The London Bath Co

The London Bath Co did a fantastic job refurbishing our very dated bathroom. The design was done by Nasser, following some initial instructions from us, and was exactly what we were looking for. Our bathroom is fairly small and Nasser made sure we were using every inch of space, and he also incorporated in to the design the type of colour and pattern detail which we had told him was our personal taste, so it really felt like “ours”. The installation was then done by Yurii and his team, who could not have been easier people to have around the house. They were polite, considerate and tidy- and completed the work well within the estimated timeframe. The project was managed by Joanna, who kept in touch with us regularly to ensure everything was going smoothly and very quickly responded to any questions we had. We were very pleased we chose the London Bath Co because we really did need no involvement once the design was agreed and could get on with our own busy jobs and lives. The pricing was also very transparent. We paid what was agreed in advance. There was one additional charge related to some rotting in our floor which wasn’t known about in advance but the additional work was clearly explained to us, and the additional price charged was very reasonable for what was needed. I would highly recommend.

We have had a complete bathroom refit and have been really impressed by LBC - great communication, professionalism, personal service and attention to detail. They understood our needs right from the outset and worked with us at all stages. They turned up when they said they would, kept everything as clean and tidy as possible and were really respectful of the people living in the space during the project. They really care about their work and their clients.

The London Bath Company has been a fantastic experience from start to finish. The initial design and in-store consultation was great, with great consideration to my needs and some cool suggestions and options. But what really wowed me was the actual building phase. Not only was it done incredibly well, but the builders involved took incredible care of my home and very extremely considerate. The work itself was beautiful craftsmanship, I was frequently consulted along the way and the final delivery was better than I had expected. The whole experience won't be the cheapest bathroom you can get, but this end to end service (including cleaning and warranty) is not just hassle free, it's enjoyable and the outcome is a bathroom you will love.

I have recently had a new en-suite bathroom installed with The London Bath co. - it was a smooth process from design to installation and the result is better than I could of imagined. My installer Tomasz was excellent taking care of my house and going the extra mile with every little detail whilst patiently answering all my questions. I am looking forward to getting my family bathroom done next and will definitely be asking for Tomasz.

We used The London Bath Co for three full bathroom renovations and are delighted with the outcome. The entire process and customer service was exceptional from the moment we first walked into the showroom, to the several exhanges back and forth to get the perfect design we wanted, to the on the job workmen who were professional, tidy and really went out of their way to ensure we were happy with every aspect of the work. Can't rate the company and team high enough and would highly recommend them to anyone looking for beautifully designed bathroom renovations.

We took the plunge to spend a little extra on our bathroom and must say its been a fantastic experience. From the initial chats with Andre in store through to Joanna's management and Egis' installation - the experience has been a dream. Proper care was taken at every stage to understand our needs and guide us when we ere making strange choices! Communication was excellent and the install was neat and tidy with barely any disruption (we continued to work from home throughout). We're left with a high quality, beautiful bathroom. We would definitely use The London Bath Co. again.

After thorough research, I have chosen the London Bath Company to design and build our bathroom on the third floor of our property. I am very happy with my decision to proceed with them as the process has gone smoothly and quickly. This included measurement, design, ordering the products, building the bathroom, attend post build issues, and cleaning. Andre the designer has followed my brief and designed a beautiful hotel inspired bathroom. Michal our builder was nothing less than exceptional and was a pleasure to work with. The leaks we had in this bathroom over the years are now gone. I highly recommend the London bath company due to their attention to detail, customer service, and taking away the stress when it comes to complex renovations.

I contacted London Bath Co after I bought a one bathroom flat and needed to have it done before I moved in 3 months. I've contacted other companies before. However, everyone I contacted requires me to use only their product, or I have to project manage it myself. As I have wanted a deep soak tub which was only made and sold by one company in the UK, as well as having a full-time job, I need to work with a company that understands what I want and can manage it from start to finish. London Bath Co is precisely that. I sent over pictures of the bathroom I liked during the consultation, and they helped me design my dream bathroom. They take into account things that are important to me and make sure I get the items that I like. In this case, a deep soak tub and a Japanese-style toilet. They accommodated me in such a short time, and it was done before the time to move in. During the process, they maintained open communication and updated me at every step. They also accommodated some changes I needed to be done after installation. I never had to worry about the entire process, which enabled me to concentrate on everything else. I have also recommended this company to my other friends and family, and I would wholeheartedly work with them again if I ever build a new bathroom.

The team at the London Bath Company were quick to respond to the brief for the bathroom renovation project. Our needs were quite specific and everyone we dealt with was very mindful of these, and went out of their way to listen and accommodate them wherever possible. The design process was very quick and the construction team were able to start work soon afterwards because of the time pressure involved for us. This did mean that some issues arose once work started, which may have been ironed out beforehand if we hadn’t had to move so fast. But the upside was that the work was completed pretty much within the timeframe. Tomasz and his team were extremely easy to work with and took care to seal off the rest of the rooms to minimise dust etc. Tomasz is a great communicator and always responded to any questions or issues that came up. The finish on the bathroom is exceptional and the fittings are very high quality. The bathroom looks fantastic. We are very happy with the end result and wouldn’t hesitate to use the company again.

I had a great experience with Andre, Piotr and Jamie at The London Bath Co. Andre was very responsive to my very general ideas and brought his expertise to coming up with a stunning redesign of a small and dated bathroom. Jamie and Piotr did an absolutely fantastic job project managing and carrying out the works, respectively, especially as I was away during the renovation period. They kept me updated with photos and emails and worked efficiently and courteously. I returned to such a beautiful bathroom that all worked absolutely perfectly. I'm so happy with my experience and wholeheartedly recommend this company.