The London Bath Co

We have been beyond impressed with the London bath co from start to finish. Their hard work and professionalism was more than we ever expected. Not only do you get weekly catch up emails you also get to see the progress each day and have a chat to see if everything is going in the right direction. They are an extremely talented team who work very hard and make sure everything they do is perfect for you. They are very clean and tidy and we honestly never expected to have such an amazing experience. They will always out your needs first and adapt whatever they do to suit you. They are right on the end of their emails and their correspondence and customer service is impeccable. We have been and will be recommending them to everyone we know. Will never use another company other than them.

I'm very happy with the service provided by the London Bath Company. From design to completion they were professional, courteous, and efficient. Nasser's design suited my style, requirements, and preferences. The builders LBC engaged to do the work were considerate and very skilled at what they do. The cost of my bathroom rose considerably after the initial quote, but this was because of structural and plumbing issues the builders discovered during the initial stages. At every step I was fully informed of the potential additional costs and the various options that were open to me. Yurri and his team did an excellent job. The quality of the tiling and the attention to detail were excellent. There was a small amount of damage done to my garden during the works but this was addressed after the work was finished and resolved to my satisfaction. The London Bath Company is certainly an expensive option, but you get what you pay for. I did not have to organise a thing. At one point the wrong tiles were delivered and LBC sorted it out in less than a day. I absolutely love the finished product, it is exactly what I pictured in my mind as my dream bathroom.

The London Bathroom Company did a great job installing my new bathroom. The design makes great use of the limited space available and the work was completed to time. The builder was also excellent, keeping me updated with developments and quick to make me aware of any necessary adjustments. Would definitely work with this company again.

We have had a flawless experience with the London Bath Company. So much so that we are going to use them to do our second bathroom. Firstly, the communication right from the start to finish was excellent, which is so important to us. The company are extremely responsive on email and phone and very good at keeping us up to date. Everything just worked. Andre is an incredibly talented designer who is extremely knowledgeable. We did not believe the bathroom he presented could fit in our space. It was far beyond what we imagined (in a great way!). The design was fabulous and Andre was great at going through it, highlighting different features with honest advice. Michal was a wonderful fitter. Punctual from start to finish and always in communication with the team, he was very pleasant and made the process as smooth as possible. We are most grateful He was also very clean. At the end of the job, the bathroom was professionally clean and we are just in love. The transformation is incredible- we now can't bear to look at the other bathroom! Thank you to all the team and also to Emma who was an excellent communicator and helped to ensure the project ran smoothly.

Full rip-out and installation of a new bathroom in a Victorian Terrace. Included underfloor heating and all decoration. Full design and project management service in addition to installation. Slight over-run on schedule but work done to budget. Good communication with the office team and the installer. Clear commitment to delivering a high quality installation. Minor issue arose during installation (small leak) but was quickly resolved and remediated. Not the cheapest service but worth the extra cost for the full design, procure, install and manage service.

We were delighted with the service from start to finish. The design team came up with a really clever design that completely transformed a small and awkward space into a lovely bathroom with great storage. The fitting took place weeks earlier than we were initially told it might, which was a huge bonus. The work was completed on time and to a very high standard. The finished product matched the plans exactly. The fitters communicated with us throughout to keep us up to date. The cost was high but there were no hidden extras and when we had a very minor snagging issue they dealt with it really quickly. An added bonus was that the company sent a cleaner afterwards so that the flat was spotless.

Plus points: - The design/layout was excellent, especially considering the awkward space the fittings had to go into - The finished product was of a very high quality - The house was kept very tidy throughout - Good customer experience and communication throughout Minus points: - It was a pricey quote compared with other fitters, though perhaps understandable given the quality of the work, however a few extra costs had to be added on top of the initial quote

I researched a number of companies that do bathroom renovations and decided on the London Bath Company. This was based on their standing on review sites and their willingness to take on a fairly small bathroom. Throughout the planning stage the designer, Andre, demonstrated his experience and detailed knowledge of the mechanics of bathrooms. The attention given to detail and the companies' willingness to listen to what their customers really want ensured that the final bath bathroom was exactly what we were after. Installation was just as competently executed and the installer, Michal, worked exceedingly hard and finished the job within the initial estimated time despite encountering a number of problems arising from the poor condition of the original bathroom. He was courteous, responsive and helpful throughout the construction process and visited us afterwards to ensure that there were no problems and everything was completed to our satisfaction. At all the stages of the process Emma was in email contact with us, ensuring that we were happy with the process. I am happy to recommend this company to anyone. They are not cheap but they are probably still good value for money given the high standard of the materials, fixtures and fittings and workmanship.

An absolutely faultless experience from start to finish. We loved our fitter, who was tireless and uncomplaining up and down stairs through hot weather. The quality of his work is outstanding and he has been a pleasure to have in the house. I would thoroughly recommend.

When my 24 year old bathroom started experiencing issues I went to the London Bath Company to see what they could do for me. They sent a surveyor round to measure up and the following week I was in the showroom discussing their design recommendations, choosing tiles and getting a look at some of the actual fittings. A few days after the design meeting I received the quote and a video of what the bathroom would look like. Having accepted the quote, the installer came round to ensure that the design would work with regard to the electrics and plumbing available in the existing bathroom area. Three days later work began. On the first day all floor areas that would be accessed by the install team were protected with plastic and cardboard coverings. The install team then managed all the deliveries and installation and all I had to do was make the odd coffee. The installers worked really hard and to a high standard from 8 in the morning until 5 in the evening, 6 days a week for 3 weeks and 1 day and the result was amazing. When the job was complete all rubbish and my old bathroom was removed from site and the following day they sent a cleaner in who did a brilliant job of removing 3 weeks of dust and making the bathroom all shiny.