efficient
Customer Service
Quality
Value
From the first interaction to the last the Loft Boys were really easy to deal with, they communicated everything clearly, followed everything up efficiently. Did a great neat and tidy job on the loft and we are very happy!
Customer in Greater London Posted on 01/02/2020 , work completed 25/01/2020
Excellent service and a professional job done
Customer Service
Quality
Value
The Loft Boys were highly professional from the initial conversations and estimate, right through to the completion of the job. Grant was polite and very friendly, as were the two guys who completed the works on the day. When they showed me the finished job it was better than I expected. No untidy corners or incorrectly measured areas, and the new loft ladder and hatch are perfect. I would highly recommend them to anyone thinking of using this company.
Customer in Hertfordshire Posted on 29/01/2020 , work completed 24/01/2020
Velux windows and Loft floor & ladder
Customer Service
Quality
Value
What a great team... great service from start to finish. I trusted The Loft Boys with a demanding job; board out two attics, fit a fold down ladder to one and replace four ageing non-Velux roof windows with new Velux windows. From the time of the quote I felt a high level of confidence in the company, this was validated when the work commenced. The fitting team are polite, friendly and tidy. I wanted the window openings opened up to let in more light, the fitters listened to my thoughts and included as many as practicable. The December weather caused an unavoidable delay, but the team were back as soon as the rain stopped to finish the work. I now have two attics with floors I have faith in and easy access to them. I also have four solar powered Velux windows, working from the wall switches or the app on my phone! I'm also pleased to say the minor unforeseeable snags encountered were dealt with swiftly and contained within the original quoted price. I highly recommend The Loft Boys.
Paul Posted on 14/01/2020 , work completed 20/12/2019
Excellent service from the Loft Boys
Customer Service
Quality
Value
We have now used the Loft Boys twice (they boarded out our old loft in 2011) and would highly recommend them. From the original quotation to the leaving the property they have once again been highly professional and friendly. There was no hard sale to upgrade to options I didn't want. The quote was very reasonable and I have now been left with a high quality and highly insulated loft. Would definitely recommend.
Customer in Greater London Posted on 06/01/2020 , work completed 04/01/2020
Appalling customer service
Customer Service
Quality
Value
Had my installation booked for multiple weeks in advance only to be rescheduled twice. All for reasonable reasons: death in the family of the installer and gory detailed visit to A&E shared with me. However, when I called to rebook again they did not acknowledge my frustration, got angry for my "lack of understanding" and pointed me to their T&Cs. Worst customer service I have received in years. I would have been happy with "We are sorry, these were out of our control, but here's how we are making up to you". Simple solution, just not the way they prefer to do business. If you use these guys I hope every goes smoothly. Else expect to see the true colours of their customer service. Either way, good luck! Note: As of today still trying to understand whether they will ever come to install the ladder or will give my money back. Will update review with the outcome.
Customer in Greater London Posted on 05/12/2019 , work completed 05/12/2019
The trader replied (on 15/04/2020)
Hi. Thank you for the review and for the opportunity to use your feedback to improve my company’s service. One of the biggest areas I pride myself on is the customer service we provide, which is a common positive in most of the feedback and reviews we receive. To hear of someone who hasn't had the experience I always strive to provide is quite upsetting and is certainly something I will look to address in this case. If possible, could I ask that you send me a direct email so I can work with you to get this resolved please. I’m unable to locate any information regarding outstanding installations or refunds due so can’t reach out to you directly. It is not my intention, or our company policy to have customers left feeling neglected or under valued so I’d love to resolve this with you as soon as possible. Many thanks and stay safe. Kindest Regards Dean Taylor Managing Director & Founder of The Loft Boys (dean@theloftboys.co.uk)
Fantastic customer service
Customer Service
Quality
Value
Brilliant job by Loft Boys! Arrived on the date work was to suppose to start and subsequently each day they worked. Polite, on time and very clean and tidy. The works was done without any hiccups and done to a fantastic level. Any issues that did occurs were self with swiftly and communicated to us, to keep us informed at all times. Fantastic customer service!
Justin Posted on 02/12/2019 , work completed 22/11/2019
Very happy, would highly recommend.
Customer Service
Quality
Value
Loft Boys insulated and installed a cross-bracing floor in our loft space. They were very easy to deal with, from first contact to quoting and then doing the work. The job was great quality, and the installer was friendly, efficient and helpful, and added a few extras that made the space work even better. Many thanks Loft Boys.
Customer in Hertfordshire Posted on 20/11/2019 , work completed 18/11/2019
Efficient, friendly and quality product
Customer Service
Quality
Value
Loft Boys have created a hobby room for me - clearing, insulation, boarding, lining, eaves storage, power and Velux window. My loft is unrecognisable from the filthy unpleasant space I started with! Everyone I dealt with in arranging the work - Grant and Sharron - were helpful, friendly and professional - everything explained to me. Allen supervised and did much of the actual work, he is really thorough and easy to deal with. Very happy with this work - an extra room for relatively little outlay! Recommended.
Matt - Customer in Greater London Posted on 14/10/2019 , work completed 11/10/2019
Very happy customer, would highly recommend!
Customer Service
Quality
Value
We have recently had our loft boarded out, the hatch extended and a new ladder fitter as we was finding the old boarding in the loft wasn't up to standard and the ladder was unsafe! Having contacting other companies I came across The Loft Boys, they sent Grant the surveyor out to quote which we was happy with so booked The Loft Boys in. Alan was the fitter that came to complete the work and he was fantastic from start to finish, he even stayed late to finish the job so it didn't run into the following day, job was completed to a high standard and he even cleared up after himself! The team in the office were extremely helpful and always called or emailed me back when needed (thank you Sharron and Mark) We would highly recommend The Loft Boys to anyone looking to have work done in their lofts. Thanks again The Loft Boys.
Natasha Posted on 04/10/2019 , work completed 09/08/2019
Great service - has created a really useful space
Customer Service
Quality
Value
We have used The Loft Boys twice now. We recently moved house and booked them for shortly after our move. The service is terrific - the office staff are super helpful, and Alan our fitter was very experienced and talked us through several aspects of the job. The result is a superb and useful space for many years to come! I would thoroughly recommend.
(your username) Posted on 23/09/2019 , work completed 20/09/2019
Outstanding work
Customer Service
Quality
Value
I was left in a real pickle by a rogue trader who came to board my loft. I bought the equipment as he advised and we fixed a day. On the said day of installation I started to get worried when he said that my loft doesn't look like the one on You Tube and could he borrow a saw! He spent the day making lots of noise and then said that he would need to come back another time to finish it. I paid him for the day and then I discovered that that he had only completed a fraction of the work, (which was later found to be unsafe) I couldn't have him back. I was advised to call The Loft Boys. I explained my dilemma to Sharron who was really understanding and sent their surveyor round. He advised that the whole lot would need to come out but they would be able to undertake the work. They gave me a very fair quote. There were a couple of unforeseen delays 1. a heat wave 2. a rethink. Finally the work was completed this week by Allan. He worked like a machine and clearly knows his stuff. The loft looks great and I know it was not a straightforward job. There was not a speck of dust when he left. I must say that The Loft Boys have not only done an outstanding job but have given me peace of mind. I now have a space that I know is well insulated and safely boarded by a professional company. Thanks again guys.
Customer in Essex Posted on 14/09/2019 , work completed 11/09/2019
Excellent job done
Customer Service
Quality
Value
The original three-day loft-zone job was delayed by two days due to factors out of the Loft Boys' control (their van was broken in to and a staff member was ill). However, once started, the first stage was completed within 48 hours (with early starts and a late finish on the second day): the fitter made it his business to complete the job as close to the original promise as he could. A two day delay was turned into a one day delay by his amazing work-ethic! The fitter was also very open and honest about the choices I had made for the type of loft I had. On experimenting with our new loft space (which was superb!) and discussing matters with my wife, we opted to take the fitter's advice and so we ordered some follow-on work: switching to the wooden eco-ladder and an extended loft hatch with balustrade. The Loftboys team managed to fit in an appointment for the *same* *fitter* to come to complete the work on a Saturday morning (at the start of *his* week of holiday)! He did an excellent job again: early start and finished before lunchtime!
Customer in Buckinghamshire Posted on 24/08/2019 , work completed 24/08/2019
Highly recommended
Customer Service
Quality
Value
We have just had our loft cleared of rubbish, insulated, boarded and fitted with a telescopic ladder. I cannot recommend The Loft Boys highly enough. Working in filthy conditions in a confined space and coping with the tremendous heat, the job was completed professionally and quickly by Allan. We now have a fantastic loft space that we are delighted with. Sharron at Head Office was super efficient and friendly - a pleasure to deal with. If you want your loft done - use them and you won’t be disappointed.
Customer in Suffolk Posted on 26/07/2019 , work completed 25/07/2019
Excellent service, knowledge and expertise
Customer Service
Quality
Value
The Loft Boys were highly professional throughout the entire service when dealing with my loft. My loft was in need of boarding and my current hatch was not in the most ideal position. The Loft boys provided a free consultation where they offered different options ideal to maximise my loft space and minimise costs. The job itself was highly skilled in moving the existing hatch into a different position and boarding the entire loft. As an additional bonus, the job was completed ahead of time! Special thanks go to Alan, Grant and Sharron for their service. I would highly recommend them for their professionalism and service.
Emir Sheikh, Milton Keynes Posted on 13/07/2019 , work completed 06/07/2019
Excellent Team!
Customer Service
Quality
Value
Can highly recommend The Loft Boys. Whole process from start to finish was outstanding. Very professional, informative and friendly, excellent communication. Our thanks to Sharron back at base who was so efficient, professional and friendly, to Grant who carried out the survey and explained all options in a clear, non-pressurised manner and obviously knew his stuff! and last but not least, our thanks to Allan who came out and widened the loft hatch and boarded out the loft, did an amazing job, so pleased with the results. We now have a great usable space in the loft we can use safely and access safely. Thank you to the whole team!
Customer in Gloucestershire Posted on 11/07/2019 , work completed 10/07/2019
Highly recommend 5*
Customer Service
Quality
Value
It gives my great pleasure to give this company a 5 star review. They did everything right from the first meeting with Grant, the installation with Alan and head office support from Sharron. I cannot fault them.
Customer in Hertfordshire Posted on 10/07/2019 , work completed 09/07/2019
Professional Service
Customer Service
Quality
Value
From start to finish the service from the Loft Boys has been nothing but exceptional! From the booking of the survey, the visit from the surveyor and the installation has exceeded my expectations. The Loft Boys came to install some Loft Flooring for my Daughter and the whole process was very professional. They were well presented, very polite and friendly. I would highly recommend The Loft Boys!
Customer in Essex Posted on 20/06/2019 , work completed 14/06/2019
Loft Boarding
Customer Service
Quality
Value
Excellent work, from start to finish. The two guys from Loft Boys worked diligently to create exactly our requirements. They were polite and cleaned up after themselves. Would highly recommend.
Customer in Lincolnshire Posted on 07/06/2019 , work completed 05/06/2019
Met expectations
Customer Service
Quality
Value
Excellent outcome at a very reasonable cost. Worked diligently and took care in their work and tidied up afterwards. Very happy with result
Customer in Reading Posted on 04/06/2019 , work completed 31/05/2019